Bodum allows 30 days for the return of unused products, based on the date the item was originally received by the customer. We offer refunds or replacements of unused merchandise, less a 10% restocking fee and anyassociated shipping charges. Returns and damages caused by misuse or non-household use are not covered within this policy and claim approval ispurely at Bodum's discretion. Items received with broken glass are not considered defective products. Bodum must be notified of any breakage within five business days.
I've had these for many years and have had no breakage. I also only put them in top dishwashing rack and try to avoid being rough with them (they are glass after all).
I have had 2 coffee mug versions of these for over 2 years no issues no special treatment. The double wall is not a gimmick, it actually works, keeps coffee hot for hours.
I received some for Christmas this past year, set of tumblers and set of coffee mugs. The 3 of the 6 tumblers have broken and one mug. They won't handle ice from a dispenser and will crack. I would skip them even though a sweat free cup is nice.
51 Comments
Your comment cannot be blank.
Sign up for a Slickdeals account to remove this ad.
I've had these for many years and have had no breakage. I also only put them in top dishwashing rack and try to avoid being rough with them (they are glass after all).
Our community has rated this post as helpful. If you agree, why not thank yegle
(One fell out of my greasy grip from ~18" and shattered)
Sign up for a Slickdeals account to remove this ad.
I have had 2 coffee mug versions of these for over 2 years no issues no special treatment. The double wall is not a gimmick, it actually works, keeps coffee hot for hours.
Thanks, never knew this company was so sleazy. Better to buy other cheaper brands from Amazon then. Double walled cups are plentiful there.
Any suggestions on Amazon