Download the new Tropical Smoothie app on either the IOS or Play store and you will automatically be upgraded to "energized" level and receive a free $5 coupon.
I was able to login with my previous account and within 5 minutes received my new status and coupon which can be used in store or on the app.
I think the reward changed. It's now an offer for a free smoothie on your next visit, after you buy one that is $5+. However, the next free smoothie can be up to $7. Still seems pretty good. I had an offer for a $1.99 smoothie w/ the purchase of a wrap or flatbread too.
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UPDATE.... Came in an email 10 minutes later.. Sweet!
UPDATE.... Came in an email 10 minutes later.. Sweet!