Communicating with Diplomacy and Tact: A practical guide - Amazon $0.99
Tact and Diplomacy
Have you ever said or done anything at work you later regretted? Maybe it caused embarrassment or loss of respect. Perhaps it even directly affected your job. Don't worry, you aren't the first person who's done this. But there are people who always seem to communicate with diplomacy and tact. What are the secrets to their success?