All BODUM products carry a limited one year warranty on manufacturer defects. Glass is not covered by warranty. Proof of purchase must be provided upon request in order to verify warranty coverage. Please retain purchase receipts for your records.
Bodum allows 30 days for the return of unused products, based on the date the item was originally received by the customer. We offer refunds or replacements of unused merchandise, less a 10% restocking fee and any associated shipping charges. Returns and damages caused by misuse or non-household use are not covered within this policy and claim approval is purely at Bodum's discretion. Items received with broken glass are not considered defective products. Bodum must be notified of any breakage within five business days.