Samsung EDP Members: Trade-In Qualifying Headset & Get Galaxy Buds Live (Bronze) Expired

anyone else not gotten a trade-in label yet?

How can I get a .edu email without being a student?

Can I send the headset with no mic? Did anyone have any luck with similar headset? I have a few of them lying around and want to get rid of them

For the $10 price discrepancy for the Buds live they seem to adjust the Education discount that's actually applied to the buds live.


When the product page shows that it's $45 with the trade in this is the price breakdown listed underneath the $45 price tag:

$45
with eligible trade-inθ
Save $124.99
(Includes $64.99 Education Discount)


Whereas in the cart the new $54.99 price tag has this a savings breakdown:

Trade-In Discount(s)-$20.00
Promotional Discount(s)-$40.00
Education Savings-$55.00


See that they only have a $55 discount for the education savings in the cart instead of the advertised $64.99 education discount from the product page?
Talk about a bait and switch/false advertising, huh?


For those who actually want to only pay out $45 + tax I'd recommend buying it through PayPal checkout and filing a PayPal dispute about the billing amount.
I supplied PayPal with screenshots of the product page where it shows that it's a lower price than what the cart and order ultimately billed me for, and then I wrote out what the corrected subtotal should have been then I applied the tax percentage that Samsung seemed to be charging me (10% for California!?)

PayPal reached out to Samsung a week ago when I first filed the dispute(s), but if Samsung doesn't reply before 10 days have past since I filed then PayPal is likely to side with me and refunding me the difference in the billing amount.

I finally disputed my billing prices with PayPal since Samsung customer service and a supervisor were useless in helping price adjust my orders to the correct amount...the supervisor even agreed that the product page was showing a lower amount but the real price was supposed to be the higher price that I was actually charged...through the conversation with that supervisor I mentioned that it seemed to be a bait and switch, or misleading at best, or false advertising and the supervisor didn't actually dispute what I was saying!?!? O.o

Not trying to be a Karen or anything but this clearly seems to be false advertising from Samsung, and I want to actually buy these things for the correct amount...heck I wouldn't be surprised if Samsung's bait & switch tactics eventually end up in a class action lawsuit! Especially with us SDers who were screwed over by them.

You don't need an .edu email address to get the Education Discount from Samsung itself.

Anyone can get this discount?

No matter what I do, it won't do more than $26 educational discount. Any tips?

It's a painful process , they should have just included the sleeves in the box.
I chatted and was repeatedly told I need to call 1800samsung.
I did that, on the tele prompts select mobile device and accessories option. After going through few more menus, I finally got a message saying my wait time is 1 minute.
Well I was on hold for 30 mins then someone finally answered, redirected me 2 times, then I reached an agent who offered to send the sleeves.
I had to give every detail, my name , email, full address over the phone on a bad connection, they could have just picked it up from order number but did not.
I am still not 100% sure they got my email or mailing address right as I have no confirmation email.
I called samsung back and was given a ticket number and told someone will call me with further updates.

As long as the headset works it doesn't matter if there's a mic or not.

It's a painful process , they should have just included the sleeves in the box.
I chatted and was repeatedly told I need to call 1800samsung.
I did that, on the tele prompts select mobile device and accessories option. After going through few more menus, I finally got a message saying my wait time is 1 minute.
Well I was on hold for 30 mins then someone finally answered, redirected me 2 times, then I reached an agent who offered to send the sleeves.
I had to give every detail, my name , email, full address over the phone on a bad connection, they could have just picked it up from order number but did not.
I am still not 100% sure they got my email or mailing address right as I have no confirmation email.
I called samsung back and was given a ticket number and told someone will call me with further updates.

In case anyone was wondering , i never got the sleeves, nor a call back from anyone. I did not have the patience to call samsung again and just returned the buds live. They kept hurting my ears ( right more than left). Couldnt be happeir with Buds plus after i used the medium rubber fitting that does not protrude. so kept the buds plus.