Don't buy from Hive unless you are absolutely sure you want this chair. Their return policy is lousy. You have only fourteen days to return it, you pay return shipping (a small fortune), and you only receive store credit...never cash. And the store credit expires in one year.
And if it's damaged in shipping and you don't report it within 24 hours, you are S.O.L.
Buying from Herman Miller directly gets you 100 days free return policy where they pay shipping back and refund all your money.
expiredqowieuryt posted Apr 27, 2021 01:56 PM
Item 1 of 5
Item 1 of 5
expiredqowieuryt posted Apr 27, 2021 01:56 PM
Herman Miller Aeron Chair (various colors)
w/ Email Signup + Free S&H$669
$875
23% offGood Deal
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Our community has rated this post as helpful. If you agree, why not thank ColonelCash
You can get a deal similar to this anytime by going to a HM dealer. They always give you better pricing.
Source: Have 2, sitting in an Aerin right now.
Our community has rated this post as helpful. If you agree, why not thank jamesl
Most HM dealers will offer the 15% off all the time if you ask so i don't think it's anything special. the additional 10% off is nice.
Merchandise purchased from hivemodern.com may be returned for store credit or exchange only within 14 days of delivery if accompanied by original receipt and in original condition and in original packaging. Returns must be pre-authorized by calling 503 242 1967. returns received and not pre-authorized will be subject to 20% restocking fee. Non-stock items, special orders, lighting and polycarbonate items are not returnable. Refunds are not issued except in the case of defective merchandise we are unable to replace. Returns should be properly packed and sent at the customer's expense, to: hive 820 nw glisan street portland, or 97209. Actual cost of shipping item to you will not be credited or refunded. Store credit is valid for one year from date of issue. Thereafter, unused credit is forfeited. Claims for defective or damaged items must be filed within 24 hours of delivery. Please inspect your items immediately upon delivery. Claims received after 24 hours of delivery usually cannot be processed.
Conversely, paying full price (or black friday sale prices) on hermanmiller.com allows you to return on a whim if you don't like it. Pros and Cons to each approach.
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One of the advantages of ordering from places like this is you can usually get it cheaper. I found authorized retailers had high restocking fees so it's risky if you don't know what size or model you want. If that's the case, I suggest going somewhere to sit in all them, then you can know what you want before you commit.
Conversely, paying full price (or black friday sale prices) on hermanmiller.com allows you to return on a whim if you don't like it. Pros and Cons to each approach.
Why not buy from Madison Seating? The chair is $550 with arm rests and everything new.
Now yes the chairs are generally basically tanks and you'd have to run them over with a Mac truck to do any actual damage to these things but that is a thing to consider. I've had my Aeron chair for 10 years, through like 4 moves, and its in the top 5 things I would run back into my home if it was on fire to save.
If cost is the only concern then yes something like Madison seating would have better pricing
But for an authoirzed reseller, with a full warranty, its a decent deal
Now yes the chairs are generally basically tanks and you'd have to run them over with a Mac truck to do any actual damage to these things but that is a thing to consider. If cost is the only concern then yes something like Madison seating would have better pricing
Madison's response? Submit a warranty claim. Again, not the best.
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Madison's response? Submit a warranty claim. Again, not the best.
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