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Joined Dec 2004
L8: Luminaire
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What is Woot's return policy?
You may return most purchases within 30 days of delivery for a full refund. If the item being returned is not damaged or defective, we'll deduct the prepaid cost of return shipping from the refund. Once the item is received by Woot!, the refund will be applied.

Can I start my own return?
Yes, you can initiate your own return and print your return label directly from the Stuff You Bought page. Your order must have been placed within the last 30 days, the item price must be $20 or greater, and the item must have arrived damaged, defective, or missing accessories to qualify for a self-service return. Shirt.Woot orders, apparel orders, and any orders shipped by a freight carrier are not eligible for self-service returns. For these cases, please visit our Support page to initiate a return.
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