Order must include 8 fans to reach the threshold..order the amount you want to keep either to home or store pick up, order the rest to the other and cancel that order 5 minutes after it is placed.
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Order must include 8 fans to reach the threshold..order the amount you want to keep either to home or store pick up, order the rest to the other and cancel that order 5 minutes after it is placed.
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It tells me individual items cannot be canceled. Am I doing something wrong?
You have to have the item you want to keep be in store pickup or shipped to home. The other items to be cancelled must be shipped to your home. Then cancel within 5 mins and keep the discounted price on the item you wanted to keep and money never leaves your account on the cancelled items.
Only items shipped to your home can be cancelled immediately.
It tells me individual items cannot be canceled. Am I doing something wrong?
No, you aren't. OP is mistaken. You can't partially cancel multiples of the same item. You also can't separate multiples of one item into store vs home. If you buy 8 fans you're going to have to physically return 7 to keep one. Better grab a cart in the parking lot. You could try calling customer service and hope you get lucky. Or.... you can use other non-fan items to order and cancel instead.
You have to have the item you want to keep be in store pickup or shipped to home. The other items to be cancelled must be shipped to your home. Then cancel within 5 mins and keep the discounted price on the item you wanted to keep and money never leaves your account on the cancelled items.
Only items shipped to your home can be cancelled immediately.
I tried it both ways and it didn't give me the option to cancel the 7 fans I didn't want either way. I could only cancel the whole order
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Does the order have to be processed already to cancel or do you cancel during the "being processed" status. I only get the option to cancel the entire order during the "being processed" stage no matter how I design the order as store pick up or home delivery.
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Click on the BMSM option on product page. See attached picture.
Attachment 10086367
Only items shipped to your home can be cancelled immediately.
Only items shipped to your home can be cancelled immediately.
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