expired Posted by joesixpack • May 30, 2021
May 30, 2021 2:31 PM
Item 1 of 1
expired Posted by joesixpack • May 30, 2021
May 30, 2021 2:31 PM
Costco Members: Blueair Blue Pure 121 Air Purifier
+ Free Shipping$200
$440
54% offCostco Wholesale
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Our community has rated this post as helpful. If you agree, why not thank Wazzupeh
Our community has rated this post as helpful. If you agree, why not thank FindingDory
Thumbs up OP.
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Thumbs up OP.
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Here's Blueair response to my request for filter replacement...
Thank you for your patience in my response and apologies for the issue.
Many new products release a new smell upon opening and using right out of the box. This is also true for filter media. Filter fibers can absorb a smell from other materials during the packaging process. This smell and all components involved during our filter production are harmless and non-toxic. This newness smell should move through and out of the filter within 48 hours of use. Since you have run the air purifier for well over 48 hours and are still experiencing this issue, please respond to this email with the serial number directly off the filter and your shipping address. We would be happy to send you a replacement filter at no cost to help make this situation better.
Kind Regards,
Robin
Please be advised that due to the high volume in email requests from covid and the wildfire crisis, our response may take additional time. We appreciate your understanding.
Robin (she/her/hers)
Customer Experience Representative
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