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Samsung Galaxy Book Flex2 Alpha 13.3" QLED Touch-Screen Laptop Intel Core i5 8GB Memory 256GB SSD Royal Silver NP730QDA-KB1US/NP730QDA-KB3US - $550
$549.99
$849.99
Samsung Galaxy Book Flex2 Alpha 13.3" QLED Touch-Screen Laptop Intel Core i5 8GB Memory 256GB SSD Royal Silver NP730QDA-KB1US/NP730QDA-KB3US
https://www.bestbuy.com/site/sams...Id=64577
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Give Feedback Model: Samsung - Galaxy Book Flex2 Alpha 13.3" QLED Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 256GB SSD - Royal Silver
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Sale Price does not include sale prices at Amazon unless a deal was posted by a community member.
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I bought this back in Sept from Samsung directly for around $440.
They didn't ship until Nov
Once it arrived it didn't work properly (not user error, blue screen on initial boot and resets didn't work)
I contacted them, and they said to return it, buy another at $900+ and they'd refund the difference
I sent the original back and they sent a received email, followed by another saying they didn't receive it and wouldn't give me the initial payment back.
Even though I had the promise of the pricematch saved as a chat they refused to do that. I was then out $1500+ for this one laptop.
After 5+ hours on the phone with them, escalating to high tier and over 30 emails, they continued to deny both the refund on the return and the pricematch, both of which I had been promised in writing. There was no reason for this.
I had to do a credit card dispute for both issues to get the money back. Both were granted, but this took over 3 months, hours of my time, and a huge amount of stress.
Moral of the story - I've never seen anything as bad as Samsung customer service. Don't buy this from Samsung or expect even basic support that would embarrass a third world country. I can see the deal here is from Best Buy, which fills me with more confidence. But if anything goes wrong, you're super duper screwed here, buddy.
The laptop itself is great, I'm amazed I never threw it through the window.
I bought this back in Sept from Samsung directly for around $440.
They didn't ship until Nov
Once it arrived it didn't work properly (not user error, blue screen on initial boot and resets didn't work)
I contacted them, and they said to return it, buy another at $900+ and they'd refund the difference
I sent the original back and they sent a received email, followed by another saying they didn't receive it and wouldn't give me the initial payment back.
Even though I had the promise of the pricematch saved as a chat they refused to do that. I was then out $1500+ for this one laptop.
After 5+ hours on the phone with them, escalating to high tier and over 30 emails, they continued to deny both the refund on the return and the pricematch, both of which I had been promised in writing. There was no reason for this.
I had to do a credit card dispute for both issues to get the money back. Both were granted, but this took over 3 months, hours of my time, and a huge amount of stress.
Moral of the story - I've never seen anything as bad as Samsung customer service. Don't buy this from Samsung or expect even basic support that would embarrass a third world country. I can see the deal here is from Best Buy, which fills me with more confidence. But if anything goes wrong, you're super duper screwed here, buddy.
The laptop itself is great, I'm amazed I never threw it through the window.
Sounds like a really bad experience. I've had nothing but great experiences with Samsung so far
I bought this back in Sept from Samsung directly for around $440.
They didn't ship until Nov…
…The laptop itself is great, I'm amazed I never threw it through the window.
Took forever, but finally got it and it's great. Order the KA1… got the KA3 with windows 11… 11 sucks. I put 10 on it like when I ordered and it's awesome. Didn't load all the Samsung bloat and it works fine.
I actually returned a Thinkbook with OLED and 5900hx because I didn't think it was worth more than double the Flex2 price I paid (little more than $400). The QLED is very nice and way brighter than the OLED, and after I shat all over quadcore intels, it does what I want it to. Just change max power to 99% so no crazy boost and it runs great.
Took forever, but finally got it and it's great. Order the KA1… got the KA3 with windows 11… 11 sucks. I put 10 on it like when I ordered and it's awesome. Didn't load all the Samsung bloat and it works fine.
I actually returned a Thinkbook with OLED and 5900hx because I didn't think it was worth more than double the Flex2 price I paid (little more than $400). The QLED is very nice and way brighter than the OLED, and after I shat all over quadcore intels, it does what I want it to. Just change max power to 99% so no crazy boost and it runs great.
Not at the moment. Gotta wait for Samsung deals! They're the best, because you can trade stuff in too and CB is usually good at various sites.
They had so many deals this year lol. People went broke on the deals 😂
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They had so many deals this year lol. People went broke on the deals
wish it had usb-c charging (not sure if this yrs does) and better upward firing speakers (they are on the bottom oddly), but yeah.
mine does a weird thing where it weirdly doesnt wake from sleep properly (like browser tabs are there, but only white inside them, takes it few seconds to wake up, very annoying). However it hasn't been doing this lately when plugged in, which is how I normally run it. I thought it was solved but last time I unplugged it it did it again. Since I normally run it plugged in, I just havent messed with it. I even reinstalled windows, but I used Samsung's factory image. My last resort was a clean install which I have not tried. Also considered returning it to Samsung within it's 1 yr warranty asking them to fix, but it's too late now I think. The thing is when I first got it last yr, we had the worst cold snap ever. It was zero degrees, which living in Tx never happens. So I guess because of the extreme cold and dryness, static electricity was in massive overdrive. I use this laptop sitting on my couch to look up stuff about the game Destiny mostly. So I'd sit up, which would rub the couch material, and cause the static right as i touched the laptop. Dumb I know. Every time I touched this thing for like a week it seemed, I got an aggressive pop of static electricity. This probably happened 20-30 times at least. Since then in normal weather it's rare and nothing as strong. I always wondered if that fried something inside.
I bought this back in Sept from Samsung directly for around $440.
They didn't ship until Nov
Once it arrived it didn't work properly (not user error, blue screen on initial boot and resets didn't work)
I contacted them, and they said to return it, buy another at $900+ and they'd refund the difference
I sent the original back and they sent a received email, followed by another saying they didn't receive it and wouldn't give me the initial payment back.
Even though I had the promise of the pricematch saved as a chat they refused to do that. I was then out $1500+ for this one laptop.
After 5+ hours on the phone with them, escalating to high tier and over 30 emails, they continued to deny both the refund on the return and the pricematch, both of which I had been promised in writing. There was no reason for this.
I had to do a credit card dispute for both issues to get the money back. Both were granted, but this took over 3 months, hours of my time, and a huge amount of stress.
Moral of the story - I've never seen anything as bad as Samsung customer service. Don't buy this from Samsung or expect even basic support that would embarrass a third world country. I can see the deal here is from Best Buy, which fills me with more confidence. But if anything goes wrong, you're super duper screwed here, buddy.
The laptop itself is great, I'm amazed I never threw it through the window.
Took forever, but finally got it and it's great. Order the KA1… got the KA3 with windows 11… 11 sucks. I put 10 on it like when I ordered and it's awesome. Didn't load all the Samsung bloat and it works fine.
I actually returned a Thinkbook with OLED and 5900hx because I didn't think it was worth more than double the Flex2 price I paid (little more than $400). The QLED is very nice and way brighter than the OLED, and after I shat all over quadcore intels, it does what I want it to. Just change max power to 99% so no crazy boost and it runs great.
Just ran Passmark CPU benchmark (on battery, Best performance):
Balanced Power Plan (Only one) set Processor Max State to 100%
- Boosted around 4GHz a few times, but couldn't stay there cause of thermal throttling at 95C
- Throttled a bunch. Not consistent power. Up and down to cool off.
- Battery Life (when hover the mouse over battery icon) said 1hr 19 mins
SCORE: 11457 (faster than 55% of processors ever tested)
Balanced Power Plan (Only one) set Processor Max State to 99%
- Only went as high as 2.785GHz with a max temp of 68C
- No throttle with consistent power
- Battery Life (when hover the mouse over the battery icon) said 6hrs 30 mins. I ran the test right after the first one.
SCORE: 8714 (faster than 45% of processors ever tested)
Obviously, it won't perform as good without boost, but the processor is still fast. Plus you'll most likely get better battery life without the processor going to the 4GHz realm whenever it wants to. This little guy doesn't have the cooling for consistent boosting. If I want faster, I'll use my Legion.
I haven't tried it, but it may get better gaming with the CPU drawing less power, but don't quote me...
PS: Windows 10/11 have implemented a Modern Standby S0 setting that won't allow you laptop to ever really "sleep". It will always be on even when you tell it to sleep. It drains battery and is dumb with as fast as nvme drives are. Just turn off your computer. You cannot disable this anywhere and is the reason that the CPU states are hidden in the Power Plan. You have to edit a registry item to disable the Modern Standby S0 state and get the S3 state back. Reboot the laptop and, on mine at least, I could adjust my processor states on battery and ac.
I used this method (USE AT YOUR OWN RISK!!!):
-------------------------------------------------
#15 fluXion 5 months 16 days ago
The original registry hack no longer works, but this registry hack did. Run the following in cmd.exe running as administrator, or use regedit to do the same thing. reg add HKLM\System\CurrentControlSet\Control\Power /v PlatformAoAcOverride /t REG_DWORD /d 0
-------------------------------------------------
Link where I found the information---->
https://www.notebookche
If it works for you, let me know. Thanks.
I bought this back in Sept from Samsung directly for around $440.
They didn't ship until Nov
Once it arrived it didn't work properly (not user error, blue screen on initial boot and resets didn't work)
I contacted them, and they said to return it, buy another at $900+ and they'd refund the difference
I sent the original back and they sent a received email, followed by another saying they didn't receive it and wouldn't give me the initial payment back.
Even though I had the promise of the pricematch saved as a chat they refused to do that. I was then out $1500+ for this one laptop.
After 5+ hours on the phone with them, escalating to high tier and over 30 emails, they continued to deny both the refund on the return and the pricematch, both of which I had been promised in writing. There was no reason for this.
I had to do a credit card dispute for both issues to get the money back. Both were granted, but this took over 3 months, hours of my time, and a huge amount of stress.
Moral of the story - I've never seen anything as bad as Samsung customer service. Don't buy this from Samsung or expect even basic support that would embarrass a third world country. I can see the deal here is from Best Buy, which fills me with more confidence. But if anything goes wrong, you're super duper screwed here, buddy.
The laptop itself is great, I'm amazed I never threw it through the window.