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PSA: Gamestop $5 monthly PUR no longer applies to digital currency effective immediately

2,842 1,122 January 4, 2022 at 12:45 PM in Video Games (3) Get GameStop coupons
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Last Edited by rachaelm | Staff January 4, 2022 at 01:24 PM
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Using GameStop PUR $5 certificates on digital currency was a popular slick deal, turning a $15 membership into a $45 profit.

Effective immediately, $5 monthly reward certificates are no longer applicable to digital currency. I just tried to use it in store and was told it no longer works and I have linked a post from someone posting the internal memo.

Hopefully this PSA can save people some gas or rile up some protests from customers to change their policy.

https://reddit.com/r/GameStop/com.../cooooool/

https://www.gamestop.com/contact/

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Joined Feb 2017
L3: Novice
> bubble2 217 Posts
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JamesL1959
01-05-2022 at 08:59 PM.
01-05-2022 at 08:59 PM.
Quote from DragonflyPunch :
I went to the store today (Jan 5th) and it worked on buying a $20 Steam card. The one where the code is printed on the end of the receipt. The receipt clearly showed net $15 after $5 discount. The steam card validated without issue for $20. I payed used my GameStop trade-in balance which clearly got reduced by just $15. I did not have any other coupon on my account. I went in - asked if I can use my monthly $5 power up reward to buy a steam card. The sales rep said, "Sure, of course. But it'll have to be a code printing under the receipt". I said that's okay, and then he asked for my phone number to pull up my account. I checked out in just a few seconds without issue. I was in and out of the store in less than a minute. I had gone in expecting it not to work and had thought I'll get a $4.99 game instead. But it did work so I didn't bother with the game.

I'm honestly not sure why it worked for me, but figured I'll post it here. Maybe it's not rolled out everywhere. Worth going in the store to check.

I posted the same comment on Reddit, and someone said that they might have overridden the system to honor it. That's certainly possible. Though the person didn't say anything to that effect. And just literally punched in my phone number and was ready to check out in seconds. Seemed like any regular transaction each month. Maybe he knew what's up and just overrode the system quickly. Not sure.

I didn't allude to knowing anything about the $5 reward not working for people and neither did he mention anything. It didn't seem like he had to do something special, but of course, I wouldn't know. It was all very smooth, quick and courteous. I was pleasantly surprised.
Look at your receipt. Does it say "Promotion Not Found" under the item? If so, that's a manual override. Most stores won't do that, so you got lucky to find one that did.
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Joined Nov 2013
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> bubble2 62 Posts
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Greggray24
01-05-2022 at 09:15 PM.
01-05-2022 at 09:15 PM.
They lost a lot of money by allowing this since the margins on these gift cards is so tiny. The fine print even said that it is not allowed (at least for the points). I had $25 worth of points at the store in Dec and was getting frustrated trying to use it with the rules about denominations of the coupons and no duplication. The employee surprised me by suggesting I just buy a $25 gift card. Went in yesterday to buy a $10 for $5 and no dice. Oh well. I may look for a cheap used game to use it on. It really was nice while it lasted.
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Joined Nov 2021
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> bubble2 58 Posts
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AmusedSparrow716
01-06-2022 at 01:53 AM.
01-06-2022 at 01:53 AM.
Quote from JamesL1959 :
Look at your receipt. Does it say "Promotion Not Found" under the item? If so, that's a manual override. Most stores won't do that, so you got lucky to find one that did.
Wow same thing happened to me. It went too smoothly. Just checked my receipt. It does say "promotion not found"
No wonder my $5 off for the month was still available online
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Joined May 2007
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> bubble2 2,209 Posts
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DragonflyPunch
01-06-2022 at 04:46 AM.
01-06-2022 at 04:46 AM.
Quote from JamesL1959 :
Look at your receipt. Does it say "Promotion Not Found" under the item? If so, that's a manual override. Most stores won't do that, so you got lucky to find one that did.

Yeah. You are right. It does say that. I did get lucky it seems. Very nice of the person doing it.
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Joined Jul 2016
Nicolas Cage!
> bubble2 2,862 Posts
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ps200901
01-06-2022 at 05:03 AM.
01-06-2022 at 05:03 AM.
Quote from Timnado :
Doesn't work. Stick with The Crew. I don't know what the stipulations are for what codes turn to credit. Maybe it's games only and not add ons?🤷
https://www.gamestop.com/video-ga...03303.html

This one worked for me, i had to buy $1 preowned game to pickup in store to checkout, can't checkout with $0.

Like see in description it should say "
Price shown is for currency to be used in your Microsoft account. Sales tax is not included. At redemption, state and local taxes may apply based on the address of the Microsoft account of the redeeming party."

Only those will work
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Joined Apr 2013
L7: Teacher
> bubble2 2,546 Posts
View92612
01-06-2022 at 05:34 AM.
01-06-2022 at 05:34 AM.
Quote from Greggray24 :
They lost a lot of money by allowing this since the margins on these gift cards is so tiny. The fine print even said that it is not allowed (at least for the points). I had $25 worth of points at the store in Dec and was getting frustrated trying to use it with the rules about denominations of the coupons and no duplication. The employee surprised me by suggesting I just buy a $25 gift card. Went in yesterday to buy a $10 for $5 and no dice. Oh well. I may look for a cheap used game to use it on. It really was nice while it lasted.
Ya. I tried online too with PUR "points" (NOT the monthly $5) to buy a Steam gift card and it would not check out. I ended up buying Xenoblade Chronicles X when it became available briefly. It would be hard to find stuffs to buy next month, hopefully they would still allow buying digital games next month so at least I can use it on some old games. I hate to waste time and gas to visit the stores. Both are expensive right now.
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Joined Aug 2011
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> bubble2 852 Posts
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Bulldogpride08
01-06-2022 at 05:54 AM.
01-06-2022 at 05:54 AM.
Quote from Solobutt :
Just that, they didn't change their T&C, if you actually read them. They specifically write at least twice that their terms are subject to change without notice, which is kind of BS, but it's in there. You have no legal standing, but as a group of paying customers, maybe they'll listen.
Not trying to sue them or open up a class action but going back to your card company and doing a charge back should be pretty straight forward. I was told x by gamestop that this was a membership benefit and they lied/ changed without notice / etc... hit them in the pocketbook if possible. Since it's only $15 I would imagine most companies will give the credit back no questions asked.
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Joined Nov 2010
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everica1
01-06-2022 at 06:50 AM.
01-06-2022 at 06:50 AM.
Quote from Greggray24 :
They lost a lot of money by allowing this since the margins on these gift cards is so tiny. The fine print even said that it is not allowed (at least for the points). I had $25 worth of points at the store in Dec and was getting frustrated trying to use it with the rules about denominations of the coupons and no duplication. The employee surprised me by suggesting I just buy a $25 gift card. Went in yesterday to buy a $10 for $5 and no dice. Oh well. I may look for a cheap used game to use it on. It really was nice while it lasted.
That sucks. I just heard from someone on Reddit that you could use points not get digital credit. I had planned on going and cashing out my 30k on an eshop card and then being done with GS
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Joined Jul 2016
Nicolas Cage!
> bubble2 2,862 Posts
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ps200901
01-06-2022 at 08:09 AM.
01-06-2022 at 08:09 AM.
Heard from /r/Gamestop that is working again now

https://www.reddit.com/r/GameStop...ly_coupon/
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Joined Apr 2013
L7: Teacher
> bubble2 2,546 Posts
View92612
01-06-2022 at 08:47 AM.
01-06-2022 at 08:47 AM.
Quote from ps200901 :
Heard from /r/Gamestop that is working again now

https://www.reddit.com/r/GameStop...ly_coupon/ [reddit.com]
The post has been removed by the moderator with thread locked.
Someone said still not working on PSN cards.
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Joined Jul 2016
Nicolas Cage!
> bubble2 2,862 Posts
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ps200901
01-06-2022 at 08:50 AM.
01-06-2022 at 08:50 AM.
Quote from View92612 :
The post has been removed by the moderator with thread locked.
Someone said still not working on PSN cards.
Currently it is updated to work as of right now, but only for "January's $5 Monthly Coupon". Keep in mind that this can change at ANY TIME per the Terms and Conditions of the PUR Program. I would personally execute caution in renewing at this time.

For those that can not read the text, it states:

After carefully reviewing the feedback received form our store associates and customers, we have decided to align January's $5 monthly PRO coupon inclusion/exclusion list with what it previously was in December. these changes are effective today, 1.06.
Additionally, we will be doing work over the next month to accomplish the following:
1) Ensure that the included/excluded SKU's for this coupon are right for both the business and the customer
2) Ensure store employees can easily understand and reference what is included/excluded
3) enable customers to easily discover what is included/excluded
we appreciate all the candid feedback we received from everyone in stores.
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Joined Nov 2010
Awesome
> bubble2 820 Posts
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everica1
01-06-2022 at 09:02 AM.
01-06-2022 at 09:02 AM.
Quote from ps200901 :
Heard from /r/Gamestop that is working again now

https://www.reddit.com/r/GameStop...ly_coupon/
That's great news! I ended up just getting a pack of Pokémon cards yesterday but I'll plan on just getting $5 of eshop credit each month until my sub runs out in September and then just not signing up again. Dealing with them is too much of a pain.
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Joined Dec 2015
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> bubble2 201 Posts
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Timnado
01-06-2022 at 09:04 AM.
01-06-2022 at 09:04 AM.
Quote from ps200901 :
https://www.gamestop.com/video-ga...03303.html [gamestop.com]

This one worked for me, i had to buy $1 preowned game to pickup in store to checkout, can't checkout with $0.

Like see in description it should say "
Price shown is for currency to be used in your Microsoft account. Sales tax is not included. At redemption, state and local taxes may apply based on the address of the Microsoft account of the redeeming party."

Only those will work
Good information. Thanks for the reply!
Reply
Joined Apr 2005
NeverPayRetail
> bubble2 2,468 Posts
476 Reputation
dealjumpr
01-06-2022 at 09:04 AM.
01-06-2022 at 09:04 AM.
The real gem is buying that $7 digital code and paying $2 out of pocket. I let my December credit expire because it wasn't worth jy time to make a trip to the store and stand in line.
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Joined Jul 2009
L4: Apprentice
> bubble2 3,753 Posts
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zdiddy987
01-06-2022 at 10:23 AM.
01-06-2022 at 10:23 AM.
Quote from dealjumpr :
The real gem is buying that $7 digital code and paying $2 out of pocket. I let my December credit expire because it wasn't worth jy time to make a trip to the store and stand in line.
Agreed we just need something like this for Nintendo eShop credit
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