128GB Tracfone Samsung Galaxy A51 Smartphone (Refurb) + $20 Airtime Card $79.99 + Free Shipping via eBay

since verizon took over, tracfone went to shit completely.
I activated a new card to extend my service date, but they completely zeroed out my balance. They refuse to help. Now I have filed multiple complaints with BBB, FTC, FCC, FL attorney general office.
Tracfone did NOT respond, but decide to close my account. Then someone else is on the process of porting my phone # out without my consent. I contacted TracFone, and they don't care and continued the port out.

Yeah, OK, but you should stop copy pasting your comment in every TF thread. You end up sounding disingenuous.

I just had bad experience with Total Wireless (owned by TracFone and hence Verizon) recently. I returned my order over a month ago but still didn't receive refund. I made several phone calls to them already, I think credit card dispute will be my last resort.

DO NOT waste time talking/chating with their customer service people, which are located in the Philippines. ALWAYS ask if they are in the Philippines, and if they are, just hang up.
This company pay them like $200 a MONTH, so they can afford to waste your time. That's why you don't waste your time speaking with them.

Instead, file Complaints with: bbb.org, ftc.gov, fcc.gov, and attorney general office of FL http://myfloridalegal.com/contact...n_Services

StraightTalk/TotalWireless/TracFone is based in FL, but Verizon purchased them, and Verizon is based in NY and NJ. So that means you should also file the above 4 complaints again, now using Verizon NJ and Verizon NY. In total, you should have 4 complaints x 3 locations = 12 complaints. Don't file it all at once, space it out over a few days.

If you file the complaints above, they go to their US office, so you are wasting the company's expensive employee time in the US. One issue now just turned into 12 complaints that their corporate office have to deal with. They do not need to reply to bbb.org complaint, but they do need to reply to those from the gov agencies. Also, by filing complaints on the gov site, you are letting the gov know how bad the company is.

If you are waiting for a refund, go file credit card dispute immediately. The payment processor will charge the merchant additional $20 to $50 every time there is a dispute. This will teach the seller that their stupidity just costed them even more money.

List of Attorneys that works for TracFone. Make sure to call ALL of them, the Office and Cell, and send email to all of them.
https://www.floridabar.org/search/?q=tracfone
Kenneth H. Oh, Office 305-715-3704, Cell 305-715-3704, [email protected]
Ana Carolina Velez, Office: 305-715-6500, Cell 56500x incomplete, [email protected]
Richard Bret Salzman, 305-640-2021, Cell 305-640-2021, [email protected]
Raimundo Javier Guerra-Pérez, Office 305-715-6558, Cell 787-354-6204, [email protected]
Ana Carolina Velez, Office 305-715-6500, Cell 156500x incomplete, [email protected]
Stephen W. Athanson, Office 305-640-2000, Cell 305-640-2000, [email protected]
Solsire Frances, [email protected]

List of emails so you can send your issue to ALL of them at once:
[email protected], [email protected], [email protected], [email protected], [email protected], [email protected]

Attorneys:
[email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected]

Corporate management team, https://www.comparably.com/compan...utive-team
[email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected]

bro this is Slickdeals not a complaint board. Sorry about the bad experience you had and letting us know, but like with any purchase there is inherent risks you have. If you already used a CC, that should be enough for most incidents. Especially with you sharing various corporate emails, and the copy pasting across threadw, you may inherently just worsen the (albeit) weak efforts of company support.

So why u complaining? This is not a complaint board

Just realized you been triggered with TracFone for weeks.shouldve known better, you do you