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expired Posted by bagarwa • Mar 16, 2022
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expired Posted by bagarwa • Mar 16, 2022

[YMMV] Complimentary Uber One extended by 6 months for those who were wrongly charged early last time.

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Like me, last year some of you might've taken up the 6-Months Uber Eats Pass Membership Trial via Hulu. This was supposed to last 6 months, but Uber prematurely charged $9.99 at the end of 5 months; i.e. a month early. I had contacted Uber_Support via twitter and made them refund the cost. They also cancelled my Uber Eats Pass (now called Uber One) membership; which was technically supposed to last another month. Anyway, that was 2 weeks ago.

Now, to make up for the mix up, Uber is refunding the charge (to those who haven't already reached out to them and got it) and adding 6 additional months of Uber One to the affected account. I received the notification in email; but I'm still not seeing it in the Uber or Uber Eats app. The apps are still not showing me as having Uber One membership. Maybe it'll take some time.

YMMV.

EDIT - Got another new mail today (3/18/2022), saying this -
Quote :
Contrary to our prior email, you must redeem the trial code through the link below to activate your new 6 month trial offer.
So it won't automatically activate. You have to click the link in the new mail to claim the extended 6 months.
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Like me, last year some of you might've taken up the 6-Months Uber Eats Pass Membership Trial via Hulu. This was supposed to last 6 months, but Uber prematurely charged $9.99 at the end of 5 months; i.e. a month early. I had contacted Uber_Support via twitter and made them refund the cost. They also cancelled my Uber Eats Pass (now called Uber One) membership; which was technically supposed to last another month. Anyway, that was 2 weeks ago.

Now, to make up for the mix up, Uber is refunding the charge (to those who haven't already reached out to them and got it) and adding 6 additional months of Uber One to the affected account. I received the notification in email; but I'm still not seeing it in the Uber or Uber Eats app. The apps are still not showing me as having Uber One membership. Maybe it'll take some time.

YMMV.

EDIT - Got another new mail today (3/18/2022), saying this -
Quote :
Contrary to our prior email, you must redeem the trial code through the link below to activate your new 6 month trial offer.
So it won't automatically activate. You have to click the link in the new mail to claim the extended 6 months.

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51 Comments

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Pro
Mar 16, 2022
5,346 Posts
Joined Aug 2016
Mar 16, 2022
JenT4685
Pro
Mar 16, 2022
5,346 Posts
Yeap just got this email. They extended my membership 6 months. Good thing I didn't even notice the charge until now.
Mar 16, 2022
28 Posts
Joined Dec 2008
Mar 16, 2022
ZiCk77
Mar 16, 2022
28 Posts
Quote from JenT4685 :
Yeap just got this email. They extended my membership 6 months. Good thing I didn't even notice the charge until now.
Same!
Mar 16, 2022
1,300 Posts
Joined Dec 2005
Mar 16, 2022
mastermc54
Mar 16, 2022
1,300 Posts
Quote from bagarwa :
Like me, last year some of you might've taken up the 6-Months Uber Eats Pass Membership Trial via Hulu. This was supposed to last 6 months, but Uber prematurely charged $9.99 at the end of 5 months; i.e. a month early. I had contacted Uber_Support via twitter and made them refund the cost. They also cancelled my Uber Eats Pass (now called Uber One) membership; which was technically supposed to last another month. Anyway, that was 2 weeks ago.

Now, to make up for the mix up, Uber is refunding the charge (to those who haven't already reached out to them and got it) and adding 6 additional months of Uber One to the affected account. I received the notification in email; but I'm still not seeing it in the Uber or Uber Eats app. The apps are still not showing me as having Uber One membership. Maybe it'll take some time.

YMMV.

https://www.uber.com/us/en/u/uber-one/
I'm in the same boat as you. Canceled due to early charge and got the email, but it seems that those accounts that actually noticed it and canceled will not be getting the 6 months since Uber One is already canceled. Their customer service is an absolute pain to deal with and don't have the most basic understanding of how to help in such situations.
Mar 16, 2022
13 Posts
Joined Mar 2013
Mar 16, 2022
MistressMolly
Mar 16, 2022
13 Posts
I noticed the charge and cancelled 2 days ago. Since I was already charged for the month, the Uber One membership would continue until the end of the month. I received the email about the early cancellation earlier and about the 6 month extension. I didn't contact customer care or anything so it was automatic.
Mar 16, 2022
1,535 Posts
Joined Nov 2012
Mar 16, 2022
LEGOProBuilder
Mar 16, 2022
1,535 Posts
Original deals seem to still be active if you haven't previously redeemed it. http://huluuberone.com/

https://slickdeals.net/f/15306004-eligible-hulu-members-free-6-months-of-uber-eats-pass
https://slickdeals.net/f/15622924-hulu-members-6-free-months-of-uber-one-membership

*Offer valid in the U.S. only, for Hulu subscribers in good standing who are new to and have not taken a free trial of Uber Eats Pass or Uber One. Offer ends on 3/29/22. Additional terms and restrictions apply.
Last edited by LEGOProBuilder March 16, 2022 at 02:55 PM.
Mar 17, 2022
16 Posts
Joined Aug 2018
Mar 17, 2022
RLehman
Mar 17, 2022
16 Posts
for those that got the email, do you see the extension of 6 months in the app?
I got the refund but still says March 26, 2022 as my renewal date.
Thanks
Mar 17, 2022
501 Posts
Joined Jan 2010
Mar 17, 2022
kstar1990
Mar 17, 2022
501 Posts
I complained to them about getting charged and losing my free trial... They were happy to refund me but couldnt seem to care less about me losing the trial period... I guess they finally did something. My membership doesnt show as active yet, so might have to complain to support to get it going. Maybe I will wait a bit and see if they fix it themselves...

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Mar 17, 2022
6,564 Posts
Joined Nov 2010
Mar 17, 2022
Dyerseve1221
Mar 17, 2022
6,564 Posts
Quote from mastermc54 :
I'm in the same boat as you. Canceled due to early charge and got the email, but it seems that those accounts that actually noticed it and canceled will not be getting the 6 months since Uber One is already canceled. Their customer service is an absolute pain to deal with and don't have the most basic understanding of how to help in such situations.
Same thing as happened to me. What a joke, huh?
Mar 17, 2022
60 Posts
Joined Apr 2011
Mar 17, 2022
kelton222
Mar 17, 2022
60 Posts
Same issue. I also canceled within the last 36 hours. Contacted via chat and they said they are sending to their specialized team and i would get an email. They then disconnected.
Mar 17, 2022
2,497 Posts
Joined Oct 2009
Mar 17, 2022
coffeeduck
Mar 17, 2022
2,497 Posts
Former Uber driver here. Customer service is just copy and paste stuff and rarely will result in actual help. If you don't have problems, congrats but for those that have had to attempt the customer service gauntlet, it's almost not worth it for many. Best example is receiving an order from a closed restaurant, the correct way for a driver to report a close restaurant is to phone in customer support. However, because it takes so long, most people don't do it and sometimes customer service doesn't even close it out properly, so even if you did the right thing you still might not get paid the driving fee.

All reports from customer side seem similar to driver's side support
1
Mar 17, 2022
3,254 Posts
Joined Sep 2013
Mar 17, 2022
PaulP6715
Mar 17, 2022
3,254 Posts
Same as many (most) above. Received the email, but my expiration date still shows end of March. Will subscribe to this thread and update if / when I get the actual 6-month extension.
Mar 17, 2022
8 Posts
Joined Nov 2018
Mar 17, 2022
rpmk2000
Mar 17, 2022
8 Posts
You have to wait til the end of the current subscription to see the updated end date as stated in the email they sent.
Mar 17, 2022
1,604 Posts
Joined May 2016

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Mar 18, 2022
6,564 Posts
Joined Nov 2010
Mar 18, 2022
Dyerseve1221
Mar 18, 2022
6,564 Posts
Quote from njguy545 :
Doesn't apply to me as I'm not that lazy to need someone to have to deliver food to me
No, doesn't apply to you because you are cool. We all bow to you

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Mar 18, 2022
4,275 Posts
Joined May 2010
Mar 18, 2022
DaShaka
Mar 18, 2022
4,275 Posts
Quote from njguy545 :
Doesn't apply to me as I'm not that lazy to need someone to have to deliver food to me
A lot of people get food delivered sometimes because they're NOT lazy and they're doing a million other things. I'm guessing you don't have kids, or anyone to take care of except yourself?
1

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