Update: This popular deal is still available
Samsung (
Repair Terms/Conditions) is offering their
Samsung Smartphone Repair Promotion and offering customers a (
1) time
$49.99 Cracked Screen Repair for Samsung Galaxy S9 Model Year or Newer, Galaxy Note9 Model Year or Newer, or a Galaxy A Series when
you login to your Samsung account and
start the repair process +
using the mail-in service option or when you follow the instructions listed below.
Thanks to community member
L00kinForDeals for finding this deal.
Note, must login to your Samsung account to initiate the repair process
Deal Instructions- Login to your Samsung account
- Click here to start your Screen Repair service
- Note, this promotional offer valid only through June 27, 2022
- Use the Samsung Main-In Service option and pay the $49.99 promotional pricing fee when prompted
Services Includes- $49.99 Cracked screen repairs under this promotion shall include the replacement of damaged/cracked front display only. The replacement of the PBA inside the phone or any repairs needed as a result of water damage are not covered under this Promotion. Additional repairs may be approved for additional cost; we will contact you before undertaking any repairs not covered by this promotion.
Excludes Models- Galaxy Fold
- Galaxy Z Flip
- Galaxy Z Fold2
- Galaxy Z Flip 3
- Galaxy Z Fold3
- Galaxy S21FE
- Galaxy S20FE
- All J models
- All Galaxy S and Galaxy Note models prior to S8
Top Comments
Step 2: Wait 30 days
Step 3: File claim and pay $49 deductible.
Step 4: Have your phone repaired in an hour at any local UBreakIFix shop.
Easy Peasy.
ETA: My phone is a Samsung Galaxy S10.
550 Comments
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I do have a note 10+, but the screen isn't cracked. The back is cracked and I have a separate issue with the screen (s pen wont write on the right middle part, i think because of contact with a strong magnet).
Do you think they'd fix those issues for $50?
edit: Maybe I should just crack the screen?
edit2: nvm it somehow fixed itself after sitting in a drawer for 8 months. just gonna get a new back off of ebay
I dropped off my phone at UPS on a Friday. Because of the weekend, they didn't get it till the following Monday or Tuesday. And then it was shipped back out by the end of the week and I had it back in my hands the following Monday. It was roughly a 10 day turn around, from when I sent it into when I got it back. It looks like they also replace the battery in addition to the screen, according to the receipt the phone came back with.
So check your confirmation email, because it probably has the deadline some where on the instructions, or on the Samsung website that's linked.
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Samsung's $49.99 Smartphone Repair Promotion (the "Promotion") will provide customers one (1) $49.99 cracked screen repair for a Galaxy S series device that is Galaxy S9 model year or newer, a Galaxy Note series device that is Galaxy Note9 model year or newer, or a Galaxy A Series (excludes Galaxy Fold, Galaxy Z Flip, Galaxy Z Fold2, Galaxy Z Flip 3, Galaxy Z Fold3, Galaxy S21FE, Galaxy S20FE, all J models, and all Galaxy S and Galaxy Note models prior to S8).
Services
$49.99 Cracked screen repairs under this Promotion shall include the replacement of damaged/cracked front display only. The replacement of the PBA inside the phone or any repairs needed as a result of water damage are not covered under this Promotion. Additional repairs may be approved for additional cost; we will contact you before undertaking any repairs not covered by this promotion.
Eligibility
To be eligible for the Promotion, the device's frame, the area around the display meeting the frame bezel, must be free of dents or deep scratches around the edge of the device and the frame must not be bent.
To be eligible for the Promotion, customers will be required to have a Samsung Account and start the repair process via the Samsung website, using the Mail-In Service option.
This promotion is not available to redeem at any Samsung Walk-In service repair locations.
This offer is only applicable to residents of the 50 states of the United States of America and Washington, D.C.
Participation
To participate in the Promotion, customers can start the discounted repair process by logging on to https://www.samsung.com/us/support/service with their Samsung Account. If customers do not currently have a Samsung Account, they can create one on the website.
General Conditions
Promotion is valid from 6/13/2022 to 6/27/2022 only, and may be terminated without notice. Valid via Samsung authorized Mail In Service, while supplies last. No rain checks will be given. Promotion not valid for UBREAKIFIX or Best Buy locations, on-site repair van services or any other locations not authorized for repair by Samsung. Repairs for this promotion can only be set up on samsung.com. Any repair initiated at a Samsung Authorized repair location will be charged the standard repair price associated with the applicable device model and symptom. Resellers, corporations, businesses, and/or bulk repair service requests are not eligible to receive repairs in the Promotion. Promotion only applies to U.S. Samsung mobile cellular device models. Devices that have PBA damage, have liquid/corrosion damage, or are international models are excluded from this Promotion. Tablets, laptops, watches, and non-phone products are also excluded. Mobile devices that are found to contain unauthorized parts or software will be excluded. This offer cannot be combined with any other discounts or coupons, and can only be used once for a single repair. Savings exclusive of applicable taxes.
Additional fees may apply if the device is found to have damage not covered under this Promotion or if additional services from the participating locations is required; we will contact you for approval to perform additional services. In the case where additional services are declined, we cannot proceed with the repair under this Promotion and we will return the unrepaired device to you.
All customers who receive repairs under this Promotion agree to receive follow-up email and/or SMS communications from Samsung with a survey and eCertificate that customers may use to purchase additional products on samsung.com.
All repairs completed by Samsung are completed with Samsung authentic OEM service parts and are repaired by Samsung Certified Pros.
Employees and Contractors of Samsung Electronics America, Inc. are not eligible to participate in the Promotion.
© 2022 Samsung Electronics America, Inc. Samsung is a trademark of Samsung Electronics Co., Ltd. Other marks are property of their respective owners. For more information, please visit www.samsung.com. 5G devices require optimal 5G network connection. Check with your carrier for availability and details.
Promotion FAQs:
Does this promotion include replacement of a cracked back glass?
No. This promotion only covers displays that are cracked or have cosmetic damage to the front of the device. Devices mailed to Samsung with a cracked back glass will be ineligible for this promotion. Customers will be contacted for payment options for back glass replacement.
Is this promotion specific to device purchased on Samsung.com?
No. Participation in this promotion is not dependent on a specific retailer or carrier the device was purchased from, but the device must be a US device.
Will my battery be replaced as part of this promotion?
No. Battery replacement is not included as part of this promotion. Devices mailed to Samsung that need a battery replacement will be ineligible for this promotion. Customers will be contacted for payment options for battery replacement.
Can I redeem this promotion at a Samsung authorized walk-in service location?
No. This promotion is currently available only for customers who ship their device to Samsung and setup a repair request on Samsung.com here: https://www.samsung.com/us/support/service/
How can I ship a device to Samsung for this promotion?
When setting up a ticket on Samsung.com (https://www.samsung.com/us/support/service/) you will be given an option to have a box shipped to you with a return shipping label to ship your device to Samsung.
Or you will also be given the option to use a QR code and go to a The UPS Store to have the device packaged and shipped to Samsung.
Shipping charges are included in the price for the promotion.
What if my device has damage not covered under this promotion?
A price change may occur if your device has a condition not covered under this promotion (for example, cracked back glass, liquid damage, or other no warrantable damage). If this occurs, you will receive a phone call to the number used to create the repair request, to seek your approval of for any additional services or changes in price before any charges are made.
Your device may be returned to you unrepaired if we are unable to contact you regarding price changes.
What is the regular non-promotional pricing for screen replacement?
Non-promotional repair pricing can be found here: https://www.samsung.com/us/suppor...r/pricing/