Edit: Deal is back on for cheaper price at $1,043.99 for the excellent conditioned versions.
It's my first post. Please be gentle lol.
16gb RAM
1 TB SSD
Intel 11th gen I7 CPU
OLED screen
3050i graphic card
this has aluminum chassis that feels premium and makes upgrading your RAM and SDD a breeze.
This laptop went on clearance on Bestbuy. That in itself was ok but to me wasn't very slick enough.
However, I saw that it had openbox deals. I drove an hour to check out satisfactory condition for 995.99 found it to be excellent condition minus few scuffs that easily came off after some cleaning.
While checking last night for one more for my business, I saw excellent version pop up for 1207.99
This seemed like a slick deal so I went and purchased it.
Check for your local stores to see if they have one near you if not, keep refreshing to see if there are any excellent versions coming in.
https://www.bestbuy.com/site/dell...Id=6468148
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As for upgrading warranty, just contact Dell Cares on FB/Twitter. Say you just got it open box from best buy and was informed it comes with a full 1 year manufacturers warranty. They will need the order receipt and they should update it from there.
I called in the morning was very polite but firm in my disappointment.
First I asked to price match the site so 72 dollar was deducted and I asked what can they do for me for the scuffs and other issues that I found. First they offered 25 dollar giftcard which I swiftly declined and then I said, lowest I would get is 10 percent discount which they begrudgingly accepted after supervisor confirmations.
On the warranty, I reached out to dell support on fb this morning. They got all my information and they said that they will reach out to me on Monday when their staff gets back to work. We will see how that goes.
On the hint sight, after cleaning it with alcohol wipes and magic eraser, it does look pretty darn good minus one small ding.
Thank You, I used your direction and it worked. Took 2 days but warranty was extended for one year from date of Best Buy Purchase. Thank You
I have not shopped there since.
I have not shopped there since.
Does BB run their own Return Equation? .. With the current laptop's conditions being so off from their own definition.. I have also decided to not shop Open Box unless it's available in store to check firstr
Excellent certified = it came in dirty so that we had to clean it, but otherwise OK.
Excellent = a lottery from almost new to heavily used floor models (like many XPS 15 here)
Satisfactory = scratched/used, cannot be camouflaged as "kinda new"
Fair = Main Street used market.
There are certainly good deals to be had with those, we just need to take Best Buy "new normal" as is.
My other one came in perfect as it should. now I gotta get this one's warranty extended.
Thanks foe the tips guys.
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How much warranty does it show ?
I have NO CLUE how they enforce this with a company like Home Depot, where people return pallets of unused plywood, windows, and whole kitchen sinks...its just the nature of DIY.
I returned my last item to Worstbuy at the end of 2018, an Alienware laptop that was openbox but lacking warranty. I doubt they will miss my business, and I do not miss working with them. Microcenter, Amazon, and Costco are substantially better at ensuring customer satisfaction.
I have NO CLUE how they enforce this with a company like Home Depot, where people return pallets of unused plywood, windows, and whole kitchen sinks...its just the nature of DIY.
I returned my last item to Worstbuy at the end of 2018, an Alienware laptop that was openbox but lacking warranty. I doubt they will miss my business, and I do not miss working with them. Microcenter, Amazon, and Costco are substantially better at ensuring customer satisfaction.
Yes - Amazon had mass banned, but their algo was faulty.
It's great that these retailers are keeping it possible to provide the options for all of us by weeding out abusers... which is always a tricky equation.
I am convinced that there isnt a REAL banning policy at Costco aside from some cases that I have seen in the media (very sus)...and I have personally seen entire apartment move-outs get returned. Similar for Amazon.
I have, however, seen several anecdotes from locals about the BB return banning.
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I am convinced that there isnt a REAL banning policy at Costco aside from some cases that I have seen in the media (very sus)...and I have personally seen entire apartment move-outs get returned. Similar for Amazon.
I have, however, seen several anecdotes from locals about the BB return banning.
And ironically their own Open Box condition's QA is subpar IMHO