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expired Posted by Eng110119 • Oct 3, 2022
expired Posted by Eng110119 • Oct 3, 2022

YMMV - Existing Verizon Customer $1000 Trade-In, Waived Act. Fee on iPhone 14 Pro

Verizon
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https://www.verizon.com/smartphon...ne-14-pro/

As stated in the title, this may be YMMV but wanted to share. Here are the steps I took to get Verizon online customer support to offer $1000 trade-in over 36mo via email (screenshot below) as well as waiving the $35/line upgrade fee for 4 phones/lines. This is enough to get the equivalent of New Customer pricing as an existing customer. My trade in phones are iPhone 11 Pros, FWIW.

1 - After the new iPhones launched, I chatted with Verizon online chat asking if they could match the new customer pricing deal for existing customers otherwise I would just switch to get $1000 trade-in and free activation from another carrier. They declined.

2 - Approx 1 week later, I received a "just for you" offer via email. Screenshots attached. I chatted with Verizon online chat again, this time with my cart loaded with the 4 phones I would purchase and asked if they would waive the upgrade fee. They declined. I again said other carriers would waive that fee ($140 for 4 phones) but they said the fee was accounted for in their new trade-in offer of $1000. I said ok and emptied my cart.

3 - 5 days later, Verizon sent a follow-up "your offer will expire in 2 days" email. I again loaded my cart with the 4 iPhone 14 Pros I would purchase and used chat to ask if they would waive the upgrade fee. This time they did. The customer service rep added all of the phones and upgrades on his end and pushed the final order through. Screenshot of one of the phones on the final order attached.

Just asking for what I wanted netted an additional savings of $235 per phone or $940 in my case.
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https://www.verizon.com/smartphon...ne-14-pro/

As stated in the title, this may be YMMV but wanted to share. Here are the steps I took to get Verizon online customer support to offer $1000 trade-in over 36mo via email (screenshot below) as well as waiving the $35/line upgrade fee for 4 phones/lines. This is enough to get the equivalent of New Customer pricing as an existing customer. My trade in phones are iPhone 11 Pros, FWIW.

1 - After the new iPhones launched, I chatted with Verizon online chat asking if they could match the new customer pricing deal for existing customers otherwise I would just switch to get $1000 trade-in and free activation from another carrier. They declined.

2 - Approx 1 week later, I received a "just for you" offer via email. Screenshots attached. I chatted with Verizon online chat again, this time with my cart loaded with the 4 phones I would purchase and asked if they would waive the upgrade fee. They declined. I again said other carriers would waive that fee ($140 for 4 phones) but they said the fee was accounted for in their new trade-in offer of $1000. I said ok and emptied my cart.

3 - 5 days later, Verizon sent a follow-up "your offer will expire in 2 days" email. I again loaded my cart with the 4 iPhone 14 Pros I would purchase and used chat to ask if they would waive the upgrade fee. This time they did. The customer service rep added all of the phones and upgrades on his end and pushed the final order through. Screenshot of one of the phones on the final order attached.

Just asking for what I wanted netted an additional savings of $235 per phone or $940 in my case.

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27 Comments

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Oct 4, 2022
44 Posts
Joined Apr 2019
Oct 4, 2022
guptnav
Oct 4, 2022
44 Posts
"Plans not eligible for discounting include, but are not limited to: Prepaid, already discounted promotional plans, unlimited consumer plans, standalone or unlimited connected plans, or data only plans."
Original Poster
Oct 4, 2022
12 Posts
Joined Dec 2010
Oct 4, 2022
Eng110119
Original Poster
Oct 4, 2022
12 Posts
Quote from guptnav :
"Plans not eligible for discounting include, but are not limited to: Prepaid, already discounted promotional plans, unlimited consumer plans, standalone or unlimited connected plans, or data only plans."
Ah man....totally missed that. Customer service sure didn't mention that when I asked about it. Thanks for pointing that out.
Oct 10, 2022
2,395 Posts
Joined May 2015
Oct 10, 2022
justye
Oct 10, 2022
2,395 Posts
Quote from PedroR :
Yes ...hence the mention
Believe I learned of it as it is mentioned in another trade post on the slippery deals
So we can have the trade in phones submitted to the store instead of mailing them in? I've heard of some terrible stories of phones being lost by mail. I'd prefer to avoid that.
Nov 20, 2022
146 Posts
Joined Jul 2009
Nov 20, 2022
nymchamp
Nov 20, 2022
146 Posts
best is 800$ off with trade in (11 pro) for existing members. holding out for another week for possible 1000$ off...
Nov 29, 2022
2,053 Posts
Joined Mar 2016
Nov 29, 2022
CBale
Nov 29, 2022
2,053 Posts
Quote from RLembke :
Verizon (and most carriers) have corporate discount agreements. That's all
https://www.verizon.com/discounts/
Unlimited plans only have discount on access fee. Not sure how much it is. I dont see that in billing generated.
Nov 29, 2022
3,049 Posts
Joined May 2020
Nov 29, 2022
HE1
Nov 29, 2022
3,049 Posts
Quote from sd69 :
For myself and I think most others the 36 month contract kills it. Most others, including xFinity, are 24 months.
Agree. Not sure if they would do this on the 4 line $30 unlimited plan but I doubt it.
Dec 20, 2022
14 Posts
Joined Dec 2007
Dec 20, 2022
greyhavns
Dec 20, 2022
14 Posts
I just traded in my iphone Xr to get $700 credit on an iphone 14. so it came to $5.55 a month for the 256GB size. Then i got 1 ipad per upgrade for free, sales tax only. And then i got 1 beats studio earbud for free, sales tax only. seems like a steal right?

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Dec 20, 2022
26 Posts
Joined Jun 2014
Dec 20, 2022
Daelite
Dec 20, 2022
26 Posts
Quote from greyhavns :
I just traded in my iphone Xr to get $700 credit on an iphone 14. so it came to $5.55 a month for the 256GB size. Then i got 1 ipad per upgrade for free, sales tax only. And then i got 1 beats studio earbud for free, sales tax only. seems like a steal right?
Didn't you have to signup for the tablet plan for the iPad?
Dec 23, 2022
291 Posts
Joined Dec 2008
Dec 23, 2022
edb7
Dec 23, 2022
291 Posts
After a lengthy chat session (again), $800 is the best they would do and that requires a plan upgrade ($10 more per month). Basically, that means my wife's iPhone 11 Pro 512gb in perfect condition is fetching a savings of $440 dollars. I am pretty sure I can sell that phone for more and NOT be locked into Verizon for 36 months. Has anyone switched to Comcast? Is the cell service really comparable to Verizon? I know it is the same network, but fear that it is somehow nerfed. I hate Comcast in general, but I would take advantage of huge savings on the next phones if I have confidence that the cellular service will be as good.
Dec 23, 2022
1,098 Posts
Joined Nov 2007
Dec 23, 2022
bovineplane
Dec 23, 2022
1,098 Posts
Quote from edb7 :
After a lengthy chat session (again), $800 is the best they would do and that requires a plan upgrade ($10 more per month). Basically, that means my wife's iPhone 11 Pro 512gb in perfect condition is fetching a savings of $440 dollars. I am pretty sure I can sell that phone for more and NOT be locked into Verizon for 36 months. Has anyone switched to Comcast? Is the cell service really comparable to Verizon? I know it is the same network, but fear that it is somehow nerfed. I hate Comcast in general, but I would take advantage of huge savings on the next phones if I have confidence that the cellular service will be as good.
Comcast isnt spectrum but i dislike spectrum as much. We ported out to spectrum recently from verizon. So far we cant tell the difference.
Dec 23, 2022
1,374 Posts
Joined Sep 2007
Dec 23, 2022
rsx1285
Dec 23, 2022
1,374 Posts
Switched to Xfinity, haven't looked back and no drop in service
Apr 21, 2023
1 Posts
Joined Apr 2023
Apr 21, 2023
Sglode1
Apr 21, 2023
1 Posts
I have a 12 Pro with a new battery, but the screen is cracked. Would they take it? How do I take advantage of this offer?

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