expired Posted by iconian | Staff almost 2 years ago
Item 1 of 5
Item 1 of 5
expired Posted by iconian | Staff almost 2 years ago
Metabo HPT 18V Cordless Hammer Drill & Impact Driver w/ 2x 3.0Ah Batteries & Charger
+ Free Shipping$129
$249
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I also bought a Metabo chop saw 3ish years ago and haven't had any issues.
The warranty center is an hour round trip, plus the additional time for the warranty center to do the paperwork. The warranty center also charged me a $125 refundable deposit that they will keep if they determine that the damage was not a manufacturer failure. It took about 3 months for them to receive the parts and repair the drill and I received my deposit back when I picked it up.
Since this was my only battery Metabo tool, it was not worth my time and effort plus having $125 tied up for another 3 months or longer to go through the warranty process again. The Craftsman brushless drill was on clearance for $50 or $60 and it was worth the cost not to go though the warranty hassle again especially since the 2 transmissions failed doing non frequent, light duty household duties.
I probably could have also opted for mail in repair but at the time it was not worth the time a effort especially since the brushless Craftsman was available on clearance at my local Lowes at the time.
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