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CyberPower CP1500PFCLCD clicking yesterday and popped/smoked/FRIED today!

8,724 1,449 November 25, 2022 at 01:02 PM
I purchased a CyberPower CP1500PFCLCD just short of 3 years back for $130, now they are over $200.

https://www.amazon.com/gp/product/B00429N19W

yesterday it started clicking and the display would light up every once in a while.

fast forward to today, i just got home and was on the computer and the ups was clicking once in a while again still.

just a few minutes later there was this cracking/popping noise and i could start to smell burning electronics

i forced a ups power down and started investigating what was plugged into the ups.

there are 3 of the same ups and the one in the middle was acting up

all the plugs and adapters looked okay as i unplugged all of them from the ups.

i clicked the ups back on and it appeared okay, but when i pulled the plug it switched over to battery it made a rattling noise and fried itself with smoke.

i grabbed it and ran out of the house with it! laugh out loud

i opened it up and took the 2 12v batteries out.

its just about 1 week shy of its 3 year warranty end.

is it worth contacting cyberpower and applying for a replacement?

do i have to pay to ship it back - no batteries?
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TodayOnly Pro
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GPz1100
11-25-2022 at 01:21 PM.
11-25-2022 at 01:21 PM.
They might provide you with a return label, or ask for pics and then tell you to junk it.
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> bubble2 8,724 Posts
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TodayOnly
11-25-2022 at 01:48 PM.
11-25-2022 at 01:48 PM.
Quote from GPz1100 :
They might provide you with a return label, or ask for pics and then tell you to junk it.
maybe cut plug and show picture
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GPz1100
11-25-2022 at 01:49 PM.
11-25-2022 at 01:49 PM.
Quote from TodayOnly :
maybe cut plug and show picture
Yup... If it's a fire hazard they sure don't want it back. The cord could be useful. It's a heavy duty kind.
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TodayOnly
11-25-2022 at 03:04 PM.
11-25-2022 at 03:04 PM.
Quote from GPz1100 :
Yup... If it's a fire hazard they sure don't want it back. The cord could be useful. It's a heavy duty kind.
several parts on it would be good for replacement parts, including the front button/digital panel that comes off for battery access.
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> bubble2 8,724 Posts
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TodayOnly
12-18-2022 at 08:55 AM.
12-18-2022 at 08:55 AM.
they provided a return shipping label and the turn around to get the new replacement was about a week.
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