Original Post
Written by
Edited June 18, 2023
at 08:19 PM
by
Greenworks Tools [greenworkstools.com] has
40V 13" Greenworks Cordless Battery String Trimmer & 390 CFM Leaf Blower Combo w/ 4.0Ah Battery & Charger (21224) on sale for $212.49 - 30% when you apply promo code
EXCLUSIVEDOTW during checkout =
$148.75.
Shipping is free
24 Comments
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greenworks customer service and warranty sucks. I had an 80v snow blower. Worked for 10 minutes then spent 1.5 years (not joking) In a repair shop waiting for parts. This was pre COVID. Terrible terrible. I have an 80v battery that wont work now (charge). It's 3 years old so I'm sol. Stay away. Buyer beware etc
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greenworks customer service and warranty sucks. I had an 80v snow blower. Worked for 10 minutes then spent 1.5 years (not joking) In a repair shop waiting for parts. This was pre COVID. Terrible terrible. I have an 80v battery that wont work now (charge). It's 3 years old so I'm sol. Stay away. Buyer beware etc
greenworks customer service and warranty sucks. I had an 80v snow blower. Worked for 10 minutes then spent 1.5 years (not joking) In a repair shop waiting for parts. This was pre COVID. Terrible terrible. I have an 80v battery that wont work now (charge). It's 3 years old so I'm sol. Stay away. Buyer beware etc
I've had great experience with Greenworks Products but absolutely abysmal service with Greenworks Customer Service.
They make great products, but if you run into a problem they make life as hard for you as possible. Because of their customer service I tend to go with other brands such as Ryobi.
I recall buying an Auger from them. Website made it clear it came with an adapter. When the product arrived no such adapter existed, and couldn't even be bought in the US (despite product being marketed and shipped from US directly from Greenworks). I called customer service and they basically told me I should have read the manual before buying the product and that the manual clearly states the adapter is separate. This were quite rude and chastised me for not reading the entire manual BEFORE buying the product.
I don't know about you, but I've never read the entire manual of a power tool before buying it. I'm not even sure how to do that. Needless to say, I returned the product and have gone from greenworks being my first choice to not buying greenworks again.
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greenworks customer service and warranty sucks. I had an 80v snow blower. Worked for 10 minutes then spent 1.5 years (not joking) In a repair shop waiting for parts. This was pre COVID. Terrible terrible. I have an 80v battery that wont work now (charge). It's 3 years old so I'm sol. Stay away. Buyer beware etc
'Unfortunately we do not currently have any in stock. Your name would be added to a list and when the snow throwers come back in stock around Fall of 2018, a replacement would be sent to you.'
Keep in mind the quality is just ok. aka kinda cheap.