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There is an order status page under your account tab. They have disappeared since I made that comment earlier so I'm guessing canceled as well, but still no cancellation email.
Did anyone's order completely disappear? I can't check the order status for my existing orders. It just brings me to a "OOPS! We cannot find any orders for this time period." page.
No cancellation emails either.
Same here. They are just wiping them all out I would guess and e-mails later.
I'm getting this message even if I try to add something for $750 so clearly the representative I spoke to did something about this pricing. I'm going to get a lawyer and start class action lawsuit 🤬
😂😂😂😂 good luck with that. It was a pricing error & in the terms they don't have to honor it. U win some , you lose some & people like u calling and complaining is what ruins it for everyone. Grow up. You were happy to get one over on the company knowing damn it was a mistake but now you're mad because you couldn't take advantage of them. A lawyer will laugh at you
Me: Hello, my order completely disappeared from my profile. The order number's: 1911610793
Tara P.: Hi Valued Customer.
Tara P.: I am sorry that you do not see your orders.
Tara P.: Please allow me 2-3 minutes.
Me: Okay
Tara P.: I am sorry the orders are canceled. Sadly, these items, including this order, were priced incorrectly and we are unable to process the items at these prices. I'm sorry these orders have been canceled and the items removed from our site until this is fixed.
Me: When will I get the refund?
Tara P.: Since the order is canceled. The funds are released back to you. This can take your card company 48-72 hours.
Me: Okay thank you for your help
Me: Hello, my order completely disappeared from my profile. The order number's: 1911610793
Tara P.: Hi Valued Customer.
Tara P.: I am sorry that you do not see your orders.
Tara P.: Please allow me 2-3 minutes.
Me: Okay
Tara P.: I am sorry the orders are canceled. Sadly, these items, including this order, were priced incorrectly and we are unable to process the items at these prices. I'm sorry these orders have been canceled and the items removed from our site until this is fixed.
Me: When will I get the refund?
Tara P.: Since the order is canceled. The funds are released back to you. This can take your card company 48-72 hours.
Me: Okay thank you for your help
I'm kinda surprised they didn't even notify us. But didn't expect success, anyway.
Me: Hello, my order completely disappeared from my profile. The order number's: 1911610793
Tara P.: Hi Valued Customer.
Tara P.: I am sorry that you do not see your orders.
Tara P.: Please allow me 2-3 minutes.
Me: Okay
Tara P.: I am sorry the orders are canceled. Sadly, these items, including this order, were priced incorrectly and we are unable to process the items at these prices. I'm sorry these orders have been canceled and the items removed from our site until this is fixed.
Me: When will I get the refund?
Tara P.: Since the order is canceled. The funds are released back to you. This can take your card company 48-72 hours.
Me: Okay thank you for your help
Been a week now and PayPal still has my 3 payments on hold.
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No cancellation emails either.
He's just being optimistic. It isn't very likely that any of the orders would be shipped unless orders are fulfilled directly by a 3rd party.
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Tara P.: Hi Valued Customer.
Tara P.: I am sorry that you do not see your orders.
Tara P.: Please allow me 2-3 minutes.
Me: Okay
Tara P.: I am sorry the orders are canceled. Sadly, these items, including this order, were priced incorrectly and we are unable to process the items at these prices. I'm sorry these orders have been canceled and the items removed from our site until this is fixed.
Me: When will I get the refund?
Tara P.: Since the order is canceled. The funds are released back to you. This can take your card company 48-72 hours.
Me: Okay thank you for your help
Tara P.: Hi Valued Customer.
Tara P.: I am sorry that you do not see your orders.
Tara P.: Please allow me 2-3 minutes.
Me: Okay
Tara P.: I am sorry the orders are canceled. Sadly, these items, including this order, were priced incorrectly and we are unable to process the items at these prices. I'm sorry these orders have been canceled and the items removed from our site until this is fixed.
Me: When will I get the refund?
Tara P.: Since the order is canceled. The funds are released back to you. This can take your card company 48-72 hours.
Me: Okay thank you for your help
Tara P.: Hi Valued Customer.
Tara P.: I am sorry that you do not see your orders.
Tara P.: Please allow me 2-3 minutes.
Me: Okay
Tara P.: I am sorry the orders are canceled. Sadly, these items, including this order, were priced incorrectly and we are unable to process the items at these prices. I'm sorry these orders have been canceled and the items removed from our site until this is fixed.
Me: When will I get the refund?
Tara P.: Since the order is canceled. The funds are released back to you. This can take your card company 48-72 hours.
Me: Okay thank you for your help
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