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abhro1987 47.5K Views
Sep 24, 2023 1:59 PM

Sony WF-1000XM5 Noise Canceling Truly Wireless Earbuds (Black, Refurbished)

$183

$300

39% off
+ Free Shippingat Secondipity
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Deal Details
Secondipity has Sony WF-1000XM5 Noise Canceling Truly Wireless Earbuds (Black, Refurbished) on sale for $183.19 (price in cart). Shipping is free.

Thanks to Community Member abhro1987 for finding this deal.

Editor's Notes

Written by powerfuldoppler | Staff
  • About the product:
    • The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best truly wireless noise-cancelling performance on the market1. With a specially designed driver unit, for wide frequency production, deep bass and clear vocals, these headphones are designed to immerse you in a sound so good, it feels like you're in the studio with your favorite artists.
    • Backed by our 90-day warranty, this item has been refurbished by the manufacturer or an approved refurbisher. The product functions like new and show minimal, if any, signs of wear. Units may be shipped in non-retail packaging.
  • About this store:
    • Secondipity Return Policy can be found here.

Original Post

Written by abhro1987
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
Secondipity has Sony WF-1000XM5 Noise Canceling Truly Wireless Earbuds (Black, Refurbished) on sale for $183.19 (price in cart). Shipping is free.

Thanks to Community Member abhro1987 for finding this deal.

Editor's Notes

Written by powerfuldoppler | Staff
  • About the product:
    • The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best truly wireless noise-cancelling performance on the market1. With a specially designed driver unit, for wide frequency production, deep bass and clear vocals, these headphones are designed to immerse you in a sound so good, it feels like you're in the studio with your favorite artists.
    • Backed by our 90-day warranty, this item has been refurbished by the manufacturer or an approved refurbisher. The product functions like new and show minimal, if any, signs of wear. Units may be shipped in non-retail packaging.
  • About this store:
    • Secondipity Return Policy can be found here.

Original Post

Written by abhro1987

Community Voting

Deal Score
+49
Good Deal
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Top Comments

dealmashuguna
3.8KComments
220Reputation
Return shipping and any customs fees are the responsibility of the buyer.
Go to Comment
culbeda
218Comments
60Reputation
I've had these since day 1. The price is great. For anyone wondering how these compare to the XM4s, here are some pros & cons:

PRO:
- Smaller earbuds and case
- Claimed to have better battery durability (XM4s battery capacity significantly dropped within a year of heavy use)
- Sound on par with XM5 despite smaller size
- Replaced the spoken status with chimes (end result, quicker to resume playing)
- Senses touch more regularly than the XM4, which was pretty finicky

CON:
- New charging case can't fit large ear gels, resulting in poor connection/failed charging/accidental connection to phone
- This is the biggest annoyance as it requires me to remove the gels to charge them every day.
- Prefer the matte finish of the XM4 (as do many others)
- A little too sensitive to touch - I wear them to bed and on rare occasions, they are triggered by the pillow when by rolling over
Go to Comment
afya
4Comments
10Reputation
Great deal but after the XM4 firmware debacle, I am not very sure about 90days warranty. I will personally wait for it to be on eBay with the 2 years warranty. Or buy the extended warranty if you really cannot wait.
Go to Comment

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79 Comments

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Sep 26, 2023 7:56 AM
3.5K Comments
Joined Aug 2006
whatgooddealSep 26, 2023 7:56 AM
3.5K Comments
Quote from PetiePal View quoted comment :
Is Secondipity reputable?
Yes. But Sony is not.
3
Sep 26, 2023 8:20 AM
14.3K Comments
Joined Dec 2011
Peerless_WarriorSep 26, 2023 8:20 AM
14.3K Comments
Quote from ibuyufo View quoted comment :
Phone call quality and noise cancellation during phone call seems to be pretty bad from reviews I've seen. The Linkbuds seems to cancel noise a whole lot better. I'm not sure why these top tier earbuds are performing so badly?
Link buds S are the best one to buy. Forget about the flagship for phone calls.
Sep 26, 2023 11:39 AM
91 Comments
Joined Oct 2011
DVDITSep 26, 2023 11:39 AM
91 Comments
Quote from leecewest View quoted comment :
I got my first pair from Secondipity on eBay and got the 2 year warranty. I sent them in last week and today got an email stating "After a close inspection of your item, we've determined that a repair is not possible." New batteries are about $15 and it takes maybe 20 minutes, a heat gun and a little glue to fix them. The $20 defective pair I got off eBay in June (I replaced the batteries) are still working with a long battery life.

I wonder if you could get away with keeping the charging case and just send in the buds. You are supposed to keep accessories but are supposed to send in the charger/AC adapter. Working cases are harder to get than earbuds.
So they didn't offer to replace the item or refund your money since repair was not possible? Or denied it saying batteries are not covered.?

Also, do you have a link for the battery replacement guide?
Last edited by DVDIT September 26, 2023 at 05:02 AM.
Sep 26, 2023 11:59 AM
5.2K Comments
Joined Sep 2012
cscamp20Sep 26, 2023 11:59 AM
5.2K Comments
Quote from DavidH1706 View quoted comment :
I bought the xm4 on secondipity deal, they had the common tone issue where the speaker shield would sound like a bell every time it played. Had to return, waste of time
Got my XM4 from secondipity. More than a year ago. It was just in a zip lock bag, but works as good as new. Still charges to 100% until today.
Sep 26, 2023 1:29 PM
9 Comments
Joined Apr 2013
ennuionweSep 26, 2023 1:29 PM
9 Comments
Quote from Neimallah View quoted comment :
This deal is huge. These were probably just bought and returned with minimal wear.
Counterpoint - I bought the previous version of these (the XM4s) and within a year they were routinely dropping bluetooth connection. Sony was very easy to work with and got me out a new pair. I would be bummed if I hadn't had that full year warranty.
Sep 26, 2023 2:50 PM
1.6K Comments
Joined Jul 2011
isobroSep 26, 2023 2:50 PM
1.6K Comments
No way I'd buy these again without a two year warranty.
Sep 26, 2023 3:19 PM
218 Comments
Joined Aug 2008
culbedaSep 26, 2023 3:19 PM
218 Comments
Quote from ThirstyCruz View quoted comment :
Check out Louis Rossam YouTube video on well know battery issue of XM4. Very bad of Sony and it happened to me on my XM4s

Will be avoiding Sony in the foreseeable future.
Sony reportedly changed the battery tech on the XM5 to address that very issue. Sony replaced my XM4s when when the battery life shortened and gave me a new (not refurbished) pair. So while the design was flawed, they stood behind it and fixed in the subsequent generation. I'm not sure how much more you're looking for from a company.

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Sep 26, 2023 3:54 PM
1.3K Comments
Joined Jun 2009
javaking_1000Sep 26, 2023 3:54 PM
1.3K Comments
Quote from brucknerfan View quoted comment :
Read that these fall out of the ear while exercising
Is that just some people or, MOST people? Are these waterproof?
Sep 26, 2023 4:18 PM
8 Comments
Joined Nov 2019
carlosvallemtzSep 26, 2023 4:18 PM
8 Comments
Quote from brucknerfan View quoted comment :
Read that these fall out of the ear while exercising
Yes they do. I would not recommend these for gym / excercise. Their noise canceling and sound quality is unmatched though, I use these when traveling and they have the ability to quiet anything from an airplane cabin to a huge terminal, heck they even can mute the sound of a lawnmower engine, they are that good
Pro
Sep 26, 2023 5:03 PM
3.3K Comments
Joined Jul 2020
ThirstyCruz
Pro
Sep 26, 2023 5:03 PM
3.3K Comments
Quote from culbeda View quoted comment :
Sony reportedly changed the battery tech on the XM5 to address that very issue. Sony replaced my XM4s when when the battery life shortened and gave me a new (not refurbished) pair. So while the design was flawed, they stood behind it and fixed in the subsequent generation. I'm not sure how much more you're looking for from a company.
Was your XM4 under warranty? The point being the batteries are a known defect, yet Sony refused to help if outside of warranty. Also this 'known' defect isn't even acknowledged officially by Sony, so essentially past warranty, you're SOL.

Where did you hear Sony changed the battery tech on XM5? Furthermore, XM4 aren't s hardware issue, but was corrupted after OTA firmware update.
Sep 26, 2023 5:11 PM
191 Comments
Joined May 2014
DrAwkwardSep 26, 2023 5:11 PM
191 Comments
Quote from PetiePal View quoted comment :
Is Secondipity reputable?
Just my experience, but I've purchased XM3, XM4, XM5 headphones and XM4 earbuds from them. In every case, they failed to provide accurate tracking (a label is created, but it never indicates the product was received or is usable as tracking)... however, in 3 out of 4 cases it arrived 1-2 days before the eBay listed ETA. In one case it arrived 2 days after the ETA, just as the "item didn't arrive" claim could be submitted.

In one case, the item was perfect and one of the best purchases I ever made (the XM3).

The XM4 that a buzz in the left ear which I didn't discover until a month after the return period was over (I was out-of-country for two months)... it's still usable in most circumstances but pretty annoying.

The XM4 earbuds have slightly worse battery life than my friend's pair, but otherwise good.

The XM5 look and seem perfect, but I'm still in return window putting through its paces to make sure there are no problems.
Sep 26, 2023 5:31 PM
116 Comments
Joined Aug 2010
Bobb_oSep 26, 2023 5:31 PM
116 Comments
$228 with the 2 year Allstate warranty, I actually used that for my WF-1000XM4's, which I purchased from Secondipity, that had the battery issue and got a refund no problem. I really liked the headphones so I'm going to upgrade for a net of $40.

Edit: Through eBay, never bought directly from Secondipity
Last edited by Bobb_o September 26, 2023 at 11:39 AM.
Sep 26, 2023 5:51 PM
180 Comments
Joined Sep 2014
yksdSep 26, 2023 5:51 PM
180 Comments
These are the Wirecutter's new pick for best noise-cancelling earbuds, beating out Bose. They haven't yet posted their review, which should hopefully address some common concerns.

As for Secondipity, I bought the refurb WH-1000XM4 headphones from them last year and they are serving me very well with no issues.
Sep 26, 2023 6:51 PM
176 Comments
Joined Mar 2011
leecewestSep 26, 2023 6:51 PM
176 Comments
Quote from DVDIT View quoted comment :
So they didn't offer to replace the item or refund your money since repair was not possible? Or denied it saying batteries are not covered.?

Also, do you have a link for the battery replacement guide?
They are sending a check for the full amount I paid.
I watched this youtube video ( https://www.youtube.com/watch?v=x2twbzhtLaE ) I used a heatgun set to 100c to heat the bud until it was uncomfortable to hold. I then used a utility knife to pry the sides apart (be careful not to push down too hard or the case will get cut). On the first bud I tried disconnecting the ribbon cable as in the video but the cable is stuck so I completed the repair without removing the first and didn't try on the second. The battery is glued in on both ends so I used the heatgun again to soften the glue before removing the top board and removing the battery from the bud.
I used E-8000 glue to make sure the top board was glued securely to the new battery (my first bud definitely needed it). I tested the buds, then glued the case together with E-8000.
1

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Sep 26, 2023 7:16 PM
696 Comments
Joined Sep 2018
ProtegeSep 26, 2023 7:16 PM
696 Comments
Anyone know of a solution to them falling out of your ear? Do they make a ear bud that attaches to a clip that fits into your ear similar to the Bose?

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