So here is what is going on at Visible reported by customers on the reddit:
1. Customer service is only Email, Chat, or Social Media and there is no phone support unless Visible calls you. Support has gone downhill and some have thought reps were replaced by AI. Some have said they have decent interactions with Customer Service.
2. Visible runs on Verizon's network.
3. Visible + has 50 Gigs of Priority data, this means 50 Gigs of your data usage will be prioritized over all Visible Basic members.
4. Visible + has Uncapped Ultra Wide band speeds whereas Visible Basic is Capped to 200 Megs Per second MAX on UW and C-Band.
5. eSim transfers between iPhones don't work via the Apple Setup option, You will be required to get the Visible App to transfer eSim's.
6. Visible runs off their own compatibility list, US Mobile runs on Verizon's Official Whitelist. Some have said you can do the iPhone 8 trick but that's the outdated method and provisioning a 5G Device on a LTE Activation may mess up stuff in the backend according to Visible IT.
7. Visible has unlimited hotspot but capped at 5 Megs Per Second MAX and one device only, some unlocked phones allow more than 1 but most will only allow 1 to connect in this case you will need to do the TTL trick with a Gl.net router off Amazon.
8. Activate a Apple Watch? Once that one is activated you cannot activate another on until the next billing cycle as Visible customers now know.
Visible Basic vs US Mobile Unlimited Starter
Visible Basic($25):
- Unlimited Talk, Text, Data
- 5G nationwide and LTE at Deprioritized speeds
- 5G UW and C-Band capped at 200 Megs Per Second MAX.
- Unlimited Hotspot at 5 Meg Per Second MAX
- Access to Visible Device and Service Promos
US Mobile Unlimited Starter($25):
- Unlimited Talk, Text, and Data
- 30 Gigs of High Priority data on Verizon's network
- Uncapped 5G Ultra Wideband/C-Band speeds
- After 30 Gigs Unlimited at 1 Meg Per Second
- 5 Gigabytes of Mobile Hotspot.
- Runs off the Verizon Whitelist for more device compatibility.
- Customer Service is rated a bit higher than Visible.
expired Posted by Brian4free • Oct 4, 2023
Oct 4, 2023 1:21 AM
Item 1 of 2
Item 1 of 2
expired Posted by Brian4free • Oct 4, 2023
Oct 4, 2023 1:21 AM
$10 off of Visible+ is back for $35 and Basic Visible Wireless $25 | Unlimited Data, Talk & Text Cell Phone Plans -
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Visible doesn't allow many moto phones unlocked directly from Motorola. It's simply because they (Visible) don't want to add those phones in their database.
Why former and then again current after such a short honeymoon elsewhere? After 2 1/2 years with Visible, this past weekend I regrettably got it into my head that their normal $45/mo for Visible+ was a bit steep, and after striking out with Visible customer service via chat when asking them to apply the deal mentioned here to my existing line, I made the brainfart move of porting from Visible to US Mobile. Enticed by USM's 50-day free trial and a chance to perhaps sneak by with their $25 plan to save $20 over Visible, I had ported from Visible to USM's GSM (TMo) trial plan, because they recommend it in their FAQ to avoid inter-Verizon transfers, which can apparently be problematic. I even posted a message to their port-in-progress email that their GSM network would be horrid (it was), and I asked them to move me over to their Verizon-based plan immediately. What USM doesn't tell you before sign-up is that when swapping networks (even when they suggest it to avoid porting issues) they want an activation fee (without disclosing the amount) and you will lose your free trial. Basic bait-and-switch by USM, which has never happened to me with Visible (including several past signups of various other lines).
After that USM fiasco I ported right back to Visible the very next day which also gave me an opportunity to get the 35FOR6 deal mentioned here. They don't even give you a hard time about returning as a customer with the same # in 2 days. In fact, if you try to log back into your old account right after porting out, they specifically encourage you to just sign right back up with a different email, so that's what I did. In order to avoid waiting for a SIM, I used ESim on a Galaxy S23 Ultra and it worked without a hitch. After initially signing up in a browser (where with ESim, you never get a chance to completely sign up, so no promo codes or credit card details are yet entered), they require completing the ESim signup/activation in the mobile app for final checkout. It's there that promo code(s) are entered for an ESim signup (not the case with previous SIM-based order, where you can enter promo codes as you click through the signup). It took all of 5 mins and a reboot to activate the ESim, and I had a working temporary number. After kicking the tires for a few hours with the temporary number, I went back into the app to request the port from USM, which cautions might take 24 hours in one place, and 48 hours in a confirmation email. Looking at the string of emails, in reality the entire port took only six minutes and one reboot. I was astonished.
Just as a reminder, referral codes DO indeed stack to grab another $20 off, but you have to enter the former before applying the 35FOR6 promo mentioned here. End result in full Slick-Deals fashion: first month $15, and five more at $35. I imagine the same would work with the base to get the first down to $5, though I haven't tried.
Visible doesn't allow many moto phones unlocked directly from Motorola. It's simply because they (Visible) don't want to add those phones in their database.
Why former and then again current after such a short honeymoon elsewhere? After 2 1/2 years with Visible, this past weekend I regrettably got it into my head that their normal $45/mo for Visible+ was a bit steep, and after striking out with Visible customer service via chat when asking them to apply the deal mentioned here to my existing line, I made the brainfart move of porting from Visible to US Mobile. Enticed by USM's 50-day free trial and a chance to perhaps sneak by with their $25 plan to save $20 over Visible, I had ported from Visible to USM's GSM (TMo) trial plan, because they recommend it in their FAQ to avoid inter-Verizon transfers, which can apparently be problematic. I even posted a message to their port-in-progress email that their GSM network would be horrid (it was), and I asked them to move me over to their Verizon-based plan immediately. What USM doesn't tell you before sign-up is that when swapping networks (even when they suggest it to avoid porting issues) they want an activation fee (without disclosing the amount) and you will lose your free trial. Basic bait-and-switch by USM, which has never happened to me with Visible (including several past signups of various other lines).
After that USM fiasco I ported right back to Visible the very next day which also gave me an opportunity to get the 35FOR6 deal mentioned here. They don't even give you a hard time about returning as a customer with the same # in 2 days. In fact, if you try to log back into your old account right after porting out, they specifically encourage you to just sign right back up with a different email, so that's what I did. In order to avoid waiting for a SIM, I used ESim on a Galaxy S23 Ultra and it worked without a hitch. After initially signing up in a browser (where with ESim, you never get a chance to completely sign up, so no promo codes or credit card details are yet entered), they require completing the ESim signup/activation in the mobile app for final checkout. It's there that promo code(s) are entered for an ESim signup (not the case with previous SIM-based order, where you can enter promo codes as you click through the signup). It took all of 5 mins and a reboot to activate the ESim, and I had a working temporary number. After kicking the tires for a few hours with the temporary number, I went back into the app to request the port from USM, which cautions might take 24 hours in one place, and 48 hours in a confirmation email. Looking at the string of emails, in reality the entire port took only six minutes and one reboot. I was astonished.
Just as a reminder, referral codes DO indeed stack to grab another $20 off, but you have to enter the former before applying the 35FOR6 promo mentioned here. End result in full Slick-Deals fashion: first month $15, and five more at $35. I imagine the same would work with the base to get the first down to $5, though I haven't tried.
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