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PSA: GameStop Points older than 1 year expire *TODAY*

2,651 818 November 30, 2023 at 08:10 AM in Video Games Get GameStop coupons
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Ok, look, I know PSAs suck, and I'm sorry for posting it in Hot Deals (especially this late), but I've mentioned this in some of the Gamestop deal threads, but feel like it's important enough to post on it's own since I have not seen it announced on SD at all - and I searched all forums.

Gamestop has decided to make a number of anti-consumer changes to their Gamestop Pro Membership.
  • Any points more than a year old expire on Dec 1. Maybe you can chance it and use them tomorrow, but I wouldn't try.
  • As mentioned in other threads, the $5 monthly reward will "really" not be applicable on giftcards starting Dec 1. They tried to implement this in the past, but had enough negative feedback to retract it... it looks like it will really take effect this time.
  • Any points in your account will expire immediately when your membership expires.
  • The membership cost has increased to $25/yr

They announced this in an email on Oct 17th. I assumed it would have been posted on SD, but it hasn't. Hopefully everyone can redeem their points ASAP.
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Orlando, FL Joined Feb 2004 /NOPE/
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Joined Sep 2003
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> bubble2 18,003 Posts
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chaoss
11-30-2023 at 08:15 AM.
11-30-2023 at 08:15 AM.
Really scummy of GameStop doing this. The workers whole pitch to sell those pro accounts was 'you can use it to buy Xbox, playstion, Nintendo cards for $5 off'

Did the ceo ever give the $1,000 GameStop gift cards to the rangers?
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Joined Jan 2004
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91stealthrt2
11-30-2023 at 08:17 AM.
11-30-2023 at 08:17 AM.
What is a good option to spend points on? I think I have like $25 worth.
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916calikid
11-30-2023 at 08:20 AM.
11-30-2023 at 08:20 AM.
How can we view how many points are gonna expire? I currently have about 16k
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Joined Feb 2004
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> bubble2 2,651 Posts
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Original Poster
phdeez
11-30-2023 at 08:31 AM.
11-30-2023 at 08:31 AM.
Quote from 916calikid :
How can we view how many points are gonna expire? I currently have about 16k
Personally, I'd look in your email that's associated with your membership for an email titled:

"You have points! Use them before they expire."

In that email it says something to the effect of:

"You have x,xxx points that will be a minimium of one year old on 12.1.23.* These points will expire on 12.1.23 per our points expiration policy."

You could also try calling customer service @ 800-883-8895 (got that from the app). I do not see any sort of indication within the app that points are expiring, or anything like that at first glance.
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Joined Feb 2004
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> bubble2 2,651 Posts
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phdeez
11-30-2023 at 08:34 AM.
11-30-2023 at 08:34 AM.
Quote from 91stealthrt2 :
What is a good option to spend points on? I think I have like $25 worth.
Points can be redeemed for in-store rewards (as low as $1 for 1k points) and I'm fairly certain can be used to purchase currency (Steam, Xbox, PS, Nintendo, etc). Personally, I'm buying Steam GCs with my last $5 in-store credit. My membership expires on 12/15, and I'm letting it lapse so I have to use all my points ASAP.
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Joined Feb 2004
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> bubble2 2,651 Posts
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Original Poster
phdeez
11-30-2023 at 08:35 AM.
11-30-2023 at 08:35 AM.
Quote from chaoss :
Really scummy of GameStop doing this. The workers whole pitch to sell those pro accounts was 'you can use it to buy Xbox, playstion, Nintendo cards for $5 off'

Did the ceo ever give the $1,000 GameStop gift cards to the rangers?
Agreed, most people have said with the changes to the Pro membership coming on 12/1, that it doesn't make sense for it anymore. I think that's especially true since the $5 monthly "reward" is now a waste, IMO.

I'm voting with my wallet and not renewing my membership.
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chaoss
11-30-2023 at 08:38 AM.
11-30-2023 at 08:38 AM.
Quote from phdeez :
Agreed, most people have said with the changes to the Pro membership coming on 12/1, that it doesn't make sense for it anymore. I think that's especially true since the $5 monthly "reward" is now a waste, IMO.

I'm voting with my wallet and not renewing my membership.
I remember I was waiting until the end of October to renew my membership since I had opened the account around October 7th 2022. I waited so I could have more time to use the $5 coupon. The next day or so, I checked reddit and it was announced that the $5 monthly coupon would not work on POS cards Roll Eyes (Sarcastic)
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CoolBuffalo9750
11-30-2023 at 08:38 AM.
11-30-2023 at 08:38 AM.
Quote from phdeez :
Personally, I'd look in your email that's associated with your membership for an email titled:

"You have points! Use them before they expire."

In that email it says something to the effect of:

"You have x,xxx points that will be a minimium of one year old on 12.1.23.* These points will expire on 12.1.23 per our points expiration policy."

You could also try calling customer service @ 800-883-8895 (got that from the app). I do not see any sort of indication within the app that points are expiring, or anything like that at first glance.
Quote from 916calikid :
How can we view how many points are gonna expire? I currently have about 16k
If you don't feel like waiting on hold for an hour then an associate can probably tell you in store how many points will be expiring.
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Joined Feb 2004
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phdeez
11-30-2023 at 09:55 AM.
11-30-2023 at 09:55 AM.
Quote from phdeez :
Points can be redeemed for in-store rewards (as low as $1 for 1k points) and I'm fairly certain can be used to purchase currency (Steam, Xbox, PS, Nintendo, etc). Personally, I'm buying Steam GCs with my last $5 in-store credit. My membership expires on 12/15, and I'm letting it lapse so I have to use all my points ASAP.

Welp, after coming back from a store.... I could use my $5 Monthly credit on a Steam Currency card, but the rep advised me the points in my account CAN NOT be used on digital currency - only physical items in store. I said "well, that Steam $20 card is physical" and she laughed and said no.

I think I remember this came up before and I think I can buy a physical item, then return in store for a GC. I then asked "if I redeem the points now for a reward, how long do I have to redeem it" she said she wasn't sure. Roll Eyes (Sarcastic)

Apparently, the best option is to redeem the points for in-store purchases, buy something, then turn around and trade it back in for trade-in credit which CAN be used on virtual currency. I need to figure out the best trade-ins. There's also some bonus on trading in 2, 3 or 4 games.
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Last edited by phdeez November 30, 2023 at 11:51 AM.
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Harrison9
11-30-2023 at 04:49 PM.
11-30-2023 at 04:49 PM.
Quote from phdeez :
Welp, after coming back from a store.... I could use my $5 Monthly credit on a Steam Currency card, but the rep advised me the points in my account CAN NOT be used on digital currency - only physical items in store. I said "well, that Steam $20 card is physical" and she laughed and said no.

I think I remember this came up before and I think I can buy a physical item, then return in store for a GC. I then asked "if I redeem the points now for a reward, how long do I have to redeem it" she said she wasn't sure. Roll Eyes (Sarcastic)

Apparently, the best option is to redeem the points for in-store purchases, buy something, then turn around and trade it back in for trade-in credit which CAN be used on virtual currency. I need to figure out the best trade-ins. There's also some bonus on trading in 2, 3 or 4 games.

I can confirm that at my local store they would not let me redeem my in-store coupon I obtained from redeeming my points online for any digitical currency. Gamestop is about to see a massive amount of faithful Pro members drop off
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Monkey.
11-30-2023 at 05:44 PM.
11-30-2023 at 05:44 PM.
So there's no way to know what's expiring? And also, if I redeem rewards, how much time do I have to use them?
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Joined Feb 2004
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Original Poster
phdeez
11-30-2023 at 06:47 PM.
11-30-2023 at 06:47 PM.
Quote from Monkey. :
So there's no way to know what's expiring? And also, if I redeem rewards, how much time do I have to use them?
So, reading around Reddit, it seems you are supposed to get an email 6mos before points expire (but I looked in my email history and only had the email described above).

I did redeem some points for "credit" and the website said the promotional codes would be good through AT LEAST 1/31/24.

Some super important information if you are redeeming points for codes:

Max 3 codes per online or in-store purchase.

EACH CODE HAS TO BE A UNIQUE REDEMPTION AMOUNT IE: $15, $10, $5. You CANNOT use 2x $15 or 2x $25. This applies to online AND in-store purchases!
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Monkey.
11-30-2023 at 07:55 PM.
11-30-2023 at 07:55 PM.
Quote from phdeez :
So, reading around Reddit, it seems you are supposed to get an email 6mos before points expire (but I looked in my email history and only had the email described above).

I did redeem some points for "credit" and the website said the promotional codes would be good through AT LEAST 1/31/24.

Some super important information if you are redeeming points for codes:

Max 3 codes per online or in-store purchase.

EACH CODE HAS TO BE A UNIQUE REDEMPTION AMOUNT IE: $15, $10, $5. You CANNOT use 2x $15 or 2x $25. This applies to online AND in-store purchases!

So I spoke to store associate, who said this whole thing only starts 12/1. Meaning 12/1/24, would be the first deletion of points. Points we have right now won't dissappear until then. Apparently, but hard to fully trust lol
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Joined Feb 2004
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Original Poster
phdeez
12-01-2023 at 08:49 AM.
12-01-2023 at 08:49 AM.
Quote from Monkey. :
So I spoke to store associate, who said this whole thing only starts 12/1. Meaning 12/1/24, would be the first deletion of points. Points we have right now won't dissappear until then. Apparently, but hard to fully trust lol
Well, that is certainly not what my email said. My email said specifically that I had 28k points that would expire on 12/1/23 since they were earned over a year ago.

I redeemed them last night, placed an online order today (to use my final $5 GS Pro credit) and plan on trading Mario Wonder back in immediately, along with a few other games that are like $1 to get the bonus credit.

The store associate is correct that any points EARNED today (12/1/23) will expire in 1 year (12/1/24), but my post is really about any points that were already a year old.

Looking on reddit some dude had 125k points that were earned over a decade. He was not pleased, especially with GS blocking Point redeemed vouchers on virtual currency.
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