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Attached is their "Condition Guide" for the three condition categories in case it helps. I noticed some posts asking about the condition of these watches. Basically Certified Refurb is like new, Reburb has some signs of wear, Pre-owned has even more signs of wear.
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expiredDesertGardener | Staff posted Dec 14, 2023 7:59 PM
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At least with Apple refurbs, you get a new battery. My wife has a Best Buy "geek squad" refurb Apple Watch and it dies before lunch. 80% battery health.
But the last two orders that I made in the past month, both came very much scuffed up and very much "used". I was very much disappointed and initiated a return on one of the order. The customer service was very friendly and didn't make any fuss about processing the return and sent me a return label right away.
My recent order also came a bit scuffed up. I am a bit hesitant initiate another return in a month.
Edit: I ordered both apple (3 iPads and one iPad keyboard) and non-apple (Sony, Anker) products from them
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