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CyberPower LE850G UPS Battery Backup with Surge Protection | Costco $74.99
$74.99
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i would suggest either taking advantage of the costco policy, or open it up and replace the battery... it will likely be a $20-40 replacement. thats what i do on all of my battery backups and jump packs.
Advertising years of warranty and not excluding the part most likely to fail within the warranty window is blatant false advertising.
Advertising years of warranty and not excluding the part most likely to fail within the warranty window is blatant false advertising.
i am quite confident that if you went out and replaced the battery with any trusted battery replacement, you would get the same amount of use out of it. because that is well within the expected life of a backup battery.
going to skip.
Everybody has different experiences. I had a unit that was solidly out of warranty by a year that they exchanged for free, just because I had bought so many of their products over the years. Their support (and warranty) has been excellent for me.
i would suggest either taking advantage of the costco policy, or open it up and replace the battery... it will likely be a $20-40 replacement. thats what i do on all of my battery backups and jump packs.
It is not impossible for a company to warranty their batteries, in fact, most vendors provide a warranty for the battery. The most common example is the iPhone, Apple's policy states that the battery is designed to retain up to 80% of its original capacity at 500 complete charge cycles.
So, the question is whether the battery is a warranty or non-warranty item. At least, from what I am seeing, they didn't explicitly exclude the battery from the warranty on paper. So, I assumed it is a warranty item.
Personally I understand that batteries are kind of wear items. However, to be honest, I didn't run mine hard. The main reason I need a UPS is that I still use a desktop computer (unlike a laptop, there is no battery for a desktop), and I have a NAS running 24/7. I don't want unexpected power loss. I didn't use it as a battery bank/inverter. However, if the battery is wearing out just within 3 years, the battery quality is kind of bad. I would go back to APC next time because of the product quality.
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i am quite confident that if you went out and replaced the battery with any trusted battery replacement, you would get the same amount of use out of it. because that is well within the expected life of a backup battery.
https://www.cyberpowers
Any other excuses you have on hand for why they're deliberately screwing people, aside from being able to sell overpriced replacement batteries that should have been covered under warranty?
It is not impossible for a company to warranty their batteries, in fact, most vendors provide a warranty for the battery. The most common example is the iPhone, Apple's policy states that the battery is designed to retain up to 80% of its original capacity at 500 complete charge cycles.
So, the question is whether the battery is a warranty or non-warranty item. At least, from what I am seeing, they didn't explicitly exclude the battery from the warranty on paper. So, I assumed it is a warranty item.
Personally I understand that batteries are kind of wear items. However, to be honest, I didn't run mine hard. The main reason I need a UPS is that I still use a desktop computer (unlike a laptop, there is no battery for a desktop), and I have a NAS running 24/7. I don't want unexpected power loss. I didn't use it as a battery bank/inverter. However, if the battery is wearing out just within 3 years, the battery quality is kind of bad. I would go back to APC next time because of the product quality.
Is there an alternative brand that you can recommend?
Our community has rated this post as helpful. If you agree, why not thank idiggplants
https://www.cyberpowersystems.com...ne%20tool. [cyberpowersystems.com]
Any other excuses you have on hand for why they're deliberately screwing people, aside from being able to sell overpriced replacement batteries that should have been covered under warranty?
2. did you actually read the warranty? its the same warranty. it covers against defects. so if the battery is defective, it will cover it. if it isnt, it wont.
Like, I'm not even sure what your point is here? That they sell replacement parts? Do you get mad that your kia has wiper blades that wear out that aren't covered by the car's warranty? Holy cow! Wait! What?! Kia sells replacement wiper blades that also have a warranty!? You found some super sneaky evidence of kia screwing over customers!!!!
you all need to learn what a warranty is and what it isnt. lol. you also dont understand how batteries work. You basically are expecting a free battery replacement, no questions asked, after you very likely overdrained them and got more use out of them then should be expected.
- People were denied warranty claims for batteries still under warranty, which led you to lecture people on what should be considered in scope for the warranty.
- You claimed batteries couldn't be warrantied - a point that was proven outright WRONG, as evidenced by the fact that the same company warranties their overpriced replacement batteries almost as long as the original unit's warranty was.
- My post was very clear in pointing out that they should make it clear that either the battery isn't warrantied and expected to be a wear item from day 1, or that they should indicate a separate warranty period for the battery from the rest of the unit.
- Warranties that don't cover wear items almost always detail what is considered a wear item - read any car warranty if you've never bothered to do so.
- You tried to make some nonsensical point about the abuse of batteries in these units, which to someone with 7 years and two electrical engineering degrees was entirely laughable, making it obvious that you're just here to whinge.
The users who complained about being screwed by being denied warranty battery replacements had every right to do so. You clearly don't know how warranties work, don't know how batteries work, and when caught in the act of being clueless don't even have the sense to own up to your mistakes.Stop embarrassing yourself. Stick to something you know, if there's anything that qualifies.
I'm not sure how to simplify this for you any further. Most people would understand this and assume this. You not understanding this, and expecting a company to spoon feed what is obvious to the rest of the world (batteries wear out) is borderline embarrassing to admit, let alone continue to argue.
sorry i wont placate your hissy fit.
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1. that is a lithium battery. they dont wear out to the same degree that traditional agm batteries do. they can be drained much lower, and dont sulfate and hold a memory the way agm do... a lithium battery backup this size would literally cost about 10x as much.
2. the phone is built to not abuse the battery. it wont overdischarge, it wont let the battery drain below critical levels, and it is assumed that no one will let their phone sit at 0% for very long because they need their phone.
3. honoring a battery warranty on a iphone consists of replacing the $30 batttery in a $1k phone. replacing a battery in a backup is replacing a $20-40 battery in a $75-100 product. big difference.
I get why it is frustrating, but it will literally be the same thing for every single battery backup company.