Good deals on cable modems have been few and far between lately but this is the first time I've seen this popular modem back at a reasonable price for a while!
https://www.bestbuy.com/site/arri...Id=6425831
https://www.amazon.com/gp/product...0DER&psc=1
- Save Money: Own your modem and save. Reduce your cable bill up to $168 dollars per year in cable modem rental fees (Savings vary by cable service provider). Certified for use with most U.S. cable internet service providers. For a complete list see additional details below.
- Modem Technology: DOCSIS 3.1 is the newest technology available from cable internet providers. Its 10x faster than DOCSIS 3.0, provides better security, reduces lag while gaming & enables multi-gig networking (ability to run fast speeds on your copper cable from your internet provider).
- Simple and Secure Set-up: Plug-in the device, download the SURFboard Central App, and follow the instructions to activate the modem. Connect to a Wi-Fi router for networking.
- Compatibility: The SURFboard S33 is compatible with major U.S. cable internet providers including Cox (Gigablast), Spectrum (Internet Gig), Xfinity (Blast!/Extreme Pro) and others. It's approved for cable internet speed plans up to 2.5-Gbps. Check your Internet Service Provider (ISP) website to confirm compatibility.
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https://www.walmart.com/ip/ARRIS-Surfboard-DOCSIS-3-1-Multi-Gigabit-Cable-Modem-2-5-Gbps-Ethernet-Po... [walmart.com]
https://slickdeals.net/share/iphone_app/t/17248192
https://slickdeals.net/share/iphone_app/t/17248192
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Beyond the unreliable product, Arris customer support is truly the worst I have ever experienced. They offer a 2-year warranty. I called and got mine sent back for repair/replacement. The process was a headache, but they sent me a replacement. I was travelling and busy for a few weeks, so I didn't have a chance to install it right away (switched back to Charter modem in the interim). When I did get around to installing the replacement, I found that Arris had sent me a used modem with a pin stuck in the coax port. There's no way they could have even tested it with the pin in there. I tried my best but that pin was not coming out. The whole port needed to be replaced.
I called Arris back and they flat out refused to do anything about it. Evidently their 2-year warranty only covers one replacement, and if they send you junk and you don't notice within a 14-day window, you're out of luck.
TLDR: Original unit died after 9 months. Arris sent a broken replacement, then told me to pound sand.
This is a bad modem from a bad company. Lots of other 1-star reviews commenting on the heat and support issues. Save yourself the headache and stay far away.
Here is my Amazon review: https://www.amazon.com/gp/custome...J65KD
Beyond the unreliable product, Arris customer support is truly the worst I have ever experienced. They offer a 2-year warranty. I called and got mine sent back for repair/replacement. The process was a headache, but they sent me a replacement. I was travelling and busy for a few weeks, so I didn't have a chance to install it right away (switched back to Charter modem in the interim). When I did get around to installing the replacement, I found that Arris had sent me a used modem with a pin stuck in the coax port. There's no way they could have even tested it with the pin in there. I tried my best but that pin was not coming out. The whole port needed to be replaced.
I called Arris back and they flat out refused to do anything about it. Evidently their 2-year warranty only covers one replacement, and if they send you junk and you don't notice within a 14-day window, you're out of luck.
TLDR: Original unit died after 9 months. Arris sent a broken replacement, then told me to pound sand.
This is a bad modem from a bad company. Lots of other 1-star reviews commenting on the heat and support issues. Save yourself the headache and stay far away.
Here is my Amazon review: https://www.amazon.com/gp/custome...J65KD
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Share your experience with the Slickdeals community
Share information with the community. Please follow our Community Guidelines and be kind!