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forum threadCommentary posted Jan 23, 2024 09:44 PM
forum threadCommentary posted Jan 23, 2024 09:44 PM

Fidelity TurboTax option is back YMMV

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The link for the free or $5 TurboTax is back for those that qualified, It is on the bottom of the Fidelity accounts page.
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About the Poster
The link for the free or $5 TurboTax is back for those that qualified, It is on the bottom of the Fidelity accounts page.

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Jan 29, 2024 03:05 AM
2,313 Posts
Joined Oct 2005
MisterBillJan 29, 2024 03:05 AM
2,313 Posts
Quote from whodiini :
In the past the way it worked was if you needed 2 states for one federal return, you would have to pay for the second state download. However, if you installed turbotax on one computer and one state, that was free. If you installed turbotax on a second computer with a different state (one state), that also was free since it was only one state download. You could use the same serial number on both. Now, does anyone know if that still works because now you need to log in to your turbotax account to activate both installs and I do not know if they keep track of the number of state downloads now.
I think it's unlikely that they will tie the state download to the TT login. But with your method, you're still paying to e-file the state. If you had the Fidelity deal and used the online version, both states are completely free, including state e-file.
Jan 29, 2024 03:45 PM
1,605 Posts
Joined Aug 2011
drawzJan 29, 2024 03:45 PM
1,605 Posts
Quote from MisterBill :
I think it's unlikely that they will tie the state download to the TT login. But with your method, you're still paying to e-file the state. If you had the Fidelity deal and used the online version, both states are completely free, including state e-file.
You don't necessarily have to pay for state e-file - you can print/mail it or directly e-file on the state's own site for free in many states. If you are preparing multiple returns (e.g. family members or friends), the desktop software still comes out ahead since I assume the Fidelity online offer is for one return only.
Last edited by drawz January 29, 2024 at 08:48 AM.
Jan 29, 2024 03:47 PM
1,605 Posts
Joined Aug 2011
drawzJan 29, 2024 03:47 PM
1,605 Posts
Quote from whodiini :
In the past the way it worked was if you needed 2 states for one federal return, you would have to pay for the second state download. However, if you installed turbotax on one computer and one state, that was free. If you installed turbotax on a second computer with a different state (one state), that also was free since it was only one state download. You could use the same serial number on both. Now, does anyone know if that still works because now you need to log in to your turbotax account to activate both installs and I do not know if they keep track of the number of state downloads now.
I'm curious about this is well. I predict they will tie the state download to the license. Maybe they didn't think about that for the first iteration or maybe they want to introduce this slowly to avoid upsetting customers, but I imagine it will happen at some point (if not already).
Original Poster
Jan 29, 2024 05:30 PM
4,551 Posts
Joined Jul 2006
Commentary
Original Poster
Jan 29, 2024 05:30 PM
4,551 Posts
Quote from drawz :
You don't necessarily have to pay for state e-file - you can print/mail it or directly e-file on the state's own site for free in many states. If you are preparing multiple returns (e.g. family members or friends), the desktop software still comes out ahead since I assume the Fidelity online offer is for one return only.
You can play it safe and pay the $5 twice.
Jan 29, 2024 05:34 PM
1,294 Posts
Joined Dec 2009
NickelAndDime007Jan 29, 2024 05:34 PM
1,294 Posts
For the $5 download, thanks
Jan 29, 2024 06:31 PM
5 Posts
Joined Jul 2022
HappyGalley415Jan 29, 2024 06:31 PM
5 Posts
so i clear my cache and the 2 offers show up, free online and $5 download.

i've been using the online version for over 10 years since i need multi-state, but here's the problem now...

i click thru and start a return, add the states i want, then go to file so i can complete an order, but it still shows up at checkout with only 20% off.

anyone else have this problem? I dont plan to file until april but i want to avoid any last minute problems if i can.
Jan 30, 2024 01:13 AM
240 Posts
Joined Apr 2013
rd128Jan 30, 2024 01:13 AM
240 Posts
Looking for a premier license. Please pm me
1

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Jan 30, 2024 08:03 PM
2,797 Posts
Joined Jan 2009
pakleJan 30, 2024 08:03 PM
2,797 Posts
Quote from HappyGalley415 :
so i clear my cache and the 2 offers show up, free online and $5 download.

i've been using the online version for over 10 years since i need multi-state, but here's the problem now...

i click thru and start a return, add the states i want, then go to file so i can complete an order, but it still shows up at checkout with only 20% off.

anyone else have this problem? I dont plan to file until april but i want to avoid any last minute problems if i can.
Clear cache then Clear & Start Over in Tools. Then click through Fidelity's link again. Credit to mochi2 in the Bogleheads forum.
Jan 30, 2024 08:42 PM
5 Posts
Joined Jul 2022
HappyGalley415Jan 30, 2024 08:42 PM
5 Posts
Quote from pakle :
Clear cache then Clear & Start Over in Tools. Then click through Fidelity's link again. Credit to mochi2 in the Bogleheads forum.
Thank You, That did the trick !!! Greatly appreciated.
Jan 30, 2024 09:30 PM
338 Posts
Joined Nov 2017
ZericJan 30, 2024 09:30 PM
338 Posts
Unfortunately, the clear cache trick isn't working for me, I only see the 20% off after clicking the link that says I qualify for Premium free.

I called Fidelity and they said they are getting a lot of calls on this. They told me to just pay for it, take a screenshot of the payment confirmation, then call back and they will have me upload the screenshot, then refund the cost.

What a hassle. This isn't the first year I've had to go through this. Not sure if it's a Fidelity problem, or a Intuit problem, but it's been happening on and off for years. No one seems to be addressing the root cause.
Last edited by Zeric January 30, 2024 at 02:31 PM.
Jan 30, 2024 09:53 PM
5,909 Posts
Joined Dec 2008
bluetrepJan 30, 2024 09:53 PM
5,909 Posts
thumb down for wasting my time
3
Jan 31, 2024 05:27 AM
2,313 Posts
Joined Oct 2005
MisterBillJan 31, 2024 05:27 AM
2,313 Posts
Quote from Zeric :
Unfortunately, the clear cache trick isn't working for me, I only see the 20% off after clicking the link that says I qualify for Premium free.

I called Fidelity and they said they are getting a lot of calls on this. They told me to just pay for it, take a screenshot of the payment confirmation, then call back and they will have me upload the screenshot, then refund the cost.

What a hassle. This isn't the first year I've had to go through this. Not sure if it's a Fidelity problem, or a Intuit problem, but it's been happening on and off for years. No one seems to be addressing the root cause.
I just got it to work on my wife's login, and it wasn't working the other day. Also, I had to go into TT and delete the return I had started last week when the discount was not working.

Tax Tools -> Tools -> Clear & Start Over.
Jan 31, 2024 03:25 PM
3,429 Posts
Joined Nov 2007
zyx987Jan 31, 2024 03:25 PM
3,429 Posts
Quote from rd128 :
Looking for a premier license. Please pm me
Quote from osme02 :
If anyone isnt using their code Id be happy to give you an Amazon GC!
Quote from Sriman :
If anyone will not use their software copy, I am willing to pay AGC
Quote from NickelAndDime007 :
For the $5 download, thanks
Can anyone explain what the risks are using someone's download (not web based) version?

If there are no risks, I'd love to buy one.
thanks.
Last edited by zyx987 January 31, 2024 at 08:37 AM.
Pro
Jan 31, 2024 04:45 PM
966 Posts
Joined Jan 2008
divinebaboon
Pro
Jan 31, 2024 04:45 PM
966 Posts
Quote from drawz :
I'm curious about this is well. I predict they will tie the state download to the license. Maybe they didn't think about that for the first iteration or maybe they want to introduce this slowly to avoid upsetting customers, but I imagine it will happen at some point (if not already).
per my experience in prior years, state downloads are unique to each computer that installed it and are not tied to licenses. should be the same this year, even if they make you login during installation, they wouldn't lock down your state download

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Jan 31, 2024 04:48 PM
1,605 Posts
Joined Aug 2011
drawzJan 31, 2024 04:48 PM
1,605 Posts
Quote from divinebaboon :
per my experience in prior years, state downloads are unique to each computer that installed it and are not tied to licenses. should be the same this year, even if they make you login during installation, they wouldn't lock down your state download
That was my experience too, but this is the first year they've required an Intuit account for activation. Obviously that's to reduce sharing of the license. It would be trivial for them to limit state downloads this way as well. I hope I'm wrong, but would like to hear personal experience first.

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