Returns are handled directly by the manufacturer for any items purchased through Costco Next
Costco will not accept any returns for Costco Next items
expired Posted by tgp1994 • Feb 12, 2024
Feb 12, 2024 10:13 PM
Item 1 of 3
Item 1 of 3
expired Posted by tgp1994 • Feb 12, 2024
Feb 12, 2024 10:13 PM
Costco Members: Anker Soundcore Space Q45 Adaptive ANC Headphones (Various)
& More + Free Shipping$80
$150
46% offCostco Wholesale
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174 Comments
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had to return it
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For returns due to products defect, please refer to the below steps:
1. Make sure you're wearing the left and right ear cups on the correct side of your head. Adjust the sliders on the headband so that the ear cups cover your ears and are not blocked by hair.
2. Make sure you are using noise canceling mode and select Level 5 noise canceling on the soundcore app.
3. Test Space Q45 in different environments to see if it affects the performance.
4. Reset the headphones by holding down the power button and V+ for 5 seconds
To move into the warranty process for a full refund, we will need the following information:
- Confirm your current shipping address is still valid
- The headphones' serial number, etched on the shaft of the headphones or on the outer package. If you can't find the SN, a photo of the product with the soundcore logo showing will suffice instead.
Please note the above information is very important to start the warranty claim. If you cannot provide the above information, we may be unable to provide the prepaid return label.
If the issue is not a product defect or if you cannot provide the above information, please then return your product with the original package and all accessories to the following shipping address:
AnkerDirect
5350 Ontario Mills Pkwy Ste 100
Ontario, CA 91764-5137
USA
For us to set up an automatic refund, we need:
- The name of the courier
- The tracking number from your package
- A picture of the item you returned
Thanks for your patience and assistance in providing the needed information. I look forward to hearing from you again soon so we can get you what you need!
Sign up for a Slickdeals account to remove this ad.
______________
Thank you for your email.
For returns due to products defect, please refer to the below steps:
1. Make sure you're wearing the left and right ear cups on the correct side of your head. Adjust the sliders on the headband so that the ear cups cover your ears and are not blocked by hair.
2. Make sure you are using noise canceling mode and select Level 5 noise canceling on the soundcore app.
3. Test Space Q45 in different environments to see if it affects the performance.
4. Reset the headphones by holding down the power button and V+ for 5 seconds
To move into the warranty process for a full refund, we will need the following information:
- Confirm your current shipping address is still valid
- The headphones' serial number, etched on the shaft of the headphones or on the outer package. If you can't find the SN, a photo of the product with the soundcore logo showing will suffice instead.
Please note the above information is very important to start the warranty claim. If you cannot provide the above information, we may be unable to provide the prepaid return label.
If the issue is not a product defect or if you cannot provide the above information, please then return your product with the original package and all accessories to the following shipping address:
AnkerDirect
5350 Ontario Mills Pkwy Ste 100
Ontario, CA 91764-5137
USA
For us to set up an automatic refund, we need:
- The name of the courier
- The tracking number from your package
- A picture of the item you returned
Thanks for your patience and assistance in providing the needed information. I look forward to hearing from you again soon so we can get you what you need!
they should make a leaner better looking design
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I'm more of an IEM guy, but I could use a new set of Q45 to replace my old Q30. I got those for $50 refurb.
Audio quality of the Q30 and Q35 I've had are great. Q45 should be an upgrade in sound and comfort.
My IEMs are Buds 2 pro and Buds. For real music, I skip them all for 7hz Zero & Dioko on USBC DAC.
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