Please update this wiki with your PM or customer service price adjustment experiences.
Item 1481769 $749.99 space gray
Item 1481771 $949.99 silver
If you're able to get CostCo customer service to do a price adjustment consider yourself lucky, here's my chat transcript:
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Chat UsConnected Fri 15 Mar, 14:16 Virtual Assistant Thank you for choosing Costco! My name is Virtual Assistant - I'm reviewing your request and will be with you in just a moment. Virtual Assistant Here are the results I found! Does Costco Customer Service offer email support? https://customerservice Displaying page 1 of 10 Is there anything else I can assist with? Please ask your question and I will do my best to help or you can state agent to continue with a Customer Service agent. agent Virtual Assistant Ok, let me connect you to a representative. Virtual Assistant Before I transfer you could I confirm which department you would like to be transferred to? Costco Online Virtual Assistant I'm transferring you to a Member Service agent. While you wait for our agent, feel free to share your feedback on your experience with our Virtual Assistant Please do not close this window, as you could lose your place in line Virtual Assistant has left the chat. Carissa T Thank you for choosing Costco! My name is Carissa T - I'm reviewing your request and will be with you in just a moment. Carissa T Hi [deleted]. How can I help today? Hi Carissa, if I purchase Item 1481769 from my local Costco warehouse and later discover it's available at CostCo.com for $100 less. Can I contact customer service to receive the difference back? Carissa T I'm so sorry that you are having to chat in about this. No, our website and our Costco Warehouses do not price adjust to each other. Here is our full policy: Price Adjustment - Costco.com Orders Please read the following to understand what purchases may be eligible for a price adjustment: Eligibility limited to non-resale members and/or products. Resellers must purchase items during valid promotional dates in order to receive the promotional price. Limits apply. For members other than resellers, only purchases made within 30 days prior to a change in price and within applicable promotional item limits, are eligible for a price adjustment. Costco does not price match with other sellers. Costco does not price match Costco warehouse prices for Costco.com purchases. Costco.com prices take into account shipping and handling fees not applicable to warehouse purchases. Please view this information to learn more about the difference between online and warehouse prices. Gold Bullion is not eligible for price adjustments and/or any promotions. We reserve the right to deny price adjustments at our sole discretion. Costco may in the future restrict its price adjustment policy. Restrictions will be shown and the point of purchase. How to Request a Price Adjustment Costco.com purchases: Select the Request a Price Adjustment button below and complete the form. Once approved, credits are typically issued within 5 to 7 business days to the original form of payment. Check if a promotional price was already deducted from your order Request a Price Adjustment Costco warehouse purchases: If you purchased the item at a Costco warehouse location, please inquire at the Returns counter at the Costco location where you made the purchase. Special Order Kiosk and Home Improvement Installed Products: Promotions are based off of qualifying products, the signed contract date and/or the pre-tax price. Exceptions to qualify for additional Costco Shop Card value are limited to the 14 days before and 14 days after the official promotion dates. Costco Shop Card promotions can not be combined with any other manufacturer consumer promotion or incentive. Please contact your Costco authorized dealer to determine if your project qualifies for past or current promotions. For additional assistance, please select a Contact Us option from this page. Thank you. Carissa T Is there anything else I can help you with today? nope that's it thanks |
I just bought in store, eventhough the store price shows $750, the register automatically rings up at $650. So no need to ask for price match.
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