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just proved how the digital assets are worthless!
AMAZING that they can revert everything - everywhere (I noticed being Moviews anywhere the movies were registered on my account) - just vanished after order cancellation.
It means - if it comes to - the digital asset lords can also make your other digital assets make vanish overnight! eye opener.
Amazon is losing its charm, not the same company we used to like anymore.
This episode proved it one more time.
Same as everyone else; Amazon cancelled/reversed all of these purchases. Debating whether it's at all worth reaching out to Customer Service to voice discontent. Anyone else go that route already?
Same as everyone else; Amazon cancelled/reversed all of these purchases. Debating whether it's at all worth reaching out to Customer Service to voice discontent. Anyone else go that route already?
Came here to see if anyone has as well. Seems like something you could argue with chat, but figure the outcome will be like $3 prime video credit for all 7 movies they took back.
Came back here to post and confirm that I also got a bunch of emails saying these "orders" were canceled. This is why physical media is always king. Screw Amazon!
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Mar 28, 2024 11:02 PM
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From my chat with customer service this afternoon: "Well, there is a current situation with this and several other movies, for some reason they are showing up as free when in reality these movies have a price, right now Our advanced technician team is working hard on it, to have it fix it as fast as possible, our recommendation is to give it 24 to 48 hours and that this unfortunate incident can be fixed."
My question: Thank you. For clarification, does "fixed," mean that the items/movies will be restored/returned to my account?
Response: "Yes."
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While restoration seems unlikely, thinking no harm in asking. Will check back in 24 hours.
From my chat with customer service this afternoon: "Well, there is a current situation with this and several other movies, for some reason they are showing up as free when in reality these movies have a price, right now Our advanced technician team is working hard on it, to have it fix it as fast as possible, our recommendation is to give it 24 to 48 hours and that this unfortunate incident can be fixed."
My question: Thank you. For clarification, does "fixed," mean that the items/movies will be restored/returned to my account?
Response: "Yes."
-----------
While restoration seems unlikely, thinking no harm in asking. Will check back in 24 hours.
If this was the goal, they would've just fixed the price and left the existing orders the same.
In some jurisdictions once the seller has accepted payment and delivered the product, a binding contract is formed. If the customer has already paid and received the item, the seller cannot unilaterally take it back without legal consequences.
If anyone has success in 'sticking it to the man' let me know. I would love to see someone make a company regret treating their customers like dirt and having no respect for consumer protection.
I am no lawyer, but I believe online purchases\not in store purchases are not applicable for this as price mistakes online do not count the same way as if you went to a store and purchased an item. Online merchants have mistakes all the time and cancel orders because of it all the time. They can choose to honor a mistake or not. If you were a merchant, you can certainly understand that you do not want to take a hit because some idiot programmer off shore made a mistake in some database.
The strange thing about this is that in the past (like a few years back) when Amazon screwed up discounts on cameras during Prime Day and literally cameras and lens worth many hundreds+ of dollars were being offered for like $100, they honored it anyway (probably because they did not want to take the PR heat on Prime Day). Here, they nickel and dime you over some old streaming media movies likely not really worth more than $5 each in reality. It is what it is imo.
My 2 cents.
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Thanks, OP!
https://www.amazon.com/dp/B002R1UTAQ
AMAZING that they can revert everything - everywhere (I noticed being Moviews anywhere the movies were registered on my account) - just vanished after order cancellation.
It means - if it comes to - the digital asset lords can also make your other digital assets make vanish overnight! eye opener.
Amazon is losing its charm, not the same company we used to like anymore.
This episode proved it one more time.
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First 23 cent bananas and now this. Rough week.
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Our community has rated this post as helpful. If you agree, why not thank GhostofMarley
My question: Thank you. For clarification, does "fixed," mean that the items/movies will be restored/returned to my account?
Response: "Yes."
-----------
While restoration seems unlikely, thinking no harm in asking. Will check back in 24 hours.
My question: Thank you. For clarification, does "fixed," mean that the items/movies will be restored/returned to my account?
Response: "Yes."
-----------
While restoration seems unlikely, thinking no harm in asking. Will check back in 24 hours.
If anyone has success in 'sticking it to the man' let me know. I would love to see someone make a company regret treating their customers like dirt and having no respect for consumer protection.
I am no lawyer, but I believe online purchases\not in store purchases are not applicable for this as price mistakes online do not count the same way as if you went to a store and purchased an item. Online merchants have mistakes all the time and cancel orders because of it all the time. They can choose to honor a mistake or not. If you were a merchant, you can certainly understand that you do not want to take a hit because some idiot programmer off shore made a mistake in some database.
The strange thing about this is that in the past (like a few years back) when Amazon screwed up discounts on cameras during Prime Day and literally cameras and lens worth many hundreds+ of dollars were being offered for like $100, they honored it anyway (probably because they did not want to take the PR heat on Prime Day). Here, they nickel and dime you over some old streaming media movies likely not really worth more than $5 each in reality. It is what it is imo.
My 2 cents.
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Join The Conversation
Share your experience with the Slickdeals community
Share information with the community. Please follow our Community Guidelines and be kind!