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expired Posted by Dr.Wajahat • Sep 30, 2024
Sep 30, 2024 5:23 AM
Item 1 of 4
Item 1 of 4
expired Posted by Dr.Wajahat • Sep 30, 2024
Sep 30, 2024 5:23 AM
Open Box Product: Dell Alienware m16 Laptop: i7 13700Hx, 16" QHD+, RTX 4070 8GB
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And IF you get a lemon, you are out of luck unless a store near you has another open box to exchange it with. No, trust me. I've been through this twice in the past 6 months with them on two different open box systems. The first one, THEY suggested an exchange (which requires returning the one you already bought) when I asked for a return period extension after Dell told me the system needed to be shipped back to the depot for repairs (I would've been out of the 15-day return period doing this). After waiting over a month for the exchange system (yes, a MONTH), they finally admitted it would never ship because they didn't have another open box at ANY store, and they could no longer get that config from Dell. I was super mad about it too because I could've sent the first one back to Dell for repair and already had it back in that month I waited. The store manager agreed to exchange it for a completely different model (newer) at the same price, and that one has been 100% fine from the start.
The last one I bought in July - Dell replaced the motherboard and video card. A week later, the video card failed again, and then the hard drive was failing diags on and off. I went to BB asking for an exchange because Dell told me it had to come from BB (which isn't 100% true, but that's another story). They flat-out refused an exchange because I was out of the return period. They offered to give me credit towards another laptop of my choosing, even trying to convince me to accept a lower configuration (one I bought had an i9 and a 4080 - they were pushing an i7 with a 4070), saying it was an upgrade from what I bought (not even close!). They finally agreed to allow me to return for a full refund. That laptop was back on the shelf as an open box (at over $500 less than what I paid in the same "fair" condition) with more UPS shipping labels on it than you can imagine within weeks. No joke!
Glad i didnt actually take it with me.
Ended up getting a legion with same specs (i9) for around same price.
The biggest killer for me is that the display panel is TN, as opposed to IPS that R2 has.
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Just be sure to open it at the store and check the condition is to your satisfaction.
The CPU is a great performer, but very power hungry compared to the AMD Zen 4/5 CPUs and the intel core ultra CPUs, but at this price point with this GPU, you're going to have to compromise somewhere. Just don't expect stellar battery life.
Just be sure to open it at the store and check the condition is to your satisfaction.
The CPU is a great performer, but very power hungry compared to the AMD Zen 4/5 CPUs and the intel core ultra CPUs, but at this price point with this GPU, you're going to have to compromise somewhere. Just don't expect stellar battery life.
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Glad i didnt actually take it with me.
Ended up getting a legion with same specs (i9) for around same price.
Glad i didnt actually take it with me.
Ended up getting a legion with same specs (i9) for around same price.
The biggest killer for me is that the display panel is TN, as opposed to IPS that R2 has.
PS the battery will be drained within an hour of gaming any way as with all gaming laptops so a power outlet is always needed if you need this for travel gaming.
Our community has rated this post as helpful. If you agree, why not thank cute_lil_bmw
And IF you get a lemon, you are out of luck unless a store near you has another open box to exchange it with. No, trust me. I've been through this twice in the past 6 months with them on two different open box systems. The first one, THEY suggested an exchange (which requires returning the one you already bought) when I asked for a return period extension after Dell told me the system needed to be shipped back to the depot for repairs (I would've been out of the 15-day return period doing this). After waiting over a month for the exchange system (yes, a MONTH), they finally admitted it would never ship because they didn't have another open box at ANY store, and they could no longer get that config from Dell. I was super mad about it too because I could've sent the first one back to Dell for repair and already had it back in that month I waited. The store manager agreed to exchange it for a completely different model (newer) at the same price, and that one has been 100% fine from the start.
The last one I bought in July - Dell replaced the motherboard and video card. A week later, the video card failed again, and then the hard drive was failing diags on and off. I went to BB asking for an exchange because Dell told me it had to come from BB (which isn't 100% true, but that's another story). They flat-out refused an exchange because I was out of the return period. They offered to give me credit towards another laptop of my choosing, even trying to convince me to accept a lower configuration (one I bought had an i9 and a 4080 - they were pushing an i7 with a 4070), saying it was an upgrade from what I bought (not even close!). They finally agreed to allow me to return for a full refund. That laptop was back on the shelf as an open box (at over $500 less than what I paid in the same "fair" condition) with more UPS shipping labels on it than you can imagine within weeks. No joke!
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PS the battery will be drained within an hour of gaming any way as with all gaming laptops so a power outlet is always needed if you need this for travel gaming.