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Told them I received the wrong item. Their only option was to return the item and reorder. I told them the price increased by $50 and they said as a one time courtesy since I'm such a wonderful customer they would refund the difference. Got the 2tb one delivered this morning, reached back out to them and they refunded the $50.
if you have an old computer a cheap pci-e 1/4x to m.2 adapter is like $5, saves from having to mess with main rig which is a pain as m.2 slots can be hard to access.
Last edited by booboloo November 6, 2024 at 10:38 AM.
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Everyone got 1TB sticks but I think most who have reached out to CS have had partial refunds or received discounts on reordered 2tb models.
I just got off chat with CS, I have to send the 1TB back, I ordered the 2TB at $140, and they credited me back $50 after I ordered. Took about 20 minutes for them to figure it out. Good luck!
890 had a firmware issue with data loss. Upgrade firmware asap if you buy this item
I had a 2TB 980 PRO die on me in less than a year, even after I updated the firmware. Samsung honored the warranty and requested to send the unit to them. But instead of repairing it, they sent me a brand new 2TB 990 PRO.
I had a 2TB 980 PRO die on me in less than a year, even after I updated the firmware. Samsung honored the warranty and requested to send the unit to them. But instead of repairing it, they sent me a brand new 2TB 990 PRO.
sorry for your data loss. I heard bad firmware was causing data corruption.
hopefully it is fixed now for all 980 pro.
good on samsung to give you newer 990 pro.
When It comes to SSD, IMO Samsung is the king.
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Yeah, sadly those who ordered are all receiving the 1TB model. I almost fell for it but saw the description/model and decided it wasn't worth the hassle.
Was pretty easy to chat and get the refund on a 2TB. Was minimal for $50 off
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Clearly, I understand that thread was a steamy pile....
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Clearly, I understand that thread was a steamy pile....
hopefully it is fixed now for all 980 pro.
good on samsung to give you newer 990 pro.
When It comes to SSD, IMO Samsung is the king.
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