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expired Posted by Jtp137 • Dec 11, 2024
expired Posted by Jtp137 • Dec 11, 2024

Xfinity Rewards Members : The Polar Express Movie

Xfinity
14 Comments 2,724 Views
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Deal Details
Xfinty has for its Rewards Members: The Polar Express (Digital Film) for Free when you log in to your account and claim the offer under your rewards dashboard.

Deal Instructions:
Login to your Xfinity Account here
Locate Get "The Polar Express" on us on the "Rewards" page
Select the offer and click on "Get "The Polar Express" on us"
If you are an Xfinity X1 or Flex customer, open "Purchases" or say "Purchases" into your voice remote. Or, visit your "Purchases" folder on the Xfinity Stream app
It may take up to two hours for your movie to be available to watch.
Select "The Polar Express".
Play and enjoy!
You'll see the movie listed in the One-time charges section for $0
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
Xfinty has for its Rewards Members: The Polar Express (Digital Film) for Free when you log in to your account and claim the offer under your rewards dashboard.

Deal Instructions:
Login to your Xfinity Account here
Locate Get "The Polar Express" on us on the "Rewards" page
Select the offer and click on "Get "The Polar Express" on us"
If you are an Xfinity X1 or Flex customer, open "Purchases" or say "Purchases" into your voice remote. Or, visit your "Purchases" folder on the Xfinity Stream app
It may take up to two hours for your movie to be available to watch.
Select "The Polar Express".
Play and enjoy!
You'll see the movie listed in the One-time charges section for $0

Community Voting

Deal Score
+5
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14 Comments

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about 1 month ago
68 Posts
Joined May 2013
about 1 month ago
bsined
about 1 month ago
68 Posts

Our community has rated this post as helpful. If you agree, why not thank bsined

I claimed it yesterday and received a text message about $12.99 purchase. I'm now waiting to review my bill.
1
about 1 month ago
907 Posts
Joined Feb 2023
about 1 month ago
oasisallure
about 1 month ago
907 Posts
I was charged.
redeemed yesterday, today, showed $12.99 on upcoming bill
1
about 1 month ago
420 Posts
Joined Nov 2005
about 1 month ago
Tyler54
about 1 month ago
420 Posts
Same issue happened to me. . . charged me for the full amount. Never had that happen before.
1
about 1 month ago
68 Posts
Joined May 2013
about 1 month ago
bsined
about 1 month ago
68 Posts
I used the support chat in Xfinity app to get a refund. It took about 20 minutes of back and forth though.
1
Pro
about 1 month ago
13,383 Posts
Joined Feb 2007
about 1 month ago
sarcasmogratis
Pro
about 1 month ago
13,383 Posts
1 this is a repost
2 might be wise to wait until the issue gets ironed out
about 1 month ago
351 Posts
Joined Sep 2007
about 1 month ago
taylor8850
about 1 month ago
351 Posts
I would wait on this. I just spent over an hour with customer service trying to get the $12.99 back on three of my Comcast accounts. I asked them to escalate this issue and they are currently opening a ticket to fix the issue with their internal billing department for everyone but who knows when that will actually be fixed?? As someone else mentioned in a different thread, we'll probably still end up having to pay tax on the $12.99 "purchase", we'll only get the $12.99 back.
1
about 1 month ago
2,229 Posts
Joined Dec 2008
about 1 month ago
revoc
about 1 month ago
2,229 Posts
After redeeming I got a text saying thanks for the $0.00 purchase. They might have fixed it. We'll see.

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about 1 month ago
148 Posts
Joined Feb 2018
about 1 month ago
210gremlin
about 1 month ago
148 Posts
Quote from revoc :
After redeeming I got a text saying thanks for the $0.00 purchase. They might have fixed it. We'll see.

I had to check the Upcoming Charges to see mine on there (Account>Bill details>Upcoming charges)
about 1 month ago
373 Posts
Joined Jan 2005
about 1 month ago
mmshah
about 1 month ago
373 Posts
I got the $12.99 text about the charge too, now need to waste time chatting trying to refund it, very annoying.
about 1 month ago
143 Posts
Joined Nov 2017
about 1 month ago
SecretOneStar
about 1 month ago
143 Posts
Ordered on 12/10..
I have checked, and I can see that was charged $12.99 for the movie purchased, along with $0.78 for sales tax and $0.78 franchise fees.
about 1 month ago
831 Posts
Joined Mar 2009
about 1 month ago
Tequila477
about 1 month ago
831 Posts
I was also charged $12.99. And wasn't notified. Knowing how slimy Comcast/Xfinity is, this was probably done on purpose. Now I have to fight with them to correct their error.
1
about 1 month ago
831 Posts
Joined Mar 2009
about 1 month ago
Tequila477
about 1 month ago
831 Posts
I got an email today that reads:

Your coupon has been registered. On your next bill, you'll see a credit reflecting the coupon amount. Here's a breakdown of the details:

Coupon code: XXXXXXX

Xfinity account number: XXXXXX

Credit on my Xfinity bill: $12.99.

You'll be able to view this credit on your account within 24 hours.

Nice of them to tell us they're changing the way reward codes are handled. I'm sure their support people love being hammered for no reason. At least this got resolved. I just have to remember to check it.