expiredDr.W posted Feb 02, 2025 03:14 PM
Item 1 of 2
Item 1 of 2
expiredDr.W posted Feb 02, 2025 03:14 PM
ASUS VivoBook S 15: 15.6" 3K OLED 120Hz, Ryzen AI 9 HX 370, 32GB LPDDR5, 1TB SSD $1299.99
$1,300
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3 Comments
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I've been looking for a long time for a reasonably priced laptop with 32GB RAM & Ryzen CPU at 15" or larger screen.
-------------- Mar 14 Update ---------------
No shade to the OP.
This is by far, my worse experience with a laptop.
I just sent this DM to Asus on X today.
I got my ASUS VivoBook S 15 from Best Buy on Feb 11 Worked okay until about 2 weeks ago when I did an Asus firmware update & installed Canon printer drivers... then about 50+ BSOD/crashes since.
I've restored it several times, which seem to help a bit, then back to BSOD
I've done a Windows component repair... same result.
I've reset windows... same result.
l've gone back to my old laptop.
Did I get a lemon?
Can I get a refund?
11:47 AM Sent to u/asususa
And to u/AsusHelpUS at 650p
-------------- April 21 Update ---------------
FYI - Here's a paraphrase of my 4/16/2025, Asus Vivobook S 15 review on Best Buy:
I kept getting the Blue Screen of Death / crash about 5+ times per day.
- The Geek Squad "FIXED it" THREE times, but shortly after I got it home, same thing, BSOD!
- Sent it into the Asus service center, and when I got it back 15 days later, got BSOD twice within 4 minutes. They said the WARRANTY does NOT include any replacements or refunds.
I will never buy another Asus product. And will avoid buying from Best Buy also.
.
PS - Asus has a D- rating at the Better Business Bureau - Failure to respond to 83 complaint(s) filed against business
https://www.bbb.org/us/ca/fremont...1116-16870
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