Joined Oct 2017
L6: Expert
Forum Thread
Midea Recalls About 1.7 Million U and U+ Window Air Conditioners Due to Risk of Mold Exposure
June 5, 2025 at
07:54 AM
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Home & Home Improvement
(2)
Thread Details
https://www.cpsc.gov/Recalls/2025...d-Exposure
Consumers with the recalled air conditioners should immediately contact Midea for a free repair or a full or prorated refund, which will be based on the purchase date or date of manufacture.
Consumers who want a refund will be requested to send the unit back to Midea using a free shipping label or submit a photograph showing that they cut the unplugged power cord of the unit to receive a refund.
Consumers who want a repair should contact Midea to arrange for a technician to install a new drain plug or send consumers a repair kit that includes a new drain plug and bubble level, depending on the model. Consumers who continue using the air conditioners while awaiting a repair should visit www.MideaUrecal l.expertinquiry .com for instructions on how to inspect their unit prior to continuing use.
Incidents/Injuries:
The firm is aware of at least 152 reports of mold in the air conditioners, including 17 reports of consumers experiencing symptoms such as respiratory infections, allergic reactions, coughing, sneezing and/or sore throats from mold exposure.
Sold At:
Costco, Menards, Home Depot, Best Buy and other stores nationwide and online at Midea.com, Amazon.com, Costco.com, Menards.com, HomeDepot.com, Lowes.com, Walmart.com, BJs.com, BestBuy.com and other websites from March 2020 through May 2025 for between $280 and $500.
Consumers with the recalled air conditioners should immediately contact Midea for a free repair or a full or prorated refund, which will be based on the purchase date or date of manufacture.
Consumers who want a refund will be requested to send the unit back to Midea using a free shipping label or submit a photograph showing that they cut the unplugged power cord of the unit to receive a refund.
Consumers who want a repair should contact Midea to arrange for a technician to install a new drain plug or send consumers a repair kit that includes a new drain plug and bubble level, depending on the model. Consumers who continue using the air conditioners while awaiting a repair should visit www.MideaUrecal
Incidents/Injuries:
The firm is aware of at least 152 reports of mold in the air conditioners, including 17 reports of consumers experiencing symptoms such as respiratory infections, allergic reactions, coughing, sneezing and/or sore throats from mold exposure.
Sold At:
Costco, Menards, Home Depot, Best Buy and other stores nationwide and online at Midea.com, Amazon.com, Costco.com, Menards.com, HomeDepot.com, Lowes.com, Walmart.com, BJs.com, BestBuy.com and other websites from March 2020 through May 2025 for between $280 and $500.
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Not a deal but figured to point out as this A/C has been posted many times (and frontpage many times). Sold at many retailers like Costco, Home Depot, etc....
I have one myself and can confirm the fan that blows air into the room is coated in mold.
Link to recall site: https://mideaurecall.ex
Link to Consumer Product Safety Comission Recall Notice: https://www.cpsc.gov/Recalls/2025...d-Exposure
https://www.cpsc.gov/Recalls/2025...d-Exposure
Consumers with the recalled air conditioners should immediately contact Midea for a free repair or a full or prorated refund, which will be based on the purchase date or date of manufacture.
Consumers who want a refund will be requested to send the unit back to Midea using a free shipping label or submit a photograph showing that they cut the unplugged power cord of the unit to receive a refund.
Consumers who want a repair should contact Midea to arrange for a technician to install a new drain plug or send consumers a repair kit that includes a new drain plug and bubble level, depending on the model. Consumers who continue using the air conditioners while awaiting a repair should visit www.MideaUrecal
https://mideaurecall.ex
Consumers who have one of the listed models should participate in the recall immediately. For consumers who choose a repair, Midea will provide a technician to install a new drain plug or send consumers a repair kit that includes a new drain plug and bubble level, depending on the model. Consumers who continue using the air conditioners while awaiting a repair should visit www.MideaUrecal
For consumers who choose a refund, the company will instruct you to either (1) unplug the product, cut the power cord, and write "Recalled" on the product, submit photographic evidence of doing so, and dispose of it in accordance with your local waste disposal requirements; or (2) return the unit to Midea using a free pre-paid label.
Discussion started on #224 (but buried):
https://slickdeals.net/f/18221704-costco-in-warehouse-midea-u-12-000-btu-smart-inverter-window-air-conditioner-280-availability-may-vary?v=1&page=1
Personally, with 3 units (8K, 10K, 12K), I find the recall not very satisfactory. If you return the unit, you get a pro-rated refund. The "fix" does not address any mold on the blower fan.
https://www.cpsc.gov/Recalls/2025...d-Exposure
Consumers with the recalled air conditioners should immediately contact Midea for a free repair or a full or prorated refund, which will be based on the purchase date or date of manufacture.
Consumers who want a refund will be requested to send the unit back to Midea using a free shipping label or submit a photograph showing that they cut the unplugged power cord of the unit to receive a refund.
Consumers who want a repair should contact Midea to arrange for a technician to install a new drain plug or send consumers a repair kit that includes a new drain plug and bubble level, depending on the model. Consumers who continue using the air conditioners while awaiting a repair should visit www.MideaUrecal
https://mideaurecall.ex
Consumers who have one of the listed models should participate in the recall immediately. For consumers who choose a repair, Midea will provide a technician to install a new drain plug or send consumers a repair kit that includes a new drain plug and bubble level, depending on the model. Consumers who continue using the air conditioners while awaiting a repair should visit www.MideaUrecal
For consumers who choose a refund, the company will instruct you to either (1) unplug the product, cut the power cord, and write "Recalled" on the product, submit photographic evidence of doing so, and dispose of it in accordance with your local waste disposal requirements; or (2) return the unit to Midea using a free pre-paid label.
Discussion started on #224 (but buried):
https://slickdeals.net/f/18221704-costco-in-warehouse-midea-u-12-000-btu-smart-inverter-window-air-conditioner-280-availability-may-vary?v=1&page=1
Personally, with 3 units (8K, 10K, 12K), I find the recall not very satisfactory. If you return the unit, you get a pro-rated refund. The "fix" does not address any mold on the blower fan.
So does cord cutting get one a full refund vs pro-rated?
Here's an article about someone who's already submitted a refund, which has a lot of info:
https://nymag.com/strategist/arti...-2025.html
He had a 3 yr old 8K unit and was refunded $305 on a $350 purchase. YMMV
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I have the same model and was accepted for recall. You should call them.
Re-check your input.
Costco's current model (no longer sold) is the 12th item listed under Midea models on the Midea website.
and note the refunds are pro-rated based on when purchased
mine is from 2022
I was wondering why there were black dots of mold on the exhaust and no way to take it apart to clean the roller fan
no way their hired techs are going to be properly trained or do a proper job, it's going to be kids working at minimum wage not giving a damn
https://www.youtube.com/watch?v=MaFoopN
summary for the refund option:
1. You need to upload a photo of the unit with cord cut, which seems to be quite tedious
2. They use some sort of AI to analyze your photo
3. You will get a prepaid visa, similar to those rebates