Extra Savings on Select Refurbished Dell Latitude 5420 Touchscreen Laptops

ValueRanger

3d ago

2,766 Posts

Joined Nov 2014

3d ago

ValueRanger

3d ago

2,766 Posts

I added Backlit Keyboard to my choice before adding to cart, and the coupon still applied.

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GreyPolice6878

3d ago

1 Posts

Joined Jan 2023

3d ago

GreyPolice6878

3d ago

1 Posts

For me it is not working. Coupon is being applied but when the order is placed it is charging my card for full price.

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haledjian

3d ago

725 Posts

Joined Sep 2011

3d ago

haledjian

3d ago

725 Posts

Our community has rated this post as helpful. If you agree, why not thank haledjian

Don't recommend buying these refurbished Dell laptops. I bought one with cosmetic grade A and they sent me one with a malfunction mother board. I sent it back for a refund.

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kawpikat

3d ago

166 Posts

Joined Dec 2009

3d ago

kawpikat

3d ago

166 Posts

Our community has rated this post as helpful. If you agree, why not thank kawpikat

I bought this last week. It's motherboard was defective so no audio device was found and upgrade to Windows 11 failed several times in row. Wasted 3 nights with Dell Tech support trying to get these two issues fixed!

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WheelaDealer

3d ago

2,019 Posts

Joined Jan 2010

3d ago

WheelaDealer

3d ago

2,019 Posts

Our community has rated this post as helpful. If you agree, why not thank WheelaDealer

Quote from kawpikat

:

I bought this last week. It's motherboard was defective so no audio device was found and upgrade to Windows 11 failed several times in row. Wasted 3 nights with Dell Tech support trying to get these two issues fixed!

Nevermind the fact that it can be hard to detect subtle motherboard issues - can take weeks before they arise. These are almost all out of lease junk. This is their last attempt at squeezing value out of garbage. Unless it is pristine when you open the box I would try to find any reason to send it back.

/Bought 4, had 2 malfunctioning, and 2 dead batteries.

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Tigga573

3d ago

1,770 Posts

Joined Jul 2012

3d ago

Tigga573

3d ago

1,770 Posts

Our community has rated this post as helpful. If you agree, why not thank Tigga573

I've ordered several refurb laptops and desktops from Dell over the years and almost always had good luck with them. The only time I've had any issue was with one I ordered last year advertised in grade A condition, but the one I received had a few small dents, sticker residue, a usb-c port didn't work, and the remaining battery capacity was only at 53%. Support was pretty quick to replace it though after I sent pictures and such. The one I got in exchange was in great shape and has been working fine with no issues (*knock on wood*).

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fd3sgsxr

3d ago

1,041 Posts

Joined Nov 2008

3d ago

fd3sgsxr

3d ago

1,041 Posts

Dell Latitude are garbage. All my guys getting issued new ones by IT is crap. Hopefully my precision doesnt have any issues.

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rbocompani

3d ago

1 Posts

Joined Jan 2018

3d ago

rbocompani

3d ago

1 Posts

Beware!! Code does not work. Although it will show it in the cart, the final cost charged is full price. Dell CS confirmed this.

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cdma2k

3d ago

563 Posts

Joined Aug 2012

3d ago

cdma2k

3d ago

563 Posts

Dell laptop is over-priced

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tdm757

3d ago

41 Posts

Joined Jul 2006

3d ago

tdm757

3d ago

41 Posts

I got one on the last deal. Cosmetically and hardware wise as expected. The battery only had 50% capacity and after calling they are giving me a $50 credit which I think is fair and reasonable. I also had a Amex dell credit to use and we'll be getting money back from Capital One shopping portal rebate. So for the price for me it was right and is a fast computer. It comes with Windows 10 and windows has not given me the Windows update option to update to 11. I assume it will just show up one day.

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boosterjm

3d ago

10,646 Posts

Joined Dec 2007

3d ago

boosterjm

3d ago

10,646 Posts

Quote from tdm757

:

I got one on the last deal. Cosmetically and hardware wise as expected. The battery only had 50% capacity and after calling they are giving me a $50 credit which I think is fair and reasonable. I also had a Amex dell credit to use and we'll be getting money back from Capital One shopping portal rebate. So for the price for me it was right and is a fast computer. It comes with Windows 10 and windows has not given me the Windows update option to update to 11. I assume it will just show up one day.

amex dell deal only applies for purchase at dell dot com, not on dell refurbished site. The purchase fine print clearly states that.

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XSPressure

3d ago

49 Posts

Joined Feb 2014

3d ago

XSPressure

3d ago

49 Posts

Quote from haledjian

:

Don't recommend buying these refurbished Dell laptops. I bought one with cosmetic grade A and they sent me one with a malfunction mother board. I sent it back for a refund.

I've bought 4 laptops and 5 PCs for myself and family while purchasing over 30 PCs for a business all from the refurbished section of Dell. Only one came damaged which was no hassle to return and get another one. I recommend Dell refurbs to anyone looking for a deal.

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LavenderPickle7682

3d ago

2,659 Posts

Joined Sep 2019

3d ago

LavenderPickle7682

3d ago

2,659 Posts

Dell's "refurbished" is more like "Garage Sale roulette". You might get something totally fine, or you might get a "spit shine" refurb that's more spit than shine.

Buyer beware.

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lazzlazz

3d ago

2,455 Posts

Joined Dec 2006

3d ago

lazzlazz

3d ago

2,455 Posts

Quote from LavenderPickle7682

:

Dell's "refurbished" is more like "Garage Sale roulette". You might get something totally fine, or you might get a "spit shine" refurb that's more spit than shine.

Buyer beware.

Absolutely agree.
On top of this, the Latitude 5420 has a lot of problems - see other threads about Dell Refurbished or search for people discussing those problems. IT folks who manage hundreds to thousands of these have said they encounter a far higher incidence of problems with this model.

Plus, Dellrefurbished is shipping a lot of garbage, including computers marked as "A" which obviously were not even opened up - people have received them with all sorts of problems that are revealed simply by opening the back, caked up fans, etc.

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LexYu

3d ago

1 Posts

Joined Aug 2024

3d ago

LexYu

3d ago

1 Posts

Quote from rbocompani

:

Beware!! Code does not work. Although it will show it in the cart, the final cost charged is full price. Dell CS confirmed this.

Yes, I did that and it showed the discounted price when I checked out. When I check my card statement, I was charged full price. I cancelled my order.

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Extra Savings on Select Refurbished Dell Latitude 5420 Touchscreen Laptops

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