Refurbished: Dyson V11 Torque Drive+ Vacuum Cleaner (Blue/Iron)

NackJ

Last Saturday

396 Posts

Joined Jul 2018

Last Saturday

NackJ

Last Saturday

396 Posts

Quote from ArseneWenger

:

Is it good enough to be a primary vacuum? The reason I haven't bought a cordless stick vac is it seems everyone says you still need a corded one for deep cleaning. I'd rather not own 2 vacs.

I would say yes. There is just a lot of emptying to do an you have to take off the main tube to do it, it is easy enough but I liked how the v8 just dropped out of the bottom. The v11 battery is impressive with the Auto mode. It detects when you need more power and when you don't. The V8 not so much, I would always have it on high and run out. I have not touched the dirt devil since I bought this.

Last edited by NackJ July 4, 2025 at 06:23 PM.

Slimeyface

Last Saturday

10,940 Posts

Joined Aug 2008

Last Saturday

Slimeyface

Last Saturday

10,940 Posts

Quote from EddyS8262

:

Bought a v12 from this vendor. Item arrived and never got it to work. Plus, the aluminum pipe was dented and scratched.
Returning it was a nightmare because UPS status on ebay said "pending delivery". So I couldn't initiate a return on an item that was still marked not delivered. Vendor made the return process extremely difficult.

couldnt you request a refund then if the item is marked as never being delivered?

raymundothegreat

Last Saturday

63 Posts

Joined Mar 2013

Last Saturday

raymundothegreat

Last Saturday

63 Posts

Got this last time. It arrived DOA. You can't contact them via eBay. They have a return slip you can request, which they didn't respond to for a few weeks. Once they finally approved the return, I mailed it in but still haven't received a refund.

1

Vindicated

Last Sunday

192 Posts

Joined Dec 2010

Last Sunday

Vindicated

Last Sunday

192 Posts

Quote from Chlamber

:

They list digital Motorhead, even showing 3 separate pictures in the listing specifically for it, yet it is not included. Dyson's customer service, especially on eBay, sucks horribly.

I noticed that too. The pictures show the Motörhead but the listing says torque cleanerhead. I wouldn't recommend this even though it is a good price but uses old technology. Motörhead has been out for awhile and the the hair detangler is amazing. Had my v15 for years and never had to clean wife's hair from the Motörhead. With our older Dyson I would have to use a razor to clear the hair and would accidentally cut into the brissels. The Motörhead is approx $99 if you factor into that price.

J03

6d ago

10,892 Posts

Joined Aug 2010

6d ago

J03

6d ago

10,892 Posts

Quote from np1050

:

In my opinion the v10 absolute is the sweet spot in the Dyson lineup. Nearly as powerful, has a fluffy head and much lighter. I've owned and used several of these including the V8, v10, 11, and 15 detect. Bought a handful as gifts too. If you know anyone with kids, get them one. Best gift ever

V8 has finally died and I dropped it and broke the casing anyway so rather than replace the battery I'm just going to get a new unit. Was about to pull the trigger on the V10 Animal at Costco for $400 but this is $150 cheaper. Really trying to justify new vs refurb given peoples experiences.

J03

6d ago

10,892 Posts

Joined Aug 2010

6d ago

J03

6d ago

10,892 Posts

Quote from Vindicated

:

I noticed that too. The pictures show the Motörhead but the listing says torque cleanerhead. I wouldn't recommend this even though it is a good price but uses old technology. Motörhead has been out for awhile and the the hair detangler is amazing. Had my v15 for years and never had to clean wife's hair from the Motörhead. With our older Dyson I would have to use a razor to clear the hair and would accidentally cut into the brissels. The Motörhead is approx $99 if you factor into that price.

Is there a difference between 'torque' and 'high torque'? Beacuse when I google a comparison between the two (motorhead and torque head) I get a comparison between the motorhead and high torque head and the comparison says the high torque head is better for hard floors.

Dyscalculic

6d ago

7,912 Posts

Joined Jun 2007

6d ago

Dyscalculic

6d ago

7,912 Posts

Need a regular wired power version!

AlexK7088

6d ago

92 Posts

Joined Nov 2013

6d ago

AlexK7088

6d ago

92 Posts

249 on Dysons website. I would rather buy it from Dyson than eBay in case you need to return or replace.

Mibdragon82

5d ago

472 Posts

Joined Oct 2012

5d ago

Mibdragon82

5d ago

472 Posts

Quote from BrokePanda

:

This is not a bad deal but after reading Reddit it appears a lot of the refurb units break within 1 year and it's a hassle to claim insurance through Allstate.

I see the comment about Allstate frequently, but our v11 from a previous deal broke and we had no issue having them fix it through the warranty. Coincidentally this was probably about the 1 year mark. The trigger stopped working properly, essentially the spring or mechanism made it sporadic.I've also had luck back when they were Squaretrade. Obviously this is YMMV and maybe we've just been lucky.

1

aces25

3d ago

369 Posts

Joined Aug 2014

3d ago

aces25

3d ago

369 Posts

Quote from Mibdragon82

:

I see the comment about Allstate frequently, but our v11 from a previous deal broke and we had no issue having them fix it through the warranty. Coincidentally this was probably about the 1 year mark. The trigger stopped working properly, essentially the spring or mechanism made it sporadic.I've also had luck back when they were Squaretrade. Obviously this is YMMV and maybe we've just been lucky.

We purchased a eBay Dyson refurbished V11 Animal, and it died just after 2 years. I went through Dyson customer service to help troubleshoot and possibly order replacement parts, and their best resolution was to buy another one 🙃

Refurbished: Dyson V11 Torque Drive+ Vacuum Cleaner (Blue/Iron)

$248

$700

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