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Error 500

292 34 July 9, 2025 at 03:55 PM
Error 500 on Windows 10 PC. Chrome, Firefox, DuckDuckGo, Edge. Not using a SD app.
Front page will load up just fine, will show all images just like it's supposed too. When I click on a product, I then get the Error 500.
Windows is Fully updated.
SD is not blocked in firewall.
Host file was removed for the testing.
Ipconfig flushed.
All extensions disabled.

SD will work for me on Linux Mint latest version with no issues.

Error 500 is showing on 3 different Windows PC's in this house.

No Error 500 on a Windows 11 PC in this house.

Any ideas ? Thanks !
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Joined Dec 2004
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acesmuzic | Staff
07-10-2025 at 09:16 PM.
07-10-2025 at 09:16 PM.
Quote from mfer :
Error 500 on Windows 10 PC. Chrome, Firefox, DuckDuckGo, Edge. Not using a SD app.
Front page will load up just fine, will show all images just like it's supposed too. When I click on a product, I then get the Error 500.
Windows is Fully updated.
SD is not blocked in firewall.
Host file was removed for the testing.
Ipconfig flushed.
All extensions disabled.

SD will work for me on Linux Mint latest version with no issues.

Error 500 is showing on 3 different Windows PC's in this house.

No Error 500 on a Windows 11 PC in this house.

Any ideas ? Thanks !
i happened to notice your thread and have moved it to the site issues forum. are you still having problems?
Reply
Joined Aug 2008
L3: Novice
> bubble2 292 Posts
34 Reputation
Original Poster
mfer
07-22-2025 at 11:06 PM.
07-22-2025 at 11:06 PM.
Quote from acesmuzic :
i happened to notice your thread and have moved it to the site issues forum. are you still having problems?
Yes, Still having the problem. ERROR 500
Reply
Joined Dec 2004
Boston Strong moderator
> bubble2 15,247 Posts
4,665 Reputation
Global Mod
acesmuzic | Staff
07-23-2025 at 07:15 PM.
07-23-2025 at 07:15 PM.
Quote from mfer :
Yes, Still having the problem. ERROR 500
Wave

I asked and was given some stuff for you to try. I know you're on windows but just going to leave the mac keystrokes in case it helps someone else one day. See below and let us know how it goes!


To help resolve the issue, please try one of these troubleshooting steps:

Option 1: Try an incognito/private window
Chrome: Press Ctrl+Shift+N (or Cmd+Shift+N on Mac)
Firefox: Press Ctrl+Shift+P (or Cmd+Shift+P on Mac)
Edge: Press Ctrl+Shift+N (or Cmd+Shift+N on Mac)

Option 2: Clear your browser cache
Chrome/Edge: Press Ctrl+Shift+Delete (or Cmd+Shift+Delete on Mac), select "All time" for the time range, check "Cached images and files," then click "Clear data"
Firefox: Press Ctrl+Shift+Delete (or Cmd+Shift+Delete on Mac), select "Everything" for time range, check "Cache," then click "Clear Now"

After trying either option, navigate back to the page and see if the issue persists. If the incognito window works but the regular browser doesn't, clearing the cache should resolve the problem.
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Last edited by acesmuzic | Staff July 23, 2025 at 07:19 PM.
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