The following products may be affected:
- Anker Power Bank (20,000mAh, 22.5W, Built-In USB-C Cable) — Model A1647
- Anker MagGo Power Bank (10,000mAh, 7.5W) — Model A1652
- Anker Power Bank (10K, 22.5W) — Model A1257
- Anker Zolo Power Bank (20K, 30W, Built-In USB-C and Lightning Cable) — Model A1681
- Anker Zolo Power Bank (20K, 30W, Built-In USB-C Cable) — Model A1689
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The following products may be affected:
- Anker Power Bank (20,000mAh, 22.5W, Built-In USB-C Cable) — Model A1647
- Anker MagGo Power Bank (10,000mAh, 7.5W) — Model A1652
- Anker Power Bank (10K, 22.5W) — Model A1257
- Anker Zolo Power Bank (20K, 30W, Built-In USB-C and Lightning Cable) — Model A1681
- Anker Zolo Power Bank (20K, 30W, Built-In USB-C Cable) — Model A1689
Description:
This recall involves Anker Power Banks with model numbers A1647, A1652, A1257, A1681 and A1689.
The power bank can be used as a portable electronic charging device for smartphones, laptops, and tablets with 22.5W (A1647), 7.5W (Magsafe A1652), 22.5W (A1257), and 30W (A1681 and A1689) maximum output.
"Anker" is engraved on the front and the model number is located on the back or side of the power bank. Consumers can locate the serial number next to "SN Code" on the back or side of the power bank.
Remedy:
Consumers should immediately stop using the recalled power banks and visit Anker's Recall Page at https://www.anker.com/rc2506 to verify the product serial number and register for the recall.
Consumers with an impacted product should contact Anker Innovations Limited to receive a full cash refund, or an Anker gift card that can be used across a variety of Anker product lines.
To receive the remedy, consumers will be required to submit a photo of their recalled power bank showing the model number, serial number, their name, the date of the photograph, and the word "recalled" written on the power bank in permanent marker. Anker will provide instructions for consumers on how to return or dispose of the recalled power banks.
Last edited by AnciusD September 19, 2025 at 05:39 AM.
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Description:
This recall involves Anker Power Banks with model numbers A1647, A1652, A1257, A1681 and A1689.
The power bank can be used as a portable electronic charging device for smartphones, laptops, and tablets with 22.5W (A1647), 7.5W (Magsafe A1652), 22.5W (A1257), and 30W (A1681 and A1689) maximum output.
"Anker" is engraved on the front and the model number is located on the back or side of the power bank. Consumers can locate the serial number next to "SN Code" on the back or side of the power bank.
Remedy:
Consumers should immediately stop using the recalled power banks and visit Anker's Recall Page at https://www.anker.com/rc2506 to verify the product serial number and register for the recall.
Consumers with an impacted product should contact Anker Innovations Limited to receive a full cash refund, or an Anker gift card that can be used across a variety of Anker product lines.
To receive the remedy, consumers will be required to submit a photo of their recalled power bank showing the model number, serial number, their name, the date of the photograph, and the word "recalled" written on the power bank in permanent marker. Anker will provide instructions for consumers on how to return or dispose of the recalled power banks.
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