frontpageSaltyOne | Staff posted Today 08:09 AM
Item 1 of 4
Item 1 of 4
frontpageSaltyOne | Staff posted Today 08:09 AM
Arlo Essential 2K Indoor Pan/Tilt Wired Security Camera in White (2025 Release)
& More$15
$50
70% offAmazon
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I have symmetrical, 8Gb fiber internet and the lag time between events and alerts is often 30 seconds or more. Their doorbell product is so horrendous, that visitors would just give up and leave before I even received an alert. When watching a 'live' view, I would have enough time to go back into the house, walk upstairs and open their app with enough time left to watch myself just walk indoors. Again, this is a supposedly 'live' view.
Their cameras failed multiple times, with no alarms or warnings, and stopped recording for days or weeks at a time. There was no clear cause, and the solution by their support team was that I should check daily to make sure that their cameras were still functioning.
Their support team just throws up roadblocks to get you off the phone. For example-
Me: 'Your app keeps crashing and is reporting clearly incorrect data. This appears to be a common problem based on the many reviews of your app.'
Them: 'OK, just perform a factory reset on your phone and reinstall the app. Then call us back.'
After being finally fed up and calling their bluff-
Me:'OK, I have performed a factory reset on my phone, reinstalled the app and checked for updates. There is no change.'
Them: 'Perform another factory reset on your phone and reinstall the app. Then call us back.'
and so on....
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