Select Home Depot Stores: 4-ft Disney Frozen Olaf Animated LED Holiday Decoration

Firebird2k6

Dec 24, 2025 1:59 PM

955 Comments

Joined Apr 2012

Firebird2k6Dec 24, 2025 1:59 PM

955 Comments

Not in the slightest bit creepy

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1

JayM3585

Dec 24, 2025 3:52 PM

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Joined Sep 2017

JayM3585Dec 24, 2025 3:52 PM

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Bought one when it was $99 and now I bought one when it's $50 but I had it delivered to store. Home Depot will not price match seasonal discounts, but I will go to the store pick up the $50 item of this then grab my old order and return the $99 one and save myself 50 bucks. Lolol

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jackbauer24

Dec 24, 2025 4:15 PM

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Joined Jun 2007

jackbauer24Dec 24, 2025 4:15 PM

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Quote from JayM3585

:

Bought one when it was $99 and now I bought one when it's $50 but I had it delivered to store. Home Depot will not price match seasonal discounts, but I will go to the store pick up the $50 item of this then grab my old order and return the $99 one and save myself 50 bucks. Lolol

I don't know why they don't price adjustment for seasonal items.

2

JayM3585

Dec 24, 2025 4:19 PM

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Joined Sep 2017

JayM3585Dec 24, 2025 4:19 PM

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Quote from jackbauer24

:

I don't know why they don't price adjustment for seasonal items.

I talked to somebody on the phone two people on the phone and then I did an SMS chat to document it they said because that's the ruleHere is the sms message Ok this item would not be eligible for price matching because it is a seasonal item and the sale is considered a closeout sale.To get this for the price you're seeing now, you'd want to create a new order and perhaps return this one if you no longer need it.

jackbauer24

Dec 24, 2025 4:21 PM

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Joined Jun 2007

jackbauer24Dec 24, 2025 4:21 PM

6.4K Comments

Quote from JayM3585

:

I talked to somebody on the phone two people on the phone and then I did an SMS chat to document it they said because that's the ruleHere is the sms message Ok this item would not be eligible for price matching because it is a seasonal item and the sale is considered a closeout sale.To get this for the price you're seeing now, you'd want to create a new order and perhaps return this one if you no longer need it.

I chatting with Anne on their website, she is repeating what you said. Lol

1

JayM3585

Dec 24, 2025 4:32 PM

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Joined Sep 2017

JayM3585Dec 24, 2025 4:32 PM

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Quote from jackbauer24

:

I chatting with Anne on their website, she is repeating what you said. Lol

I called in and spoke with two and maybe I even chatted with Anne, but I did not ask their name, but I chatted with one person as well on their website. The fun part is I'm gonna go to the desk pick it up with this order number 10 seconds later pull up a different order number and return it hahah

I can add that there is a Reddit page for Home Depot employees and managers and I found a post from two years ago on this topic and they pretty much said their company is taking crazy pills and there were some managers that said for my store if it's $50 or less the Customer Service person at the counter that you're dealing with face-to-face will do. We'll give them the money back then and there. Especially if there's like a chose 500 online available. If it's over $50 just call the manager and he will do it.

So the logic you are presenting is done by some store or individual store managers in a face-to-face level

Last edited by JayM3585 December 24, 2025 at 08:34 AM.

un_plug

Dec 24, 2025 4:59 PM

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Joined Dec 2007

un_plugDec 24, 2025 4:59 PM

6K Comments

Thanks OP! $50 with delivery today.

RyanS11

Dec 24, 2025 4:59 PM

15 Comments

Joined Jul 2019

RyanS11Dec 24, 2025 4:59 PM

15 Comments

Quote from JayM3585

:

Bought one when it was $99 and now I bought one when it's $50 but I had it delivered to store. Home Depot will not price match seasonal discounts, but I will go to the store pick up the $50 item of this then grab my old order and return the $99 one and save myself 50 bucks. Lolol

Same exact thing happened to me with Lowe's and they wouldn't do a price adjustment when their holiday items dropped to 75% off.

1

Trotsky32

Dec 24, 2025 5:02 PM

137 Comments

Joined Feb 2009

Trotsky32Dec 24, 2025 5:02 PM

137 Comments

Quote from JayM3585

:

I called in and spoke with two and maybe I even chatted with Anne, but I did not ask their name, but I chatted with one person as well on their website. The fun part is I'm gonna go to the desk pick it up with this order number 10 seconds later pull up a different order number and return it hahah

I can add that there is a Reddit page for Home Depot employees and managers and I found a post from two years ago on this topic and they pretty much said their company is taking crazy pills and there were some managers that said for my store if it's $50 or less the Customer Service person at the counter that you're dealing with face-to-face will do. We'll give them the money back then and there. Especially if there's like a chose 500 online available. If it's over $50 just call the manager and he will do it.

So the logic you are presenting is done by some store or individual store managers in a face-to-face level

Long time retail person here, my guess is the seasonal discount is covered by corporate, ie the coupon dollar reimbursement comes from home depotbitself. To manually adjust your order the store itself is probably taking the dollar loss with no compensation. A 50 dollar adjustment will show up on the compliance reports, at my company it surely does, and the answer of customer satisfaction won't fly. I as a manager am responsible fornthat inventory loss, however i would let you return and rebuy with just your receipt and not make another order at all. Is that more or less convenient? Not sure, but I would get my coupon credit and you would get your discount and item, without a crazy fuss, you would have to be in store with the receipt, but it sounds like you're going back to the store anyway.

JayM3585

Dec 24, 2025 5:15 PM

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Joined Sep 2017

JayM3585Dec 24, 2025 5:15 PM

2.8K Comments

Quote from Trotsky32

:

Long time retail person here, my guess is the seasonal discount is covered by corporate, ie the coupon dollar reimbursement comes from home depotbitself. To manually adjust your order the store itself is probably taking the dollar loss with no compensation. A 50 dollar adjustment will show up on the compliance reports, at my company it surely does, and the answer of customer satisfaction won't fly. I as a manager am responsible fornthat inventory loss, however i would let you return and rebuy with just your receipt and not make another order at all. Is that more or less convenient? Not sure, but I would get my coupon credit and you would get your discount and item, without a crazy fuss, you would have to be in store with the receipt, but it sounds like you're going back to the store anyway.

Did not have a choice and are you suggesting I should call the store? . I talked to three different peoples and they told me the only way I could do. It was to get another order get another item FedEx to my house and or deliver to the store and then return one of the items so I had to physically have two items in my hand.

Thank you for your explanation as a long time retail shopper. Everything you explained is something I assume that would happen that this is an edge case versus a savings of two dollars and I bought it like 36 hours ago.

Last edited by JayM3585 December 24, 2025 at 09:18 AM.

7shank

Dec 24, 2025 5:52 PM

32 Comments

Joined Nov 2011

7shankDec 24, 2025 5:52 PM

32 Comments

Quote from JayM3585

:

Bought one when it was $99 and now I bought one when it's $50 but I had it delivered to store. Home Depot will not price match seasonal discounts, but I will go to the store pick up the $50 item of this then grab my old order and return the $99 one and save myself 50 bucks. Lolol

Congrats on becoming $50 richer! Or you could have not bought it and saved $100

1

JayM3585

Dec 24, 2025 7:19 PM

2.8K Comments

Joined Sep 2017

JayM3585Dec 24, 2025 7:19 PM

2.8K Comments

Quote from 7shank

:

Congrats on becoming $50 richer! Or you could have not bought it and saved $100

Why are you on slick deals if not to buy stuff at a deal. Congrats on your hermit life. Hahahah

01GTB

Dec 24, 2025 7:42 PM

262 Comments

Joined Dec 2007

01GTBDec 24, 2025 7:42 PM

262 Comments

We returned ours last night because I knew it would be 75% today or tomorrow.

My gf is pretty good at getting the store and cs at HD to price match things. She got the employee to price adjust Goofy at 50% off yesterday. I didn't have the nerve to let her wait til today for 75% off.

un_plug

Dec 24, 2025 9:20 PM

6K Comments

Joined Dec 2007

un_plugDec 24, 2025 9:20 PM

6K Comments

Showed no pick-up option at my local store. But was in there and they had about 8 or so sitting there, with a few more held at CS. Cancelled my delivery order and grabbed one. It was about the only XMas thing left besides some lights, projectors, and a few inflatables. Vernon Hills, IL.

yerfdog2314

Dec 24, 2025 9:45 PM

172 Comments

Joined Nov 2015

yerfdog2314Dec 24, 2025 9:45 PM

172 Comments

Quote from jackbauer24

:

I don't know why they don't price adjustment for seasonal items.

I had no issue getting a price adjustment for the Storm Trooper decoration.

EDIT: I just requested a price match via their live chat on the website.

Select Home Depot Stores: 4-ft Disney Frozen Olaf Animated LED Holiday Decoration

$50

$199

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