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Very suss reviews, some about not receiving items. Anyone ordered from this seller before? CineGear Store (Trader)?
I ordered the Combo from them in December. Still waiting for it (UniUni SUCKS as a shipper). I do believe that they are a legit seller, but the items they ship you are open-box (they say "for activation", which basically means to avoid tariffs, which I don't necessarily have a problem with, as long as they're not bound to another account) and they use the absolute worst carriers ever (I wish I'd known they shipped with UniUni before I made the purchase).
Last edited by highlanderfil January 5, 2026 at 08:46 AM.
I ordered the Combo from them in December. Still waiting for it (UniUni SUCKS as a shipper). I do believe that they are a legit seller, but the items they ship you are open-box (they say "for activation", which basically means to avoid tariffs, which I don't necessarily have a problem with, as long as they're not bound to another account) and they use the absolute worst carriers ever (I wish I'd known they shipped with UniUni before I made the purchase).
CineGear touted their "20 days or you get a refund" guarantee, which is now 15 days on the product page. So, having ordered it in early December with a month passed and the delivery still stuck who knows where as of December 19th, on Dec. 31 I filed for a refund through AliExpress. They asked CineGear for evidence - they provided tracking. I provided a screenshot of the guarantee and mentioned how the shipping status hasn't changed in over two weeks. This morning they approved a refund.
This afternoon the tracking status changed to "Out for delivery" (dated late last night). You can't make this shit up. Not sure if it ever got there, though, as I'm not home at the moment.
CineGear touted their "20 days or you get a refund" guarantee, which is now 15 days on the product page. So, having ordered it in early December with a month passed and the delivery still stuck who knows where as of December 19th, on Dec. 31 I filed for a refund through AliExpress. They asked CineGear for evidence - they provided tracking. I provided a screenshot of the guarantee and mentioned how the shipping status hasn't changed in over two weeks. This morning they approved a refund.This afternoon the tracking status changed to "Out for delivery" (dated late last night). You can't make this shit up. Not sure if it ever got there, though, as I'm not home at the moment.
This is interesting, keep us posted in case if you ever receive the package
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This is interesting, keep us posted in case if you ever receive the package
I'll check when I get home from work tonight. Don't really know what to do in case I do receive it, to be honest. On the one hand, technically, it would be in the spirit of their 20-day guarantee, on the other - I would have the camera and the money. Shrug. I'll think about it when and if I confirm receipt.
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This afternoon the tracking status changed to "Out for delivery" (dated late last night). You can't make this shit up. Not sure if it ever got there, though, as I'm not home at the moment.
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