Get 5G Home Internet starting at $30/mo.
- Limited-time; subject to change. May not be combined with some offers or discounts. Savings with $20 monthly bill credit. Qualifying credit, postpaid voice line, and new Internet line required. If you have cancelled Internet lines in past 90 days, you may need to reactivate them first. Credits may take up to 2 bill cycles; credits will stop if you cancel any lines or change plans. Limit 1/account. Month On Us with one-time bill credit equal to monthly rate plus fees after AutoPay and other applicable discounts. Qualifying new Internet line required. Enter promotional code at checkout. Not transferable. Allow 2 bill cycles for credit. Limit 2/account. Prepaid Card: Register code within 30 days of activating qualifying new Internet line ($100: Rely; $200: Amplified; $300: All-In). If you have cancelled Internet lines in past 90 days, you may need to reactivate them first. Up to $300 via virtual prepaid Mastercard; use online or in-store via accepted mobile payment apps; no cash access & expires in 6 months. The Virtual Prepaid Mastercard is issued by Sunrise Banks N.A., Member FDIC, pursuant to a license from Mastercard International Incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. This card may be used everywhere Debit Mastercard is accepted. Registration, activation, acceptance, or use of this card constitutes acceptance of the terms and conditions stated in the Prepaid Card Agreement. This promotion is not associated, sponsored, or endorsed by Mastercard or Sunrise Banks N.A. Lines must be active and in good standing when card is issued. Max 1/account. Home Internet Rely General Terms: During congestion, customers on this plan may notice speeds lower than other customers and further reduction if using >1.2TB/mo., due to data prioritization. Not available in all areas. $35 device connection charge due at sale. Monthly Regulatory Programs & Telco Recovery Fees totaling up to $2.10 per line, and federal and local surcharges apply. See Broadband Facts at T-Mobile.com. Credit approval required. For use only with select T-Mobile Gateways for in-home use at location provided at activation; service restricted away from approved address. Return each device undamaged or pay up to $370. Video streaming resolution depends on available speeds. For best performance, leave video streaming applications at their default resolution setting. Not compatible with some live TV streaming services. AutoPay Pricing for lines 1-8 on account. AutoPay discount requires bank account or debit card, otherwise $5 more/line/mo. May not be reflected on first bill. Network Management: Service may be slowed, suspended, terminated, or restricted for misuse, abnormal use, interference with our network or ability to provide quality service to other users. See T-Mobile.com/OpenInternet for details. See Terms and Conditions (including arbitration provision) at www.T-Mobile.com for additional information.
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Edit: Some of you replied you keep screenshots and always get yours. I'm not new to this. I've done it before also. This time they really put up a fight and gaslighted me. They even resubmitted my rebate and created a new entry ID offer after the one I applied for was supposedly ineligible, the new one is currently still pending after two weeks. I signed up beginning of Dec....
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After waiting the 14 weeks specified in their fine print, I called today to ask about my $300 VISA. They said it had been denied for not meeting the requirements, but the customer service agent was confused because I was in the All-In plan and my account was in good standing. They transferred me over to the promotions rebate team which confirmed that I was eligible and that I would be receiving an email in about a week with a link to redeem my VISA.
Now here's the rub, I was told that I need to keep the internet plan active to redeem it since it uses the account associated gateway cell number for confirmation. Now the new billing cycle starts in a few days, meaning I have to pay for another month of service. Maybe if I had called a week or two earlier, I could have avoided paying for another month of service. I had my Spectrum service on holiday hold until yesterday, because of T-Mobile screw up I will have an overlap in internet bill payment.
After waiting the 14 weeks specified in their fine print, I called today to ask about my $300 VISA. They said it had been denied for not meeting the requirements, but the customer service agent was confused because I was in the All-In plan and my account was in good standing. They transferred me over to the promotions rebate team which confirmed that I was eligible and that I would be receiving an email in about a week with a link to redeem my VISA.
Now here's the rub, I was told that I need to keep the internet plan active to redeem it since it uses the account associated gateway cell number for confirmation. Now the new billing cycle starts in a few days, meaning I have to pay for another month of service. Maybe if I had called a week or two earlier, I could have avoided paying for another month of service. I had my Spectrum service on holiday hold until yesterday, because of T-Mobile screw up I will have an overlap in internet bill payment.
they messed up this one for me as well. I called but still didnt hear back from them.
I filled rebate form like week 3. since then its been 5 weeks. I will be entering month 3 in two days. I guess I need one more month of the service right?
Btw, any other cashback sites, clicking to them would make my $300 VISA ineligible for me? I think I got some cashback from another site.
they messed up this one for me as well. I called but still didnt hear back from them.
I filled rebate form like week 3. since then its been 5 weeks. I will be entering month 3 in two days. I guess I need one more month of the service right?
Btw, any other cashback sites, clicking to them would make my $300 VISA ineligible for me? I think I got some cashback from another site.
According to T-Mobile, you only had to have 60 days of continuous service to be eligible for the promotion, while it would take 14 weeks from date of submission to process the rebate. While on the call for the free month, I would ask them to check your rebate status for the $300 VISA, just to be pro-active.
Regarding other cashback site, I got cashback from Capital One and it should not invalidate the $300 VISA.
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It's supposed to be the same link as the one to submit your promotion, but I think it's better to call customer service and have them check it for you. In my case, I was not able to navigate it to check my status, so I just ended up calling customer service.
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