T-Mobile [t-mobile.com] has
5G Home Internet: 1 Month On Us + Up to $200 Rebate (Online Exclusive)
- Plans from $35/mo
T-Mobile "Month On Us" Offer:
- How to Redeem:
- Use promo code MONTHONUS during online checkout for T-Mobile 5G Home Internet.
- Incentives:
- One month of service via bill credit on T-Mobile + up to $200 back (via virtual prepaid card).
- Requirements:
- Requires a qualifying new Home Internet line and usually requires an existing, qualifying postpaid voice line.
- Cost & Fees:
- The offer requires a $35 device connection charge.
- Limitations:
- The promotion is available for a limited time and is not transferable.
Offer Breakdown by Plan- The rebate amount is tiered based on the 5G Home Internet plan you select:
- All-In Plan ($70/mo): $200 Rebate + 1 Month on T-Mobile
- Amplified Plan ($60/mo): $100 Rebate + 1 Month on T-Mobile
- Rely Plan ($50/mo): $100 Rebate + 1 Month on T-Mobile
- Note: All plans are eligible for an additional $15/mo discount if bundled with a qualifying voice line.
Rebate:
Reward:
- Allow 14 weeks from rebate submission
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- Make sure Monthonus is applied before finishing your checkout
- Make sure to visit "promotions.tmobile.com" to submit the rebate
- Make sure to contact T-force if there is trouble.
- Do not add/ cancel any additional line
Make sure to done correctly at first step. as if somehow the freakin reason the rebate being denied, they will ask you to resubmit, and that is another 2-3month. at 2nd round if it being denied again, Go straight to FTC complaints line, or BBB complaints submission, where T-mob exec team will then look into your account and get you what you deserved.T-Mob system sucks, and it takes out the code a lot of time, even if you entered correctly, and it will be pain in the ass to fix later up
Never ever contact the Rebate team agent and let them manually submit for you. NEVER, this cause issue, and i have twice denied, where I had to get the amount back as credit rather then rebate.
You will curse T-mob if you ever to call there phone customer service. They are the worst service agent i have ever met, and every single time you called them they will give millions of different answers. T-force is the one you should contact and they will pretty much smooth out.
Not once, but more than twice the agents told me the one freakin reason i am having all kinds of trouble is because i add the second line and cancelled where their system is f*up to get this correctly smooth out once you played around. and thus you will start having pain to contact T-force.
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- Terrible customer service.
- The vast majority of T-Mobile's customer service is off-shored and are extremely limited on what they can actually do or help with.
- The only way to speak to a native speaker or even someone in the US, is in-person, at a T-Mobile store, provided there is one within reasonable driving distance to you.
- Good luck cancelling.
- The cancellation department engages in shady practices to inflate their save metrics.
- I have called to cancel twice, spoke with "managers" both times, was assured my service would be cancelled at the end of the billing cycle and yet continued to receive bills for service that should have been cancelled. I disabled my CC so that I would stop being charged and the line would cancel automatically for non-payment, hoping to call back in for a third time and get the charges credited back to the original date the line was supposed to be cancelled. Now T-Mobile won't even talk to me because they can't send verification e-mails to closed accounts. Escalating to the supposed highest manager in the call center was no help, they literally hung up on me, refusing to send me to 3rd party ID verification.
- T-Mobile had highly rated customer service in the early 2000's when their network was budding. Now it seems they are too big to fail, aka care. This is not the same company.
- They no longer send return kits when you cancel service. Its up to you to print out a label, find a box, and take the modem to UPS.
- Scummy product marketing tactics...
- Since TMHI launched, T-mobile has maintained the starting price tier, but dialed back what you get at that price point and instead created new plans at higher prices without any actual new features or capabilities. They claim 5 year price guarantee on the plans, but that doesn't mean the plans will exist for 5 years. Meaning you will be grandfathered at some point, and if you opt to go up or down in plans you will have to switch to the current plans, which based on their track record, go up in price and down in features.
- There is no guarantee that the higher tiers of service will regularly provide increased speeds or reliability.
- All tiers describe the speeds as 'Typical', an ambiguous, indeterminate word.
- T-Mobiles terms of service literally state there are no guarantees for the reasons you are giving them money:
- "You agree that we are not liable for problems relating to Service availability or quality."
If you need wireless home internet and T-Mobile has the best coverage/speed, note that there are a few companies out there selling home internet service that uses the T-Mobile network at or below what T-Mobile is charging for the same level of service, and you can get compatible 5G gateways in practically new condition on eBay for very cheap.I hope your experience is better.
- Terrible customer service.
- The vast majority of T-Mobile's customer service is off-shored and are extremely limited on what they can actually do or help with.
- The only way to speak to a native speaker or even someone in the US, is in-person, at a T-Mobile store, provided there is one within reasonable driving distance to you.
- Good luck cancelling.
- The cancellation department engages in shady practices to inflate their save metrics.
- I have called to cancel twice, spoke with "managers" both times, was assured my service would be cancelled at the end of the billing cycle and yet continued to receive bills for service that should have been cancelled. I disabled my CC so that I would stop being charged and the line would cancel automatically for non-payment, hoping to call back in for a third time and get the charges credited back to the original date the line was supposed to be cancelled. Now T-Mobile won't even talk to me because they can't send verification e-mails to closed accounts. Escalating to the supposed highest manager in the call center was no help, they literally hung up on me, refusing to send me to 3rd party ID verification.
- T-Mobile had highly rated customer service in the early 2000's when their network was budding. Now it seems they are too big to fail, aka care. This is not the same company.
- They no longer send return kits when you cancel service. Its up to you to print out a label, find a box, and take the modem to UPS.
- Scummy product marketing tactics...
- Since TMHI launched, T-mobile has maintained the starting price tier, but dialed back what you get at that price point and instead created new plans at higher prices without any actual new features or capabilities. They claim 5 year price guarantee on the plans, but that doesn't mean the plans will exist for 5 years. Meaning you will be grandfathered at some point, and if you opt to go up or down in plans you will have to switch to the current plans, which based on their track record, go up in price and down in features.
- There is no guarantee that the higher tiers of service will regularly provide increased speeds or reliability.
- All tiers describe the speeds as 'Typical', an ambiguous, indeterminate word.
- T-Mobiles terms of service literally state there are no guarantees for the reasons you are giving them money:
- "You agree that we are not liable for problems relating to Service availability or quality."
If you need wireless home internet and T-Mobile has the best coverage/speed, note that there are a few companies out there selling home internet service that uses the T-Mobile network at or below what T-Mobile is charging for the same level of service, and you can get compatible 5G gateways in practically new condition on eBay for very cheap.Sign up for a Slickdeals account to remove this ad.
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