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While I personally would not get a bedslinger at this point, but my sister in-law got this printer about a month ago and has been pretty happy with it. It was $379 then, so this is a good price. It has a few key upgrades over the Bambu Lab A1.
Terrible support. Two out of three printers broke within a month.
Do not buy Creality if you expect any customer service. Out of my three printers, two became unusable after just 4 weeks. One had a severe bed leveling issue after the nozzle randomly dragged across the bed, and the other suffered a major clog that triggered homing errors after repair.
Customer support is incredibly slow and completely useless. They take weeks to reply, ignore the pictures, videos, and logs you send, and just send copy-and-pasted troubleshooting steps over and over again. After 4 months of fighting with these machines, I completely gave up on the Ender 3 V3 Plus. I am still wasting weeks modifying the Ender 5 Max just to get a decent first layer. Save your money and buy a brand that stands behind its products.
Terrible support. Two out of three printers broke within a month.Do not buy Creality if you expect any customer service. Out of my three printers, two became unusable after just 4 weeks. One had a severe bed leveling issue after the nozzle randomly dragged across the bed, and the other suffered a major clog that triggered homing errors after repair.Customer support is incredibly slow and completely useless. They take weeks to reply, ignore the pictures, videos, and logs you send, and just send copy-and-pasted troubleshooting steps over and over again. After 4 months of fighting with these machines, I completely gave up on the Ender 3 V3 Plus. I am still wasting weeks modifying the Ender 5 Max just to get a decent first layer. Save your money and buy a brand that stands behind its products.
That's all Chinese companies. Even Bambu has poor tech/customer support. They use translators to communicate with the customers.
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That's all Chinese companies. Even Bambu has poor tech/customer support. They use translators to communicate with the customers.
I have dealt with Creality, Bambu, Elegoo, Flashforge, Qidi, and Anycubic support. Creality has been the absolute worst of them all, and Bambu has been slightly better than the rest. The biggest issue with Bambu is how long they take to respond. In my experience it takes 3-4 days before I get a response. I haven't had to deal with them yet with any hardware issues, just bugs in the slicer. But they have come back with solid solutions. Creality on the other sent me the same part 4 times and couldn't understand why I was still having issues even after sending them photos, videos, and detailed descriptions of the issue.
I have dealt with Creality, Bambu, Elegoo, Flashforge, Qidi, and Anycubic support. Creality has been the absolute worst of them all, and Bambu has been slightly better than the rest. The biggest issue with Bambu is how long they take to respond. In my experience it takes 3-4 days before I get a response. I haven't had to deal with them yet with any hardware issues, just bugs in the slicer. But they have come back with solid solutions. Creality on the other sent me the same part 4 times and couldn't understand why I was still having issues even after sending them photos, videos, and detailed descriptions of the issue.
Terrible support. Two out of three printers broke within a month.Do not buy Creality if you expect any customer service. Out of my three printers, two became unusable after just 4 weeks. One had a severe bed leveling issue after the nozzle randomly dragged across the bed, and the other suffered a major clog that triggered homing errors after repair.Customer support is incredibly slow and completely useless. They take weeks to reply, ignore the pictures, videos, and logs you send, and just send copy-and-pasted troubleshooting steps over and over again. After 4 months of fighting with these machines, I completely gave up on the Ender 3 V3 Plus. I am still wasting weeks modifying the Ender 5 Max just to get a decent first layer. Save your money and buy a brand that stands behind its products.
Yikes I'm sorry to hear that. My ender 3 v3 plus has been rock solid for over a year churning out prints constantly. I'm going to have to look around when I upgrade.
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Do not buy Creality if you expect any customer service. Out of my three printers, two became unusable after just 4 weeks. One had a severe bed leveling issue after the nozzle randomly dragged across the bed, and the other suffered a major clog that triggered homing errors after repair.
Customer support is incredibly slow and completely useless. They take weeks to reply, ignore the pictures, videos, and logs you send, and just send copy-and-pasted troubleshooting steps over and over again. After 4 months of fighting with these machines, I completely gave up on the Ender 3 V3 Plus. I am still wasting weeks modifying the Ender 5 Max just to get a decent first layer. Save your money and buy a brand that stands behind its products.
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