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Dr.W 5.9K Views
Jun 27, 2026 2:48 PM

Acer Predator Helios Neo AI 16S (Cert. Refurb): 16" QHD+ OLED 240Hz, RTX 5070 Ti, Intel Ultra 9 275HX, 32GB DDR5, 1TB SSD $1371.99

$1,372

$1,900

27% off
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Deal Details
Sold by Acer via eBay.

"2-year warranty: This item has a 2-year warranty serviced by Allstate."

SPECS:
  • 16" 2560x1600 240Hz 16:10 500-nits OLED G-SYNC display (non-touchscreen)
  • Intel Core Ultra 9 275HX 24-Core / 24 Thread 2.70 GHz (5.4 GHz Boost) Processor
  • 32 GB (2x 16GB) 6400 MHz DDR5 RAM / Memory (2 slots total)
  • 1TB PCI Express NVMe 4.0 M.2 Solid State Drive / SSD
  • NVIDIA GeForce RTX 5070Ti 12GB GDDR7 Graphics Card; 115W
  • 802.11ax WiFi 6E | Bluetooth 5.4
  • RGB 4 Zones Backlit Keyboard
  • Windows 11 Home
  • Weight: 5.07-lbs.
  • 76 Wh Battery
  • 230W AC adapter
  • Ports:
    • 2x USB 3.2 Gen 2 Type-C (1x Thunderbolt 4)
    • 1x USB 3.2 Gen 1 Type-A
    • 2x USB 3.2 Gen 2 Type-A
    • 1x HDMI
    • 1x 2.5gbps Ethernet
    • microSD card slot
https://www.ebay.com/itm/27735280...Sw4TBp0-D3
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
Sold by Acer via eBay.

"2-year warranty: This item has a 2-year warranty serviced by Allstate."

SPECS:
  • 16" 2560x1600 240Hz 16:10 500-nits OLED G-SYNC display (non-touchscreen)
  • Intel Core Ultra 9 275HX 24-Core / 24 Thread 2.70 GHz (5.4 GHz Boost) Processor
  • 32 GB (2x 16GB) 6400 MHz DDR5 RAM / Memory (2 slots total)
  • 1TB PCI Express NVMe 4.0 M.2 Solid State Drive / SSD
  • NVIDIA GeForce RTX 5070Ti 12GB GDDR7 Graphics Card; 115W
  • 802.11ax WiFi 6E | Bluetooth 5.4
  • RGB 4 Zones Backlit Keyboard
  • Windows 11 Home
  • Weight: 5.07-lbs.
  • 76 Wh Battery
  • 230W AC adapter
  • Ports:
    • 2x USB 3.2 Gen 2 Type-C (1x Thunderbolt 4)
    • 1x USB 3.2 Gen 1 Type-A
    • 2x USB 3.2 Gen 2 Type-A
    • 1x HDMI
    • 1x 2.5gbps Ethernet
    • microSD card slot
https://www.ebay.com/itm/27735280...Sw4TBp0-D3

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Community Reviews

This refurbished Helios Neo AI 16S stands out as a high spec gaming laptop with strong value, pairing an RTX 5070 Ti and Intel Ultra 9 275HX with a QHD plus OLED 240 hertz display. Performance is described as excellent in AAA games, with solid ray tracing and frame rates around 60 FPS without frame generation and 120 FPS with it. The main tradeoffs are the loud fans, hot chassis, weak speakers, glossy screen reflections, and very poor battery life. The 240 hertz refresh rate was locked for some setups, though BIOS now offers a 120 hertz option when unplugged, making it a capable travel friendly desktop replacement if those limits are acceptable.

Common Questions (3)

  • The Chase eBay offer is 10% cash back on the purchase including taxes and after discounts, but it is capped at $3 total cash back. That makes the effective return very small on a $1,371.99 laptop, so a 2% card can be better.

    jtree1offbeatSanta_Clausoffbeat

  • Yes. It can run hot and loud under gaming loads, and battery life is reported as very poor even for basic browsing. The locked 240Hz panel and sleep-mode behavior are cited as major reasons, so it is best treated as a plug-in gaming laptop.

    auron86FancyCrown608SuplexCityDathiene

  • Yes, the refresh rate can reportedly be limited in BIOS, with a 120Hz option available when unplugged. That helps reduce battery drain compared with leaving the panel locked at 240Hz.

    midtownDathieneauron86

AI-generated summary based on comments from the community. Updated ago

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19 Comments

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Pro
Jun 27, 2026 6:21 PM
1.2K Comments
Joined Dec 2005
offbeat
Pro
Jun 27, 2026 6:21 PM
1.2K Comments
Got one. Great specs.. Chase is offering additional 10% off if you activate the offer.
Jun 27, 2026 6:30 PM
48 Comments
Joined Oct 2022
parkwhf.shopsJun 27, 2026 6:30 PM
48 Comments
Quote from offbeat View quoted comment :
Got one. Great specs.. Chase is offering additional 10% off if you activate the offer.
Is the Chase offer for eBay purchases? Also through browser extension or chase rewards credit card offer?

EDIT: I think I found it, but I'm reading in the fine print it's a $3 cash back maximum?
Last edited by parkwhf.shops June 27, 2026 at 11:36 AM.
1
Pro
Jun 27, 2026 6:33 PM
1.2K Comments
Joined Dec 2005
offbeat
Pro
Jun 27, 2026 6:33 PM
1.2K Comments
Quote from parkwhf.shops View quoted comment :
Is the Chase offer for eBay purchases? Also through browser extension or chase rewards credit card offer?
Yeah 10%, but I just realized the max cashback is only $2 per transaction. Terrible
Jun 27, 2026 6:48 PM
10.3K Comments
Joined Sep 2007
Santa_ClausJun 27, 2026 6:48 PM
10.3K Comments
Quote from parkwhf.shops View quoted comment :
Is the Chase offer for eBay purchases? Also through browser extension or chase rewards credit card offer?

EDIT: I think I found it, but I'm reading in the fine print it's a $3 cash back maximum?
Quote from offbeat View quoted comment :
Yeah 10%, but I just realized the max cashback is only $2 per transaction. Terrible
go with the 2% card if you have one.
Jun 27, 2026 6:50 PM
45 Comments
Joined Jul 2014
auron86Jun 27, 2026 6:50 PM
45 Comments

Our community has rated this post as helpful. If you agree, why not thank

This has been around this price for several months due to several known issues:
  • Bad build quality and thermals (Acer is sensibly worse than Asus/Lenovo for same device tier). It will run hot and be very loud for most gaming.
  • Random 10-15s freezes for no clear reason. Multiple reports of this if you google around
  • Battery life is extremely bad due to locked screen refresh rate (240hz) and issue with sleep mode
If you are ok with these, the specs to price ratio is insane but know that you are getting a portable desktop with worse thermals.
8
1
Jun 27, 2026 6:50 PM
1.5K Comments
Joined Jan 2021
SlackyJun 27, 2026 6:50 PM
1.5K Comments
Quote from offbeat View quoted comment :
Yeah 10%, but I just realized the max cashback is only $2 per transaction. Terrible
I got scammed by that "offer" too. Could have used Citi Doublecash and made far more money back on what I spent. Always read the fine print, especially with Chase "offers"
Pro
Jun 27, 2026 6:53 PM
1.2K Comments
Joined Dec 2005
offbeat
Pro
Jun 27, 2026 6:53 PM
1.2K Comments
Quote from Santa_Claus View quoted comment :
go with the 2% card if you have one.
My Chase United Quest just paid my claim full refund on a 2 year old Dell G16 and I kept the laptop. The extra year warranty (3 years total) from Quest card is worth more than the cashback.

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Pro
Jun 27, 2026 6:54 PM
1.2K Comments
Joined Dec 2005
offbeat
Pro
Jun 27, 2026 6:54 PM
1.2K Comments
Quote from parkwhf.shops View quoted comment :
Is the Chase offer for eBay purchases? Also through browser extension or chase rewards credit card offer? EDIT: I think I found it, but I'm reading in the fine print it's a $3 cash back maximum?
Yeah awful cashback. I just read it. It cost me more in time to review the terms than the value lol
Jun 27, 2026 6:55 PM
1.7K Comments
Joined Jun 2013
abstractedpuddingJun 27, 2026 6:55 PM
1.7K Comments
Quote from auron86 View quoted comment :
This has been around this price for several months due to several known issues:
  • Bad build quality and thermals (Acer is sensibly worse than Asus/Lenovo for same device tier). It will run hot and be very loud for most gaming.
  • Random 10-15s freezes for no clear reason. Multiple reports of this if you google around
  • Battery life is extremely bad due to locked screen refresh rate (240hz) and issue with sleep mode
If you are ok with these, the specs to price ratio is insane but know that you are getting a portable desktop with worse thermals.
Thanks. I was on the fence and I think I'll wait. Great specs though.
Jun 27, 2026 7:09 PM
472 Comments
Joined Jan 2017
GimpsUnlimitedJun 27, 2026 7:09 PM
472 Comments
Very tempting. But review says this laptop throttles CPU/GPU. So the performance is subpar compared to similar spec'd laptops that are thickker.
Jun 27, 2026 7:59 PM
37 Comments
Joined Dec 2020
FancyCrown608Jun 27, 2026 7:59 PM
37 Comments
A buddy has this, good performance but loud and warm personal, terrible battery life even for basic use of the charger.
Jun 27, 2026 8:59 PM
5.8K Comments
Joined Jun 2015
jtree1Jun 27, 2026 8:59 PM
5.8K Comments
Quote from parkwhf.shops View quoted comment :
Is the Chase offer for eBay purchases? Also through browser extension or chase rewards credit card offer?

EDIT: I think I found it, but I'm reading in the fine print it's a $3 cash back maximum?
I have the same Chase eBay Offer. It says "Earn 10% cash back on your eBay purchase, including taxes and after any discounts, with a $3 cash back maximum."
Jun 27, 2026 9:02 PM
5.8K Comments
Joined Jun 2015
jtree1Jun 27, 2026 9:02 PM
5.8K Comments
Quote from auron86 View quoted comment :
This has been around this price for several months due to several known issues:
  • Bad build quality and thermals (Acer is sensibly worse than Asus/Lenovo for same device tier). It will run hot and be very loud for most gaming.
  • Random 10-15s freezes for no clear reason. Multiple reports of this if you google around
  • Battery life is extremely bad due to locked screen refresh rate (240hz) and issue with sleep mode
If you are ok with these, the specs to price ratio is insane but know that you are getting a portable desktop with worse thermals.
Thanks. I'll pass.
Jun 27, 2026 10:08 PM
1.5K Comments
Joined Apr 2014
spike888Jun 27, 2026 10:08 PM
1.5K Comments
This or legion 7i 5060 for 1200?

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Jun 28, 2026 5:26 AM
316 Comments
Joined Apr 2006
midtownJun 28, 2026 5:26 AM
316 Comments
Quote from auron86 View quoted comment :
This has been around this price for several months due to several known issues:
  • Bad build quality and thermals (Acer is sensibly worse than Asus/Lenovo for same device tier). It will run hot and be very loud for most gaming.
  • Random 10-15s freezes for no clear reason. Multiple reports of this if you google around
  • Battery life is extremely bad due to locked screen refresh rate (240hz) and issue with sleep mode
If you are ok with these, the specs to price ratio is insane but know that you are getting a portable desktop with worse thermals.
Locked refresh rate has been fixed in BIOS for a bit BTW, 120Hz becomes an option when unplugged.
I got this exact refurb ~9 months ago. Overall it has been awesome, I wanted a solid gaming laptop that was easy to travel with. Personally I don't mind the fans (I wear headphones when gaming) and the battery is a non-issue for me, I travel a lot but always plug in at the destination. I would have preferred the Asus G14/G16 but I got one, had daily BSODs, returned and second one did too, gave up on Asus for that generation and got this. If you don't need quiet + long battery, it's a steal compared to the competition 🤷

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