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Dr.W 5.9K Views
Jun 27, 2026 2:48 PM

Acer Predator Helios Neo AI 16S (Cert. Refurb): 16" QHD+ OLED 240Hz, RTX 5070 Ti, Intel Ultra 9 275HX, 32GB DDR5, 1TB SSD $1371.99

$1,372

$1,900

27% off
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Deal Details
Sold by Acer via eBay.

"2-year warranty: This item has a 2-year warranty serviced by Allstate."

SPECS:
  • 16" 2560x1600 240Hz 16:10 500-nits OLED G-SYNC display (non-touchscreen)
  • Intel Core Ultra 9 275HX 24-Core / 24 Thread 2.70 GHz (5.4 GHz Boost) Processor
  • 32 GB (2x 16GB) 6400 MHz DDR5 RAM / Memory (2 slots total)
  • 1TB PCI Express NVMe 4.0 M.2 Solid State Drive / SSD
  • NVIDIA GeForce RTX 5070Ti 12GB GDDR7 Graphics Card; 115W
  • 802.11ax WiFi 6E | Bluetooth 5.4
  • RGB 4 Zones Backlit Keyboard
  • Windows 11 Home
  • Weight: 5.07-lbs.
  • 76 Wh Battery
  • 230W AC adapter
  • Ports:
    • 2x USB 3.2 Gen 2 Type-C (1x Thunderbolt 4)
    • 1x USB 3.2 Gen 1 Type-A
    • 2x USB 3.2 Gen 2 Type-A
    • 1x HDMI
    • 1x 2.5gbps Ethernet
    • microSD card slot
https://www.ebay.com/itm/27735280...Sw4TBp0-D3
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
Sold by Acer via eBay.

"2-year warranty: This item has a 2-year warranty serviced by Allstate."

SPECS:
  • 16" 2560x1600 240Hz 16:10 500-nits OLED G-SYNC display (non-touchscreen)
  • Intel Core Ultra 9 275HX 24-Core / 24 Thread 2.70 GHz (5.4 GHz Boost) Processor
  • 32 GB (2x 16GB) 6400 MHz DDR5 RAM / Memory (2 slots total)
  • 1TB PCI Express NVMe 4.0 M.2 Solid State Drive / SSD
  • NVIDIA GeForce RTX 5070Ti 12GB GDDR7 Graphics Card; 115W
  • 802.11ax WiFi 6E | Bluetooth 5.4
  • RGB 4 Zones Backlit Keyboard
  • Windows 11 Home
  • Weight: 5.07-lbs.
  • 76 Wh Battery
  • 230W AC adapter
  • Ports:
    • 2x USB 3.2 Gen 2 Type-C (1x Thunderbolt 4)
    • 1x USB 3.2 Gen 1 Type-A
    • 2x USB 3.2 Gen 2 Type-A
    • 1x HDMI
    • 1x 2.5gbps Ethernet
    • microSD card slot
https://www.ebay.com/itm/27735280...Sw4TBp0-D3

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Community Reviews

This refurbished Helios Neo AI 16S stands out as a high spec gaming laptop with strong value, pairing an RTX 5070 Ti and Intel Ultra 9 275HX with a QHD plus OLED 240 hertz display. Performance is described as excellent in AAA games, with solid ray tracing and frame rates around 60 FPS without frame generation and 120 FPS with it. The main tradeoffs are the loud fans, hot chassis, weak speakers, glossy screen reflections, and very poor battery life. The 240 hertz refresh rate was locked for some setups, though BIOS now offers a 120 hertz option when unplugged, making it a capable travel friendly desktop replacement if those limits are acceptable.

  • The laptop can deliver strong AAA gaming performance for the price, including around 60 FPS without frame generation.

    Dathiene

  • The refresh rate can be limited in BIOS, with 120Hz becoming an option when unplugged.

    midtown

  • The OLED screen can look great in dark environments, with the display itself described as beautiful.

    SuplexCity

  • The Chase eBay offer can provide an additional 10% cash back when activated.

    offbeat

  • The Chase United Quest warranty claim experience can result in a full refund while keeping the laptop.

  • The Chase eBay offer cash back can be capped at only $3 maximum per purchase, which limits the benefit.

    jtree1parkwhf.shops

  • The laptop can run hot and loud during gaming, which can make it feel like a portable desktop.

    auron86FancyCrown608

  • The laptop can have battery life issues, including fast drain even for web browsing and poor battery performance overall.

    SuplexCityFancyCrown608

  • The Chase offer can effectively cap cashback at about $2 per transaction, making the returns feel terrible.

    offbeat

Common Questions (3)

AI-generated summary based on comments from the community. Updated ago

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19 Comments

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Expert
This user is an Expert in Tech & Electronics
Jun 28, 2026 7:23 AM
4.4K Comments
Joined Sep 2014
SuplexCity
Expert
This user is an Expert in Tech & Electronics
Jun 28, 2026 7:23 AM
4.4K Comments
I had this for a few days and can confirm some of these issues. But something else that was very distracting was the glare and reflections from the super-glossy screen. I have multiple OLED TVs and things with OLED screens (all glossy), but the screen coating or the lack thereof on this laptop is just too distracting. I had to crank the brightness up a lot just so I don't see my own reflection on the screen. Otherwise, the screen is beautiful when used in dark environments.
Another issue was the battery life and the fan noise. Fan noise isn't that bad, but the battery drains too quickly even when just browsing the web. Finally, the build quality is also sub-par. This laptop looks and feels mid-level. I returned this after a week.
Jul 1, 2026 8:25 AM
156 Comments
Joined Mar 2020
DathieneJul 1, 2026 8:25 AM
156 Comments
I purchased this laptop and I'm absolutely blown away by the performance for how little it cost. I can max out any AAA title and get at least 60FPS with no frame gen or 120fps with it turned on. It even handles ray traying very well. Only downsides are the speakers suck (I ran some tweaks and managed to get it to sound a bit better) and the refresh rate is locked to 240hz. I expect the battery life to suck and it to run hot for a gaming laptop so it is what it is.
Pro
Jul 4, 2026 1:01 AM
1.2K Comments
Joined Dec 2005
offbeat
Pro
Jul 4, 2026 1:01 AM
1.2K Comments
Quote from Dathiene View quoted comment :
I purchased this laptop and I'm absolutely blown away by the performance for how little it cost. I can max out any AAA title and get at least 60FPS with no frame gen or 120fps with it turned on. It even handles ray traying very well. Only downsides are the speakers suck (I ran some tweaks and managed to get it to sound a bit better) and the refresh rate is locked to 240hz. I expect the battery life to suck and it to run hot for a gaming laptop so it is what it is.
This is a mixed review. Are you gonna keep it and deal with the issues? Also, people are reporting the latest BIOS update addresses the 240 Hz refresh, did you update your BIOS since purchasing?
Jul 11, 2026 6:52 AM
156 Comments
Joined Mar 2020
DathieneJul 11, 2026 6:52 AM
156 Comments
Quote from offbeat View quoted comment :

This is a mixed review. Are you gonna keep it and deal with the issues? Also, people are reporting the latest BIOS update addresses the 240 Hz refresh, did you update your BIOS since purchasing?
I actually ended up returning it and spent an additional $500 on an open box Asus Zephyrus G14 with the same specs from Best Buy. I had the latest bios and still locked to 240hz. The downsides outweighed the positives for me. The build quality, battery life, speakers, and portability on the G14 is night and day different. Now I'm getting the same performance in a smaller package that I can use as a daily work computer as well. The performance of the Acer really was impressive for the money but the build quality of the laptop itself was very cheap and I worried about longevity especially with so many refurbs listed on ebay.

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