Please report the deal if expired (click report -> expired) My other deals
Community Notes
This collaborative space allows users to contribute additional information, tips, and insights to enhance the original deal post. Feel free to share your knowledge and help fellow shoppers make informed decisions.
I am very disappointed with Greenworks tools. The advertising on the product boxes did not match my real-world experience. For example, the lawn mower claims it can mow up to 1/4 acre and run for up to 40 minutes, but in my experience it fell well short of those expectations.
Customer service was just as frustrating. The wait times were extremely long, and after finally reaching someone, I had to answer what felt like an endless list of questions before they would even discuss my issue. Instead of making the process easy, it seemed designed to discourage customers from getting help.
I also found the products to be less reliable than I expected, and I felt that my concerns were not taken seriously. When I tried to resolve the issue, I felt the company made it unnecessarily difficult to return the product or receive a satisfactory solution.
Based on my experience, I cannot recommend Greenworks products. I expected better performance, better customer service, and a company that stands behind its products.
I am very disappointed with Greenworks tools. The advertising on the product boxes did not match my real-world experience. For example, the lawn mower claims it can mow up to 1/4 acre and run for up to 40 minutes, but in my experience it fell well short of those expectations.
Customer service was just as frustrating. The wait times were extremely long, and after finally reaching someone, I had to answer what felt like an endless list of questions before they would even discuss my issue. Instead of making the process easy, it seemed designed to discourage customers from getting help.
I also found the products to be less reliable than I expected, and I felt that my concerns were not taken seriously. When I tried to resolve the issue, I felt the company made it unnecessarily difficult to return the product or receive a satisfactory solution.
Based on my experience, I cannot recommend Greenworks products. I expected better performance, better customer service, and a company that stands behind its products.
kind of sad me thinks. been thinking of an electric mower, guess not.
even worse is when Honda stopped making the good gas mowers, now they say the batteries are expensive and don't last well on their new electrics. groan. thanks Honda, we needed that; please bring back the gooood stuff. we will hold our collective breath until you do FWIW of course.
Like
Helpful
Funny
Not helpful
Join The Conversation
Share your experience with the Slickdeals community
Share information with the community. Please follow our Community Guidelines and be kind!
Join The Conversation
Share your experience with the Slickdeals community
Share information with the community. Please follow our Community Guidelines and be kind!
4 Comments
Sign up for a Slickdeals account to remove this ad.
Customer service was just as frustrating. The wait times were extremely long, and after finally reaching someone, I had to answer what felt like an endless list of questions before they would even discuss my issue. Instead of making the process easy, it seemed designed to discourage customers from getting help.
I also found the products to be less reliable than I expected, and I felt that my concerns were not taken seriously. When I tried to resolve the issue, I felt the company made it unnecessarily difficult to return the product or receive a satisfactory solution.
Based on my experience, I cannot recommend Greenworks products. I expected better performance, better customer service, and a company that stands behind its products.
Customer service was just as frustrating. The wait times were extremely long, and after finally reaching someone, I had to answer what felt like an endless list of questions before they would even discuss my issue. Instead of making the process easy, it seemed designed to discourage customers from getting help.
I also found the products to be less reliable than I expected, and I felt that my concerns were not taken seriously. When I tried to resolve the issue, I felt the company made it unnecessarily difficult to return the product or receive a satisfactory solution.
Based on my experience, I cannot recommend Greenworks products. I expected better performance, better customer service, and a company that stands behind its products.
even worse is when Honda stopped making the good gas mowers, now they say the batteries are expensive and don't last well on their new electrics. groan. thanks Honda, we needed that; please bring back the gooood stuff. we will hold our collective breath until you do FWIW of course.
Join The Conversation
Share your experience with the Slickdeals community
Share information with the community. Please follow our Community Guidelines and be kind!