Stereo speakers with Dolby Atmos; dual array digital mic; 2.0MP camera
61.2Wh battery; 45W USB-C AC adapter with USB PD
1.43 kg (3.15 lbs); 313.4 x 221.1 x 14.9 mm
TCO Certified
NP740VJGG-EXP / NP740VJG-KA1US
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It seems like they've been instructed to give lip service. The guy I talked to said he would be personally monitoring my order, whatever the fark that means.. 😂
Yeah, I think they're just trying to placate us. If I have to wait for my laptop, but they're going to honor the price, I will wait. Nothing I've seen so far suggests they are just going to cancel it.... they would have done that already
Yeah, if they cancel now after making us wait days after paying, they're just asking for a flood of bad reviews.
It seems like they've been instructed to give lip service. The guy I talked to said he would be personally monitoring my order, whatever the fark that means.. 😂
Ditto here. The rep even confirmed this to me in an email. I suppose if they were to cancel, I could use this as a point of b....ing to a supervisor. Seriously though, I am now debating if to follow through with my yearly Watch Ultra whatever..... Upgrade or to first see where this leads. I asked the rep about fulfillment of my order through Best buy local to me, and while he confirmed that they have a partnership with Best Buy, I was brushed off to being told this type of thing was up to their "Shipping and fulfillment" division. Lol
Ditto here. The rep even confirmed this to me in an email. I suppose if they were to cancel, I could use this as a point of b....ing to a supervisor. Seriously though, I am now debating if to follow through with my yearly Watch Ultra whatever..... Upgrade or to first see where this leads. I asked the rep about fulfillment of my order through Best buy local to me, and while he confirmed that they have a partnership with Best Buy, I was brushed off to being told this type of thing was up to their "Shipping and fulfillment" division. Lol
having talked to a couple of different agents so far, I'm 99% convinced those were AI agents.
still awaiting shipment and same old shit from the agents
My apologies that the delivery date has changed, and that it caused you to have to adjust your work schedule. While we take every precaution to ensure that orders are delivered as expected, we do experience delays from time to time.
I want you to know that this case is being treated as a priority. I'll personally monitor the status of your order and get back to you right away once I notice any updates. This way, you can feel confident that we're staying on top of it and keeping you informed every step of the way. I'm creating now an email for you. That's sound's good?
still awaiting shipment and same old shit from the agents
My apologies that the delivery date has changed, and that it caused you to have to adjust your work schedule. While we take every precaution to ensure that orders are delivered as expected, we do experience delays from time to time.
I want you to know that this case is being treated as a priority. I'll personally monitor the status of your order and get back to you right away once I notice any updates. This way, you can feel confident that we're staying on top of it and keeping you informed every step of the way. I'm creating now an email for you. That's sound's good?
Sigh I wish we just had some idea. This week? 6 weeks? Wait a month then cancel it?
I connected to chat and the rep was absolutely worthless. He told me it's scheduled to be delivered July 16th. When I pushed him for an ETA he just said there's nothing to worry about and it will ship soon. Samsung support isn't even trying to provide customer service.
Good tip actually.I am on vacation so dont mind wait for few weeks but it sounds awful for that long time to fulfill an order.Could ve asked swapping with some other unit maybe? Or some points etc to be offered?
I really doubt it, the issue here is that they may cancel due to the date being so far out.
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My apologies that the delivery date has changed, and that it caused you to have to adjust your work schedule. While we take every precaution to ensure that orders are delivered as expected, we do experience delays from time to time.
I want you to know that this case is being treated as a priority. I'll personally monitor the status of your order and get back to you right away once I notice any updates. This way, you can feel confident that we're staying on top of it and keeping you informed every step of the way. I'm creating now an email for you. That's sound's good?
My apologies that the delivery date has changed, and that it caused you to have to adjust your work schedule. While we take every precaution to ensure that orders are delivered as expected, we do experience delays from time to time.
I want you to know that this case is being treated as a priority. I'll personally monitor the status of your order and get back to you right away once I notice any updates. This way, you can feel confident that we're staying on top of it and keeping you informed every step of the way. I'm creating now an email for you. That's sound's good?
I am on vacation so dont mind wait for few weeks but it sounds awful for that long time to fulfill an order.
Could ve asked swapping with some other unit maybe? Or some points etc to be offered?
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Join The Conversation
Share your experience with the Slickdeals community
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