Subway [
restaurant locator] has for
Select Sub Club Members (
free to join):
Buy One Subway Footlong Sub, Get One Free when you log in to your account via their
website or app (
Android or
iOS) and apply the coupon offer to your order, redeemable at participating locations only.
Thanks to Community Member
musick for sharing this deal.
Note: Must log in to your account to apply the listed coupon for discount to apply. Your coupon should be listed in the "Sub Club" tab in the "My Rewards" section. Excludes Fresh Fit, Deli Faves, 5 Meat Italian, & Big Hot Pastrami.
Top Comments
Last year I ordered on the app and when I got to the store, the girl working by herself there said they were out of the stuff to make my order and told me to contact Subway support for a refund. Well.... we know how there is no support at all for Subway lol When you submit a contact form on the Subway website, it just sends that message to that particular Subway's management. So fast forward, I still haven't been refunded my $10 for that order. Never got my food or refund. I went in multiple times to ask about it in-person and they don't know how to do a refund for an order and say only the head manager can do it but they are never in.
I mean, I like Subway but ugh these issues have been super annoying to deal with. 100% non-existant customer service. Subway has to be the worst company I've dealt with when it comes to customer support at any level because of all the stores being franchises are being allowed to do whatever they want.
Lol sorry for the rant but yeah
Community Reviews
This Subway BOGO footlong offer can bring prices back to a more reasonable level, and the discount has worked cleanly at some participating locations. The strongest upside is simple savings on qualifying subs, with the deal even showing as half off in checkout for some orders. The main friction is that participation is inconsistent, some stores do not honor coupons or cancel orders after submission, and the app can be unreliable with payment, gift cards, and checkout. A useful promo when a nearby location actually accepts it.
Regular Subway lunch buyers who can use in-store locations, because the BOGO can bring prices back in line and work smoothly at participating stores.
Deal hunters who check participating locations first, because the offer works at some stores and can be used without issues when the location honors it.
App users with Apple Pay set up, because the order can go through after other payment methods fail.
Cold cut fans at stores that only qualify that sandwich, because the BOGO can still apply to that specific sub.
Shoppers expecting every location to honor the offer, because some stores do not accept the deal and may cancel submitted orders.
People who need reliable app checkout, because payment can fail repeatedly and leave the order stuck at checkout.
Buyers planning to pay with mixed app gift card balances, because the app can block partial gift card use and require the full order to be covered.
Customers who want predictable rewards credit use, because club credits can disappear and leave expected footlong credits unavailable.
Common Questions (5)
AI-generated summary based on comments from the community. Updated ago
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Last year I ordered on the app and when I got to the store, the girl working by herself there said they were out of the stuff to make my order and told me to contact Subway support for a refund. Well.... we know how there is no support at all for Subway lol When you submit a contact form on the Subway website, it just sends that message to that particular Subway's management. So fast forward, I still haven't been refunded my $10 for that order. Never got my food or refund. I went in multiple times to ask about it in-person and they don't know how to do a refund for an order and say only the head manager can do it but they are never in.
I mean, I like Subway but ugh these issues have been super annoying to deal with. 100% non-existant customer service. Subway has to be the worst company I've dealt with when it comes to customer support at any level because of all the stores being franchises are being allowed to do whatever they want.
Lol sorry for the rant but yeah
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Couple that with the tightwad franchise owners putting up signs like "no coupons accepted" "limit 2 napkins per sandwich" and then wanting me to tip them for making a sandwich rather than just paying their employees fairly..
No thanks, I'll just go to Jersey Mike's, Publix, Harris Teeter, Firehouse or one of the many other sub places where the price is usually less, no hoops/games to play over coupons and the quality is way better.
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